C1111-4PLTEEA//unable to save the config in the startup nor the runnin

[MJ666]

Hi Team,

On my Cisco Router C1111-4PLTEEA Im no longer to save the running nor the startup config.

I have successfully configure the device. with Configuration register is 0x2102

When Im done with the config, i did copy  copy running-config startup-config.

After rebooting the device, I loose the whole configuration and I have to repeat the config process.

Is there anything wrong with the device? How can I check?

Best

[marce1000]

  - Check logs when trying to save the config (before the reboot)

 M.

[MJ666]

I just did it 

ROUTER#copy running-config startup-config
Destination filename [startup-config]?
Building configuration...
[OK]
Writing router/ROUTER/ROUTER-Nov--6-11-58-41.596-1
ROUTER# sh log
*Nov 6 11:58:41.554: %SYS-6-PRIVCFG_ENCRYPT_SUCCESS: Successfully encrypted private config file

*Nov 6 11:44:19.368: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: localadmin] [Source: LOCAL] [localport: 0] at 12:44:19 CET Wed Nov 6 2024
*Nov 6 11:46:41.410: %SYS-6-PRIVCFG_ENCRYPT_SUCCESS: Successfully encrypted private config file
*Nov 6 11:58:41.554: %SYS-6-PRIVCFG_ENCRYPT_SUCCESS: Successfully encrypted private config file
*Nov 6 12:03:16.321: %SYS-6-PRIVCFG_ENCRYPT_SUCCESS: Successfully encrypted private config fi

[marce1000]

 - Can you currently execute the reverse command without any errors too (better to have a copy of the running configuration on an external repository too , before this kind of testing) ?

 M.

[MJ666]

The reverse command was unsuccessfull 'til now..

ROUTER#copy running-config star
ROUTER#copy running-config startup-config
Destination filename [startup-config]?
Building configuration...
[OK]
Writing router/ROUTER/ROUTER-Nov--6-12-40-40.899-1
ROUTER#
ROUTER#
ROUTER#
ROUTER#
*Nov 6 12:40:40.853: %SYS-6-PRIVCFG_ENCRYPT_SUCCESS: Successfully encrypted private config filecopy star
ROUTER#copy startup-config run
ROUTER#copy startup-config running-config
Destination filename [running-config]?
% Please write mem and reload
% The config will take effect on next reboot

A system RELOAD is required before templating state change
WARNING: Command has been added to the configuration using a type 0 password. However,

[marce1000]

 - Check this document https://www.cisco.com/c/en/us/support/docs/switches/catalyst-9300-series-switches/216850-configuration-register-equivalent-clis-i.html
   and verify if all settings are normal and standard ,

 M.

[MJ666]

..and this is what happen when I enter the reload command

"Boot variable either does not exist or buffer is too small
This may impact autoboot of the router. Proceed with caution
Do you wish to proceed with reload anyway[confirm]"

[marce1000]

           - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi53060

  M.