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james.a.kramer3
Beginner

4500X Licensing

I purchased some 4500X switches with entservices licensing, but I'm a bit perplexed by the output of show license all. It looks to me like they shipped with a trial version rather than a permanent license. I'm not familiar with activating/upgrading licensing, so I'd love some help interpreting the output or some assistance with the process to ensure my entservices license is activated permanently.

Switch#show license all
License Store: Primary License Storage
StoreIndex: 0 Feature: ipbase Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
License Store: Dynamic License Storage
License Store: Primary License Storage
License Store: Dynamic License Storage
StoreIndex: 0 Feature: entservices Version: 1.0
License Type: Evaluation
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
StoreIndex: 1 Feature: entservices Version: 1.0
License Type: PermanentRightToUse
License State: Inactive
License Count: Non-Counted
StoreIndex: 2 Feature: ipbase Version: 1.0
License Type: Evaluation
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
License State: Inactive
License Count: Non-Counted
License Priority: None
StoreIndex: 3 Feature: ipbase Version: 1.0
License Type: PermanentRightToUse
License State: Inactive
License Count: Non-Counted
StoreIndex: 4 Feature: lanbase Version: 1.0
License Type: PermanentRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
1 ACCEPTED SOLUTION

Accepted Solutions
Reza Sharifi
Hall of Fame Expert

Can you post the output of "sh ver"?

It should show you the license level installed.

If you don't see:

 License Level: entservices   Type: Permanent

Than try the following:

Do a "sh bootflash" and you may see the license there, if you do run the "license install ...." command to install it.  You have to reboot for it to take effect.

HTH

View solution in original post

4 REPLIES 4
Reza Sharifi
Hall of Fame Expert

Can you post the output of "sh ver"?

It should show you the license level installed.

If you don't see:

 License Level: entservices   Type: Permanent

Than try the following:

Do a "sh bootflash" and you may see the license there, if you do run the "license install ...." command to install it.  You have to reboot for it to take effect.

HTH

View solution in original post

show version confirms it's just running ipbase. 

License Information for 'WS-C4500X-32'
License Level: ipbase Type: Permanent
Next reboot license Level: ipbase

I don't see license files on any of my filesystems, so I guess it's time to contact my vendor?

Yes, I would contact them since the file is not there.  Also, sometimes they send it via email or an envelop in the box.

HTH

Hi Reza,

Sorry to jump on an old post but I've just read this and found it very useful. I'm trying to get EIGRP working on a 4500X-VSS cluster. Having done the licence right-to-use entservices accepteula it appears that the licence (hardware was purchases with entservices) is running correctly.

Following the show version command you mentioned I can see the following.

License Information for 'WS-C4500X-32'
License Level: entservices Type: Permanent Right-To-Use
Next reboot license Level: entservices

My questions is, do you need to do anything on the non-active vss member in regards to licences, or does the licence command take affect across the whole configuration. I have seen other posts where people reboot a vss cluster and then get boot errors and can't re-establish VSS due to a licence mis-match.

I'm hoping the licence side of things is OK, and then I just need to troubleshoot the eigrp part of things.

Many Thanks

Jon