6509 : power-supply incompatible with fan

[Rosa Ladeira]

I have a 6509 box with the following modules:

Router#sh module all

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL10382D4T

  9   16  SFM-capable 16 port 10/100/1000mb RJ45 WS-X6516-GE-TX     SAD061100X6

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  5  0013.c320.7d54 to 0013.c320.7d57   5.6   8.4(2)       12.2(18)SXF1 Ok

  9  0001.63d7.0b92 to 0001.63d7.0ba1   2.1   6.3(1)       8.5(0.46)RFW Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  5  Policy Feature Card 3       WS-F6K-PFC3B       SAL1023R0AW  2.3    Ok

  5  MSFC3 Daughterboard         WS-SUP720          SAL103826J1  2.7    Ok

Mod  Online Diag Status

---- -------------------

  5  Pass

  9  Pass

Router#

System is shutting down with the message above:

00:06:13: %C6KENV-SP-2-SHUTDOWN: shutdown power-supply 1 now because of incompatible with fan.

00:06:14: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed.

00:06:14: %C6KENV-SP-2-SHUTDOWN: shutdown power-supply 2 now because of incompatible with fan.

show inventory command does not show any fan :

Router#sh inventory

NAME: "WS-C6509", DESCR: "Cisco Systems Catalyst 6500 9-slot Chassis System"

PID: WS-C6509          , VID:    , SN: TBM06124103

NAME: "WS-C6K-VTT 1", DESCR: "VTT FRU 1"

PID: WS-C6K-VTT        , VID:    , SN: SMT0609D809

NAME: "WS-C6K-VTT 2", DESCR: "VTT FRU 2"

PID: WS-C6K-VTT        , VID:    , SN: SMT0609C421

NAME: "WS-C6K-VTT 3", DESCR: "VTT FRU 3"

PID: WS-C6K-VTT        , VID:    , SN: SMT0609C394

NAME: "WS-C6000-CL 1", DESCR: "C6K Clock FRU 1"

PID: WS-C6000-CL       , VID:    , SN: SMT0607C685

NAME: "WS-C6000-CL 2", DESCR: "C6K Clock FRU 2"

PID: WS-C6000-CL       , VID:    , SN: SMT0609B897

NAME: "5", DESCR: "WS-SUP720-3B 2 ports Supervisor Engine 720 Rev. 5.6"

PID: WS-SUP720-3B      , VID: V05, SN: SAL10382D4T

NAME: "msfc sub-module of 5", DESCR: "WS-SUP720 MSFC3 Daughterboard Rev. 2.7"

PID: WS-SUP720         , VID:    , SN: SAL103826J1

NAME: "switching engine sub-module of 5", DESCR: "WS-F6K-PFC3B Policy Feature Card 3 Rev. 2.3"

PID: WS-F6K-PFC3B      , VID: V01, SN: SAL1023R0AW

NAME: "9", DESCR: "WS-X6516-GE-TX SFM-capable 16 port 10/100/1000mb RJ45 Rev. 2.1"

PID: WS-X6516-GE-TX    , VID:    , SN: SAD061100X6

NAME: "PS 1 WS-CAC-1300W", DESCR: "110/220v AC power supply, 1360 watt 1"

PID: WS-CAC-1300W      , VID:    , SN: SNI06090507

NAME: "PS 2 WS-CAC-1300W", DESCR: "110/220v AC power supply, 1360 watt 2"

PID: WS-CAC-1300W      , VID:    , SN: SNI06440186

Router#

[Jerry Ye]

You need mimimum of 2500W powers per power supply. You set up is not supported.

Also, I don't see what FAN module is in the chassis, I am hoping you are using FAN2 if it is not a E chassis.

Please see Table-5 of the following link for more detail:

http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps708/product_data_sheet09186a0080159856_ps2797_Products_Data_Sheet.html

HTH,

jerry

[Rosa Ladeira]

I can not understand why fan module is not visible. Any suggestion ?

I have combined power supply and as you have said it is not enougth

Router(config)#power redundancy-mode combined

Router(config)#exit

Router#sh power status all

                        Power-Capacity PS-Fan Output Oper

PS   Type               Watts   A @42V Status Status State

---- ------------------ ------- ------ ------ ------ -----

1    WS-CAC-1300W       1153.32 27.46  OK     OK     on

2    WS-CAC-1300W       1153.32 27.46  OK     OK     on

                        Pwr-Requested  Pwr-Allocated  Admin Oper

Slot Card-Type          Watts   A @42V Watts   A @42V State State

---- ------------------ ------- ------ ------- ------ ----- -----

5    WS-SUP720-3B        282.24  6.72   282.24  6.72  on    on

6    (Redundant Sup)       -     -      282.24  6.72  -     -

9    WS-X6516-GE-TX      144.90  3.45   144.90  3.45  on    on

Router#sh power redundancy-mode

system power redundancy mode = combined

[Jerry Ye · Accepted solution]

Post the command of

show env

it should have the FAN module version.

Also, when the data sheet said 2500W power supply, it doesn't mean that you have have combine power of 2500W (1300+1300). It means that you need to have individual 2500W power supplies (2500+2500).

Regards,

jerry

[Rosa Ladeira]

You are right !

Router#sh env

environmental alarms:

system minor alarm on power-supply 1 incompatible with fan (raised 00:00:46 ago)

system minor alarm on power-supply 2 incompatible with fan (raised 00:00:45 ago)

backplane:

  operating clock count: 2

  operating VTT count: 3

fan-tray 1:

  fan-tray 1 type: WS-C6K-9SLOT-FAN2

  fan-tray 1 version: 2

  fan-tray 1 fan-fail: OK

VTT 1:

  VTT 1 OK: OK

  VTT 1 outlet temperature: 28C

VTT 2:

  VTT 2 OK: OK

  VTT 2 outlet temperature: 26C

VTT 3:

  VTT 3 OK: OK

  VTT 3 outlet temperature: 30C

clock 1:

  clock 1 OK: OK, clock 1 clock-inuse: in-use

clock 2:

  clock 2 OK: OK, clock 2 clock-inuse: not-in-use

power-supply 1:

  power-supply 1 fan-fail: OK

  power-supply 1 power-input: AC high

  power-supply 1 power-output-fail: OK

power-supply 2:

  power-supply 2 fan-fail: OK

  power-supply 2 power-input: AC high

  power-supply 2 power-output-fail: OK

module 5:

  module 5 power-output-fail: OK

  module 5 outlet temperature: 0C

  module 5 inlet temperature: 0C

  module 5 device-1 temperature: 0C

  module 5 device-2 temperature: 0C

  module 5 asic-1 temperature: 0C

  module 5 asic-2 temperature: 0C

  module 5 asic-3 temperature: 0C

  module 5 asic-4 temperature: 0C

  module 5 asic-5 temperature: 0C

  module 5 asic-6 temperature: 0C

  module 5 RP outlet temperature: 27C

  module 5 RP inlet temperature: 28C

  module 5 EARL outlet temperature: 32C

  module 5 EARL inlet temperature: 23C

module 9:

  module 9 power-output-fail: OK

  module 9 outlet temperature: N/O

  module 9 inlet temperature: N/O

chassis connector rating: 1260.00 Watts (30.00 Amps @ 42V)

module 5

  module 5 connector rating: 1260.00 Watts (30.00 Amps @ 42V)

  module 5 power consumption: 282.24 Watts ( 6.72 Amps @ 42V)

module 9

  module 9 connector rating: 1260.00 Watts (30.00 Amps @ 42V)

  module 9 power consumption: 144.90 Watts ( 3.45 Amps @ 42V)

chassis per slot cooling capacity: 70 cfm

ambient temperature: < 55C

  module 5 cooling requirement: 35 cfm

  module 9 cooling requirement: 30 cfm