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Lam Hung Chung
Beginner

c4510 with redudancy Supervisor 7E crash

Hi all,

Our company's c4510 with redudancy supervisor 7E just been crashed, first the master then the slave. Would you please take a look and advice what should I do ? Attachment is the crashinfo (for both supervisor).

Thank you for your help.

1 REPLY 1
nkarpysh
Cisco Employee

Hello,

I would really encourage you to open Service Request with Cisco TAC for this case. It is not only for a purpose of goot analysis and tracebacks decode. TAC is also documenting all the occurrencies which can be used later. Other thing is that TAC has a good interface with Development team if detailed analysis of the problem will be needed.

Please let me know if you have problems opening TAC SR.

Nik

HTH,
Niko