09-20-2013 09:17 AM - edited 03-07-2019 03:35 PM
hi all,
i upgraded my backdoor access to my network console from windows xp to windows 7 32bit. after the upgrade the connection of mini-usb on the switch to my windows 7/regular-usb won't work anymore. i called support but no luck, we keep on installing cisco-usb for each device (2960s or 3750x), downloaded separate for each, but none work to connect on the console.
did anymore make this connection ok? windows 7 32 bit is freshly installed and com3/com4 are in the device.
is there other cable connection i should try that work with windows 7? i don't want to go back to windows xp for it's vulnerable already, don't want to take risk...
thanks for any comment you may add.
09-20-2013 10:05 AM
I don't think I understand the question, but let me restate. You have a switch that you need to console into, but after upgrading your workstation from XP to Win 7, your usb connection no longer works? First question, are you using usb-serial adapter, and if so, did you download the Windows 7 drivers for it?
HTH,
John
*** Please rate all useful posts ***
09-20-2013 10:56 AM
it does work now by doin a manual update on the device driver and select cisco usb as the driver, argh why can't support doesnt know how to do this...
09-20-2013 11:26 AM
Sometime I find given driver does not work well with different OS. I used following is useful to find drivers for this USB to Serial converter cables.
Please try this & see whether it works (select windows 32 bit option as that is what you have described)
http://www.ftdichip.com/Drivers/VCP.htm
Pls rate all the useful responses.
HTH
Rasika
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide