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Autoboot is disabled and now dropping into ROMMON Cisco 4500x VSS

Onur SAKLI
Level 1
Level 1

Hello,

 

********************* CAUTION ************************
* *
* Switch is booting up in VSS mode but *
* startup-config is being ignored. Autoboot is *
* disabled and now dropping into ROMMON. *
* *
* Please configure the switch for not ignoring *
* startup-config if it is needed to work in VSS Mode *
* OR *
* clear VS_SWITCH_NUMBER rommon variable to boot *
* the switch in standalone mode. *
******************************************************

*Feb 17 23:15:18.181: %IOSD_INFRA-5-IFS_DEVICE_OIR: Device usb0 added
*Feb 17 23:15:23.717: %RF-5-RF_RELOAD: Self Reload. Reason: Startup-config ignore not allowed in VSS mode
*Feb 17 23:15:23.749: %SYS-5-RELOAD: Reload requested by Platform redundancy manager. Reload Reason: Startup-config ignore not allowed in VSS mode.umount: /ic stmpfs: not mounted

 

I didn't try to use the below source but it is not solved can you help me thanks in advance

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-4500-series-switches/116436-technote-product-00.pdf

 

 

21 Replies 21

Before you change the config register, you need to convert the switches from VSS to standalone mode. Did you already do that?

HTH

No I didn't, my device opens automatically in rommon mode, if you help me I can


@Onur SAKLI wrote:

ConfigReg=0x8000


I think we need to stop playing games here. 

Post the entire boot-up process.  0x8000 is diagnostics.  This only gets triggered when something has failed or someone has done some configurations to enable diagnostics during bootup.  

boot as below

 

rommon 12 >boot
Loading image !!!!!!!!!!!!!!!!!!!!!!!!

Checking digital signature....
[bootflash:/cat4500e-universalk9.SPA.03.08.01.E.152-4.E1.bin]
Digitally Signed Release Software with key version A

Rommon reg: 0x00094F80
Reset2Reg: 0x00004F00

Image load status: 0x00000003
####
Radtrooper 064 controller 0x047F4314..0x0498FEAE Size:0x00661EDC
Program Done!
######################
[ 0.091157] pci 0000:00:00.0: ignoring class b20 (doesn't match header type 01)
[ 0.181388] pci 0001:04:00.0: ignoring class b20 (doesn't match header type 01)
[ 0.275055] pci 0002:0c:00.0: ignoring class b20 (doesn't match header type 01)
Starting System Services
devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=4,mode=600,ptmxmode=000 0 0

diagsk10-post version 5.1.4.1

prod: WS-C4500X-32 part: 73-14959-08 serial: JAE204****


Power-on-self-test for Module 1: WS-C4500X-32

CPU Subsystem Tests ...
seeprom: Pass

Traffic: L3 Loopback ...
Test Results: Pass

Traffic: L2 Loopback ...
Test Results: Pass
post done(66 secs)
Exiting to ios...
Feb 21 21:56:44 %IOSXE-3-PLATFORM: process kernel: [ 97.580303] mpc85xx_pci_err_probe: Unable to requiest irq 0 for MPC85xx PCI err
Feb 21 21:56:44 %IOSXE-3-PLATFORM: process kernel: [ 97.594700] mpc85xx_pcie_err_probe: Unable to requiest irq 0 for MPC85xx PCIe err
Loading gsbu64atomic as gdb64atomic
Using 11 for MTS slot
Platform Manager: starting in VSS mode (chassis id 2, in-chassis active)

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

 

Cisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSALK9-M), Version 03.08.01.E RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Thu 28-Jan-16 22:17 by prod_rel_team

Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

 


********************* CAUTION ************************
* *
* Switch is booting up in VSS mode but *
* VSS DomainId is not set *
* Autoboot is disabled and now dropping into ROMMON. *
* *
* clear VS_SWITCH_NUMBER rommon variable to boot *
* the switch in standalone mode. *
* If the switch is to work in VSS mode, please do *
* the standalone to VSS conversion again. *
******************************************************

*Feb 21 21:57:09.770: %IOSD_INFRA-5-IFS_DEVICE_OIR: Device usb0 added
*Feb 21 21:57:15.244: %RF-5-RF_RELOAD: Self Reload. Reason: VSS Domain Id is not configured
*Feb 21 21:57:15.277: %SYS-5-RELOAD: Reload requested by Platform redundancy manager. Reload Reason: VSS Domain Id is not configured.umount: /bootflash-ics: not mounted
umount: /icstmpfs: not mounted

<Mon Feb 21 21:57:15 2022> Message from sysmgr: Reason Code:[3] Reset Reason:Reset/Reload requested by [console]. [Reload command]
umount: /proc/fs/nfsd: not mounted
/tmp/sw/mount/cat4500e-base.SPA.03.08.01E.pkg:m
/tmp/sw/mount/cat4500e-base.SPA.03.08.01E.pkg:m
Please stand by while rebooting the system...
[ 165.710448] Restarting system.

Rommon (G) Signature verification PASSED
Rommon (P) Signature verification PASSED
FPGA (P) Signature verification PASSED

 

 


************************************************************
* *
* Welcome to Rom Monitor for WS-C4500X-32 System. *
* Copyright (c) 2008-2014 by Cisco Systems, Inc. *
* All rights reserved. *
* *
************************************************************

Rom Monitor (P) Version 15.0(1r)SG12
CPU Rev: 2.2, Board Rev: 9, Board Type: 107
CPLD Mobat Rev: 3.0x74b8.0x01db
Chassis: WS-C4500X-32

MAC Address : 28-6f-7f-**-**-**
Ip Address : Not set.
Netmask : Not set.
Gateway : Not set.
TftpServer : Not set.

Non-Redundant system or peer not running IOS
System Uplinks & Linecards have been reset!!


@Onur SAKLI wrote:

Feb 21 21:56:44 %IOSXE-3-PLATFORM: process kernel: [ 97.580303] mpc85xx_pci_err_probe: Unable to requiest irq 0 for MPC85xx PCI err
Feb 21 21:56:44 %IOSXE-3-PLATFORM: process kernel: [ 97.594700] mpc85xx_pcie_err_probe: Unable to requiest irq 0 for MPC85xx PCIe err
Loading gsbu64atomic as gdb64atomic
Using 11 for MTS slot


Sounds like the hardware is dead.

Thanks for information

in the rommon mode use >clear (clear VS_SWITCH_NUMBER rommon variable to boot ) 1st

then try boot again.

********************* CAUTION ************************
* *
* Switch is booting up in VSS mode but *
* VSS DomainId is not set *
* Autoboot is disabled and now dropping into ROMMON. *
* *
* clear VS_SWITCH_NUMBER rommon variable to boot *
* the switch in standalone mode. *
* If the switch is to work in VSS mode, please do *
* the standalone to VSS conversion again. *
******************************************************