861W ISR Failure

[3LAyer62x]

Hello Pros,

Please I'm having an 861W ISR router that is not working. 

Problems:

* Can't access the IOS via console... followed normal procedure but the console displays nothing

* The 'OK'  LED is not stable; it blinks like something on standby.

[Mark Malone]

If your connection settings are correct and they work fine on another device  , you have a couple of options , access via AUX if configured ,use the reset button on the device reset it back to factory and hope that clears the issue or TAC it , if the console port is dead you need to replace the device .

Regards Mark