11-04-2017 08:32 AM - edited 03-08-2019 12:37 PM
We recently purchased a refurbished ASR 1002-F running IOSXE
Cisco IOS Software, IOS-XE Software (PPC_LINUX_IOSD-IPBASEK9-M), Version 15.0(1)S3, RELEASE SOFTWARE (fc1)
which comes with the built-in route-processor but we are unable to successfully pass traffic of any kind, in or out of it. I brought the configuration down to the most basic element as shown below and pinged a connected laptop w/o success. NO ACL's, the laptop doesn't have a FW. ARP's won't even appear. ip routing is enabled on the ASR. Any help would be appreciated. My thought now is perhaps it's a license issue...?
Here's a ping to the laptop with debug ip packet turned on showing traffic is being generated but there's no receives
ASR1002-CORP-CLINK#ping 192.168.60.201 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 192.168.60.201, timeout is 2 seconds: 000260: *Nov 3 11:07:29.858 mst: IP: s=192.168.60.11 (local), d=192.168.60.201, len 100, local feature, feature skipped, NAT(2), rtype 0, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000261: *Nov 3 11:07:29.858 mst: IP: tableid=0, s=192.168.60.11 (local), d=192.168.60.201 (GigabitEthernet0/0/1), routed via FIB 000262: *Nov 3 11:07:29.858 mst: IP: s=192.168.60.11 (local), d=192.168.60.201 (GigabitEthernet0/0/1), len 100, sending 000263: *Nov 3 11:07:29.859 mst: IP: s=192.168.60.11 (local), d=19.2.168.60.201 (GigabitEthernet0/0/1), len 100, output feature, feature skipped, Post-Ingress-NetFlow(57), rtype 1, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000264: *Nov 3 11:07:31.870 mst: IP: s=192.168.60.11 (local), d=192.168.60.201, len 100, local feature, feature skipped, NAT(2), rtype 0, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000265: *Nov 3 11:07:31.870 mst: IP: tableid=0, s=192.168.60.11 (local), d=192.168.60.201 (GigabitEthernet0/0/1), routed via FIB 000266: *Nov 3 11:07:31.870 mst: IP: s=192.168.60.11 (local), d=192.168.60.201 (GigabitEthernet0/0/1), len 100, sending 000267: *Nov 3 11:07:31.870 mst: IP: s=192.168.60.11 (local), d=19.2.168.60.201 (GigabitEthernet0/0/1), len 100, output feature, feature skipped, Post-Ingress-NetFlow(57), rtype 1, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000268: *Nov 3 11:07:33.886 mst: IP: s=192.168.60.11 (local), d=192.168.60.201, len 100, local feature, feature skipped, NAT(2), rtype 0, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000269: *Nov 3 11:07:33.886 mst: IP: tableid=0, s=192.168.60.11 (local), d=192.168.60.201 (GigabitEthernet0/0/1), routed via FIB 000270: *Nov 3 11:07:33.886 mst: IP: s=192.168.60.11 (local), d=192.168.60.201 (GigabitEthernet0/0/1), len 100, sending 000271: *Nov 3 11:07:33.886 mst: IP: s=192.168.60.11 (local), d=19.2.168.60.201 (GigabitEthernet0/0/1), len 100, output feature, feature skipped, Post-Ingress-NetFlow(57), rtype 1, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000272: *Nov 3 11:07:34.203 mst: IP: s=65.118.94.162 (local), d=67.148.248.45, len 64, local feature, feature skipped, NAT(2), rtype 0, forus FALSE, sendself FALSE, mtu 0, fwdchk FALSE 000273: *Nov 3 11:07:34.203 mst: IP: tableid=0, s=65.118.94.162 (local), d=67.148.248.45 (GigabitEthernet0/0/0), routed via FIB 000274: *Nov 3 11:07:34.203 m.
