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ASR 1001 crashes even after RMA has been done

Arun More
Level 1
Level 1

Hi ,

We have recently encountered a issue wherein ASR1001 reboots automatically frequently. So we have RMA'd device still the problem is same. and the logs are same as earlier no changes at all.

 

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Are you running the same version of IOS on the new routers?  This maybe a software issue vs  hardware if you are running the same code.

HTH

Yes its a same version , but its working fine on other router of same model. Note that its a customised IOS ..

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