07-30-2012 07:49 AM - edited 03-07-2019 08:03 AM
I have a 3560 POE that will no longer boot and I am not able to load a fresh copy of software onto it. It appears that it has lost all data. When I attempt to TFTP a new IOS, I receive that following error:
Transfer cancelled by remote system
I have tried using dir flash: to see what is contained in the flash directory but I receive the below message:
unable to stat flash/: no such device
I am stuck in rommon mode so when I do switch: dir command, I don't even see flash as being a filesystem. The below list are the only systems registered.
bsdcs[0]: (read-only)
bstage[1]: (read-only)
fstage[2]: (read-write)
xmodem[3]: (read-only)
null[4]: (read-write)
tftp[5]: (read-only)
Is this switch finished or is there something else I could try? Any suggestions would be appreciated. Thank you in advance.
07-30-2012 08:25 AM
Darin,
Try following the info in this link.
http://www.cisco.com/en/US/products/hw/switches/ps628/products_tech_note09186a0080169696.shtml
Regards,
Alex.
Please rate useful posts.
07-30-2012 08:51 AM
Hi Alex-
Thanks for the reply. That is the article I initially used to fix the switch but after running flash_init (it states that the flash is already initialized), I attempt to run dir:flash as it suggests but I only get the below message:
unable to stat flash/: no such device
The switch appears to have no flash directory therefore I cannot load the new ios image. I've never seen this happen before and I haven't found any documentation on how to add the directory, if that's even possible.
07-30-2012 03:37 PM
unable to stat flash/: no such device
That's because you entered the wrong command.
The correct command is "dir flash:". Please note the correct placement of the colon or ":".
07-31-2012 07:02 AM
Thanks for the suggestion leolaohoo. I entered the command including the : and received the same response.
unable to stat flash:/: no such device
07-31-2012 03:47 PM
Hmmmm ...
Did you try the following prerequisite commands:
flash_init
load_helper
dir flash:
08-01-2012 12:33 PM
Yes, the replies are below.
flash_init
flash already initialized
load_helper
command not recognized
dir flash:
unable to stat flash:/: no such device
08-01-2012 02:43 PM
Your flash could be faulty.
I would like to recommend you contact Cisco TAC and get the appliance RMA-ed.
08-02-2012 12:50 PM
That's the conclusion I came to as well. Thanks for the help leolaohoo.
04-16-2014 01:27 PM
Just for reference's sake, if anyone is seeing the same thing when they punch in "dir flash", try to punch in "dir flash:" instead. See example below from my ws-c3750-48ts:
____________________________
switch: dir flash
unable to stat flash/: no such device
___________________________
switch: dir flash:
Directory of flash:/
2 -rwx 9204473 <date> c3750-ipbasek9-mz.122-46.SE.bin
3 -rwx 2072 <date> multiple-fs
5 -rwx 2505 <date> config.text
6 -rwx 1934 <date> private-config.text
6786048 bytes available (9212928 bytes used)
_____________________________________
08-15-2013 10:10 PM
Dear Darin,
Could you fix this problem? I have exactly the same issue with a Cat 3750X. It is RMA the only solution? Thanks in advance for your kindly help
Regards,
Xavier
08-15-2013 10:16 PM
I have exactly the same issue with a Cat 3750X
The "E" and "X" are easier to fix because these models come with USB where you can boot the IOS from a USB stick.
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