C6500 IOS Upgrades Entitlements

[breblack]

I have a customer considering the ramifications of not covering their C6509 chassis (243 in the core) and do hot spare scenario.  What are the IOS entitlements for C6509 that are not covered by a maintenance contract?  I would also like to do a comparison - what is average cost of a minor upgrade (list price) and cost of a major upgrade (list price).

[vmiller]

1. No contract no "entitlements".

2. You need to define a minor upgrade and a major upgrade. Are you referring to hardware ?

Pricing would depend on what components need to be replaced.

A better question might be, what is the cost of downtime. With as many devices as you describe, I would be suprised

if either Cisco or a reseller cannot come up with an attractive smartnet pricing model to support this network.