831 router....'loading cisco router web setup. please wait'

[brandon.hughes]

We just received a used 831 from our other office. I put in http://10.10.10.1 then click continue for the language. It comes to a screen that reads: 'Loading Cisco Router Web Setup. Please Wait...' thats as far as it will go. I'm not sure where to start I'm new to cisco routers. I have read the manual that came w/ it but couldn't find out any information. Your help will be greatly appreciated.

Thanks

[globalnettech]

Hello Brandon,

CRWS is a little bit buggy, try SDM instead, which is supposed to be the replacement for CRWS. YOu can download it here:

http://www.cisco.com/pcgi-bin/Software/Tablebuild/doftp.pl?ftpfile=pub/web/sdm/SDM-V231.zip&swtype=FCS

When asked for a user ID, just use anonymous/anonymous, it will allow the download.

If you cannot download, post your email address and I will send you the file.

You could also try another browser, such as Firefox:

http://www.firefox.com

HTH,

GNT