cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
793
Views
0
Helpful
2
Replies

Boot Failure

eduardochc
Level 1
Level 1

Hi,

I have a 3560 switch and when it is booting send the following error:

Unexpected exception to CPUvector 2000, PC = 4BA99C

-Traceback= 4BA99C 4BA98C F17D10 F17DB0 AA3A48 AA3DCC 864AE8 85ED2C

Writing crashinfo to flash:crashinfo_19930301-000003

=== Flushing messages (00:00:08 UTC Mon Mar 1 1993) ===

Buffered messages:

Queued messages:

Cisco IOS Software, C3560 Software (C3560-ADVIPSERVICESK9-M), Version 12.2(25)SE

D1, RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Tue 22-Nov-05 23:18 by yenanh

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!

SRR0 = 0x00F433F8  SRR1 = 0x00029210  SRR2 = 0x00535844  SRR3 = 0x00021000

ESR = 0x00000000  DEAR = 0x00000000  TSR = 0x84000000  DBSR = 0x00800000

CPU Register Context:

Vector = 0x00002000  PC = 0x004BA99C  MSR = 0x00029210  CR = 0x53000009

LR = 0x004BA98C  CTR = 0x00000000  XER = 0xE0000043

R0 = 0x004BB798  R1 = 0x0236A7B8  R2 = 0x00000000  R3 = 0x00000001

R4 = 0x001401A0  R5 = 0x001401D8  R6 = 0x0004000C  R7 = 0x00000000

R8 = 0x03EDB798  R9 = 0x018AB6E0  R10 = 0x00000000  R11 = 0x00000005

R12 = 0x53000009  R13 = 0x00110000  R14 = 0x00AA3D6C  R15 = 0x00000000

R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19 = 0x00000000

R20 = 0x00000000  R21 = 0x00000000  R22 = 0x00000000  R23 = 0x00000000

R24 = 0x00000000  R25 = 0x00000000  R26 = 0x00000000  R27 = 0x00000000

R28 = 0x01990000  R29 = 0x00000003  R30 = 0x018AB840  R31 = 0x023635A4

Stack trace:

PC = 0x004BA99C, SP = 0x0236A7B8

Frame 00: SP = 0x0236A7C0    PC = 0x004BB798

Frame 01: SP = 0x0236A7C8    PC = 0x004BB7F0

Frame 02: SP = 0x0236A7D0    PC = 0x00F17D10

Frame 03: SP = 0x0236A7E8    PC = 0x00F17DB0

Frame 04: SP = 0x0236A808    PC = 0x00AA3A48

Frame 05: SP = 0x0236A900    PC = 0x00AA3DCC

Frame 06: SP = 0x0236A908    PC = 0x00864AE8

Frame 07: SP = 0x00000000    PC = 0x0085ED2C

The switch can't boot and it's restarting every minute, Could somebody help me with this error?

Regards,

Eduardo

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

Hi Eduardo,

You probably have the wrong image installed

Follow the instruction in this link to boot from the roomon and then load a different IOS version and or recover the current IOS if it is not corrupted.

http://www.cisco.com/en/US/products/hw/switches/ps628/products_tech_note09186a0080169696.shtml

HTH

Reza

Thks Reza Sharifi,

I'm gonna try to recover the current IOS 'cause apparently isn't corrupted.

Regards.

Eduardo

Review Cisco Networking for a $25 gift card