9200L switch connection problem

[Jovana]

Hello

We have a problem with Cisco switch 9200L and need help.

The problem is that the 9200L switch can not be recognized on our distributive switch 6506.
When we connect one of the 9200L switches, it doesn`t work, but the other 9200L switch, with the same configuration on that interface and same IOS, can be connected.
The switch that cannot connect, connects for a period of time and then loses connection without obvious reason.

I tried to upgrade and downgrade the IOS version but that doesn`t work either. The only difference, that I notice, is the Bootstrap version. I also tried to put the IOS from the switch that connects on the one that doesn`t, but without success.

Version and configuration on the distributive switch is:

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXJ2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Wed 14-Dec-11 19:51 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)SX7, RELEASE SOFTWARE (fc1)
cisco WS-C6506 (R7000) processor (revision 3.1) with 458720K/65536K bytes of memory.


interface GigabitEthernet4/10
switchport
switchport access vlan 671
switchport trunk encapsulation dot1q
switchport trunk native vlan 671
switchport trunk allowed vlan 671-673
switchport mode trunk
logging event link-status
logging event bundle-status

Version and configuration on the 9200L switch is:

Cisco IOS XE Software, Version 16.12.04
Cisco IOS Software [Gibraltar], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 16.12.4, RELEASE SOFTWARE (fc5)
ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 17.8.1r [FC5], RELEASE SOFTWARE (P)

interface GigabitEthernet1/1/1
switchport access vlan 671
switchport trunk native vlan 671
switchport trunk allowed vlan 671,672
switchport mode trunk
logging event bundle-status

Can someone point me in the direction of a solution to the problem?

[balaji.bandi]

try  :

SFP ports operating at 1 Gb/s, SFP+ ports operating at 10 Gb/s, only support no speed nonegotiate or speed nonegotiate . Duplex options are not supported.

Note : also the IOS XE code running on Cat 9200L has lot of bugs, try to upgrade to 17.3.X

[Jovana]

I`ve tried upgrading IOS to 17.3.3, 17.8.01... and nothing. SPF is 1Gb/s. Also tried speed nonegotiate and connects for a while and then drop the connection. 

[balaji.bandi]

as per youroutput :

Auto-duplex, Auto-speed, link type is auto, media type is unknown

what SFP is this from cisco or 3rd party ? when you insert the SFP what Logs you see on the switch.

show logging

[Jovana]

Full-duplex, 1000Mb/s, link type is force-up, media type is 1000BaseLX SFP

Sorry, this is the output. SFP is Cisco GLC-LH-SM

And logging

*Aug 8 15:08:50.406 CET: %PLATFORM_PM-6-MODULE_INSERTED: SFP module inserted with interface name Gi1/1/1

[Leo Laohoo]

---

@Jovana wrote:

media type is unknown

---

What is the uptime of the 9200?

[balaji.bandi]

ok thank you since your output does not match, so we have asked to clarify, what is SFP's other side ? what mode cable are you using? how far is Cat 9200 and Cat 4K located?

[marce1000]

         >...When we connect one of the 9200L switches, it doesn`t work,

 Check logs both on the 9200L and 6506 (core)  when this is done, check if anything comes up.

 M.

[Leo Laohoo]

Post the complete output to the 9200 command "sh interface G1/1/1 controll".

[Jovana]

