01-19-2014 12:00 PM - edited 03-07-2019 05:39 PM
Hi, i have an issue with a c3kx sm 10 module on a 3750x. I have upgraded the switch and the module to ios universal 152-1e1. When i issue the command sh switch service-module, i get h/w status:ok , cpu link: notconnected, cpu version: n/a. The upgrade was performed in a stack configuration of 2 3750x switches.
Can you please advice?
Sent from Cisco Technical Support iPhone App
01-19-2014 01:51 PM
Hi,
If this is for the Netflow module, you need an additional software to get it working.
Here is a link with instruction on how to upgrade:
HTH
01-20-2014 05:44 AM
The module c3kx-sm10g, int the show switch service module shows: h/w ok but cpu link not connected.
I am trying to upgrade it in the version c3kx-sm10g-tar.152-1.e1.tar the switch ios image is now c3750e-universalk9-mz.152-1.e1.bin.
I use the command archieve downlad-sw /overwrite
archieve downlad-sw /allow-feature-upgrade
but i get the message: error: the image in the archieve which would be used to upgrade system number 1 does not support that system type.
how shall i proceed.
01-30-2014 08:08 AM
It seems that the module was defected, hence i proceeded to an rma. The new module is working perfectly!!
Thank you all for your help!
Sent from Cisco Technical Support iPhone App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide