08-02-2019 02:06 PM
Having an issue where we are not able to ping one of a clients systems (10.32.160.30) from the switch they are plugged into. However, we can ping the system from router. Can see the IP an MAC in the ARP table on the router and can see the MAC associated to the port on the switch. As a comparison, there is an identical system (10.32.160.19) that is plugged into another port on the same switch using the same vlan that is communicating just fine. Looking for any advice on what to check for the system that can't ping from the switch.
Can ping the both of the clients systems from the router:
Name removed# ping 10.32.160.30
PING 10.32.160.30 (10.32.160.30): 56 data bytes
64 bytes from 10.32.160.30: icmp_seq=0 ttl=126 time=3.29 ms
64 bytes from 10.32.160.30: icmp_seq=1 ttl=126 time=0.662 ms
64 bytes from 10.32.160.30: icmp_seq=2 ttl=126 time=0.531 ms
64 bytes from 10.32.160.30: icmp_seq=3 ttl=126 time=0.547 ms
64 bytes from 10.32.160.30: icmp_seq=4 ttl=126 time=0.622 ms
--- 10.32.160.30 ping statistics ---
5 packets transmitted, 5 packets received, 0.00% packet loss
round-trip min/avg/max = 0.531/1.13/3.29 ms
Name removed# ping 10.32.160.19
PING 10.32.160.19 (10.32.160.19): 56 data bytes
64 bytes from 10.32.160.19: icmp_seq=0 ttl=126 time=3.164 ms
64 bytes from 10.32.160.19: icmp_seq=1 ttl=126 time=0.648 ms
64 bytes from 10.32.160.19: icmp_seq=2 ttl=126 time=0.606 ms
64 bytes from 10.32.160.19: icmp_seq=3 ttl=126 time=0.599 ms
64 bytes from 10.32.160.19: icmp_seq=4 ttl=126 time=0.571 ms
--- 10.32.160.19 ping statistics ---
5 packets transmitted, 5 packets received, 0.00% packet loss
round-trip min/avg/max = 0.571/1.117/3.164 ms
Can't ping 10.32.160.30 from the switch, but can ping 10.32.160.19:
Name removed#ping 10.32.160.30
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.32.160.30, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
Name removed#ping 10.32.160.19
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.32.160.19, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms
Any help would be appreciated,
Thanks
08-02-2019 02:11 PM
Hello,
can the router ping the switch ? Post the full configs of both the router and the switch...
08-03-2019 05:12 AM
Hello
Seems a bit strange as they seem to be in the same subnet however Is it possible the switch or host has a different subnet mask then the other host that is reachable from switch and router?
08-03-2019 02:03 PM
Hi,
You can perform a packet capture on the switch to see what exactly is happening - if it is sending the ICMP packets.
Also check the arp table on the switch.
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