GigabitEthernet1/1/1 is up, line protocol is down (notconnect)
  Hardware is Gigabit Ethernet, address is ---
  MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not set
  Auto-duplex, Auto-speed, link type is auto, media type is unknown
  input flow-control is on, output flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     Output 0 broadcasts (0 multicasts)
     0 output errors, 0 collisions, 2 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out
Transmit                  GigabitEthernet1/1/1          Receive
            0 Total bytes                           0 Total bytes
            0 Unicast frames                        0 Unicast frames
            0 Unicast bytes                         0 Unicast bytes
            0 Multicast frames                      0 Multicast frames
            0 Multicast bytes                       0 Multicast bytes
            0 Broadcast frames                      0 Broadcast frames
            0 Broadcast bytes                       0 Broadcast bytes
            0 System FCS error frames               0 IpgViolation frames
            0 MacUnderrun frames                    0 MacOverrun frames
            0 Pause frames                          0 Pause frames
            0 Cos 0 Pause frames                    0 Cos 0 Pause frames
            0 Cos 1 Pause frames                    0 Cos 1 Pause frames
            0 Cos 2 Pause frames                    0 Cos 2 Pause frames
            0 Cos 3 Pause frames                    0 Cos 3 Pause frames
            0 Cos 4 Pause frames                    0 Cos 4 Pause frames
            0 Cos 5 Pause frames                    0 Cos 5 Pause frames
            0 Cos 6 Pause frames                    0 Cos 6 Pause frames
            0 Cos 7 Pause frames                    0 Cos 7 Pause frames
            0 Oam frames                            0 OamProcessed frames
            0 Oam frames                            0 OamDropped frames
            0 Minimum size frames                   0 Minimum size frames
            0 65 to 127 byte frames                 0 65 to 127 byte frames
            0 128 to 255 byte frames                0 128 to 255 byte frames
            0 256 to 511 byte frames                0 256 to 511 byte frames
            0 512 to 1023 byte frames               0 512 to 1023 byte frames
            0 1024 to 1518 byte frames              0 1024 to 1518 byte frames
            0 1519 to 2047 byte frames              0 1519 to 2047 byte frames
            0 2048 to 4095 byte frames              0 2048 to 4095 byte frames
            0 4096 to 8191 byte frames              0 4096 to 8191 byte frames
            0 8192 to 16383 byte frames             0 8192 to 16383 byte frames
            0 16384 to 32767 byte frame             0 16384 to 32767 byte frame
            0 > 32768 byte frames                   0 > 32768 byte frames
            0 Late collision frames                 0 SymbolErr frames
            0 Excess Defer frames                   0 Collision fragments
            0 Good (1 coll) frames                  0 ValidUnderSize frames
            0 Good (>1 coll) frames                 0 InvalidOverSize frames
            0 Deferred frames                       0 ValidOverSize frames
            0 Gold frames dropped                   0 FcsErr frames
            0 Gold frames truncated
            0 Gold frames successful
            0 1 collision frames
            0 2 collision frames
            0 3 collision frames
            0 4 collision frames
            0 5 collision frames
            0 6 collision frames
            0 7 collision frames
            0 8 collision frames
            0 9 collision frames
            0 10 collision frames
            0 11 collision frames
            0 12 collision frames
            0 13 collision frames
            0 14 collision frames
            0 15 collision frames
            0 Excess collision frames

[MHM Cisco World]

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvt73669

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvs52464

[Jovana]

Hi, thank you all for your answers, apologies for the delayed response, I wasn`t working.
Can we try again?

All the equipment is Cisco.
I tried SFP GLC-LH-SM and GLC-LH-SMD with single mode cable
Currently, the IOS on cat 9200L with 24 ports is 17.03.03

This is the log that shows on cat 9200l when I plug in the SFP:

*Aug 22 12:08:07.497: %PLATFORM_PM-6-MODULE_INSERTED: SFP module inserted with interface name Gi1/1/1

Switch 9200L

Cisco IOS XE Software, Version 17.03.03
Cisco IOS Software [Amsterdam], Catalyst L3 Switch Software (CAT9K_LITE_IOSXE), Version 17.3.3, RELEASE SOFTWARE (fc7)

Switch uptime is 30 minutes
Uptime for this control processor is 32 minutes


interface GigabitEthernet1/1/1
 switchport access vlan 671
 switchport trunk native vlan 671
 switchport trunk allowed vlan 671,672
 switchport mode trunk
 switchport nonegotiate
 logging event bundle-status
speed nonegotiate




Switch#sh int gigabitEthernet 1/1/1

GigabitEthernet1/1/1 is down, line protocol is down (notconnect) 
  Hardware is Gigabit Ethernet, address is ---
  MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec, 
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not set
  Full-duplex, 1000Mb/s, link type is force-up, media type is 1000BaseLX SFP
  input flow-control is on, output flow-control is unsupported 
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     1 packets input, 68 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles 
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     Output 0 broadcasts (0 multicasts)
     0 output errors, 0 collisions, 2 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out

 Distributive switch

interface GigabitEthernet4/10
 switchport
 switchport access vlan 671
 switchport trunk encapsulation dot1q
 switchport trunk native vlan 671
 switchport trunk allowed vlan 671-673
 switchport mode trunk
 logging event link-status
 logging event bundle-status

I am grateful for any suggestion. Ask me for more details that are relevant for solving problem and I have not provided them.

[balaji.bandi]

1000BaseLX SFP

this looks good compared to the before unknown. now the question is what kind of cable are you using Single mode or Multimode? where is the other side device located?

[Jovana]

Cable is single mode. It is direct connection to distributive switch, with a 5 meter cable 

[balaji.bandi]

Can you post :

show interface GigabitEthernet4/10