sh int gi 0/0/1
GigabitEthernet0/0/1 is up, line protocol is up
Hardware is 4XGE-BUILT-IN, address is e8b7.48ff.c101 (bia e8b7.48ff.c101)
Internet address is 192.168.60.11/24
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive not supported
Full Duplex, 1000Mbps, link type is auto, media type is T
output flow-control is on, input flow-control is on
ARP type: ARPA, ARP Timeout 04:00:00
Last input 3d00h, output 00:12:14, output hang never
Last clearing of "show interface" counters 00:13:33
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
1681 packets input, 106305 bytes, 0 no buffer
Received 1629 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 52 multicast, 0 pause input
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 195193 pause output
0 output buffer failures, 0 output buffers swapped out
interface config
interface GigabitEthernet0/0/1 ip address 192.168.60.11 255.255.255.0 negotiation auto
Solved! Go to Solution.
11-05-2017 08:24 AM
Ok.. I see the problem. You do not have ESP or FP card present which takes care of the forwarding. Unless you have the FP card, forwarding will not function.
Please insert the FP card to fix this issue.
11-04-2017 01:13 PM
Can you try removing negotiation auto and test again?
no nego auto
The basic license you already have should not block you from doing simple functions like ping.
If this does not help, you may want to contact TAC.
HTH
11-04-2017 01:16 PM
From the below outputs, i see that there are no output packet counters incrementing on the interface. Could you please capture the below command outputs:
- show platform
- show plat hardware qfp active statistics drop
- show plat hardware qfp active interface statistics
If the packets are not forwarding out, there can most likely be two problems, issue with the link / SPA card or issue with the FP card.
11-05-2017 08:19 AM - edited 11-05-2017 08:21 AM
I was suspecting a hardware issue. see output. What are we missing?
ASR1002-CORP-CLINK#sh platform hardware qfp active statistics drop The active Embedded-Service-Processor is not inserted
ASR1002-CORP-CLINK#sh platform hardware qfp active interface all
The active Embedded-Service-Processor is not inserted
ASR1002-CORP-CLINK#sh ip nat tra
The active Embedded-Service-Processor is not inserted
ASR1002-CORP-CLINK#sh platform
Chassis type: ASR1002
Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ASR1002-SIP10 ok 1d13h
0/0 4XGE-BUILT-IN ok 1d13h
R0 ASR1002-RP1 ok, active 1d13h
P0 ASR1002-PWR-AC ok 1d13h
P1 ASR1002-PWR-AC ok 1d13h
Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 07120202 12.2(33r)XNC
R0 08011017 12.2(33r)XNC
ASR1002-CORP-CLINK#sh inv
NAME: "Chassis", DESCR: "Cisco ASR1002 Chassis"
PID: ASR1002 , VID: V05, SN: FOX1512G3ZC
NAME: "Power Supply Module 0", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V02, SN: ART1519U0E7
NAME: "Power Supply Module 1", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC , VID: V02, SN: ART1525U0X9
NAME: "module 0", DESCR: "Cisco ASR1002 SPA Interface Processor 10"
PID: ASR1002-SIP10 , VID: V04, SN: JAE152001Y4
NAME: "SPA subslot 0/0", DESCR: "4-port Gigabit Ethernet Shared Port Adapter"
PID: 4XGE-BUILT-IN , VID: V00, SN: N/A
NAME: "subslot 0/0 transceiver 0", DESCR: "GE T"
PID: N/A , VID: 2 , SN: AGM162123J4
NAME: "subslot 0/0 transceiver 1", DESCR: "GE T"
PID: N/A , VID: 2 , SN: AGM162124U3
NAME: "module R0", DESCR: "Cisco ASR1002 Route Processor 1"
PID: ASR1002-RP1 , VID: V04, SN: JAE1520086K
Here is the rear.
11-05-2017 08:24 AM
Ok.. I see the problem. You do not have ESP or FP card present which takes care of the forwarding. Unless you have the FP card, forwarding will not function.
Please insert the FP card to fix this issue.
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