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C1000 no web gui on initial setup

onderagitvi
Level 1
Level 1

Pulled my new c1000 8 port switch out of the box, followed instructions for accessing the web gui, and am getting nothing on 10.0.0.1 and 10.0.0.3

Cisco tech support has been about as helpful as getting repeatedly kicked in the balls (Had to create an account to get anyone to help, then their account site soft locked me out immediately after creating) so hoping someone here has any idea on where to start while I wait for my serial cable to arrive

2 Replies 2

Blue_Bird
VIP
VIP

Hello onderagitvi,

Before you Begin: If your PC has a static IP address, change your PC settings to temporarily use DHCP.  Go to TCP/IP settings and select obtain ip adress automatically. Initially, the switch acts as a DHCP server. Verify that no devices are connected to the switch.

Gopinath_Pigili_1-1711525998383.png

  • Confirm that the STAT LED is solid green. This indicates that POST is complete. If the STAT LED turns amber, the device failed POST. Reconnect the AC power cord to the AC power connector of your device and to a grounded AC outlet.
  • Press and hold the Reset button for 3 to 4 seconds and release it. Caution: Release the Reset button after 3 to 4 seconds. Continuing to hold the Reset button for longer exits the Setup mode.
  • Connect a straight-through Category 5 Ethernet cable to a 10/100/1000 Ethernet port on the switch front panel and to the Ethernet port on the PC.
  • Verify that the port LEDs on the PC and on your device are solid green or blinking green. This indicates a successful connection.
  • Wait 30 seconds.To log on to the device using an Internet browser on your PC, type the IP address 10.0.0.1 or 10.0.0.3 in the address bar of your Internet browser and press Enter.
  • Type the following default credentials: username: cisco, password: cisco and press Enter.The Configuration Setup wizard is displayed. Click Go to Wizard.

Reference: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst1000/hardware/installation/8_16_port_hig/b_c1000_8_16_hig/configuring_the_switch.html

By perfroming the above steps...I hope...you can logging to the device using web browser....

Best regards
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balaji.bandi
Hall of Fame
Hall of Fame

If that is not working, connect the console and check what is wrong ? also check reset the Switch back to factory and try.

check quick start Guide :

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst1000/hardware/installation/24_48_port_hig/b_c1000_24_48_hig.pdf

BB

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