C1300 Backspace key issue

[Vijayakumar Govindan]

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Hi, 

"I am experiencing an issue using the backspace key while performing a configuration process. The key is unresponsive, preventing me from correcting any configuration errors. Is anyone other facing this same issue? 
Is there any workaround for this or this is a bug, there is no release note for this issue.

This is happening in software version 4.1.6.54

Best Regards,

Dhruv Aggarwal 

[Mark Elsen]

   - @Vijayakumar Govindan           Please try another keyboard ,

  M.

[pieterh]

I agree with Mark, the keyboard is one of probable causes

second check if other keyboard shortcuts behave normally -> try ctrl-H first
https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-5/cmd-ref/b-cr85/using_the_command_line_interface.pdf

most likely the origin of  your problem is not the in the C1300, but the terminal emulator you are using.
check emulation type is set to ANSI or VT and double check backspace behavior

in putty this is configuration -> Terminal -> keyboard