Cannot Access SRW224G4P via Console

[CosMarchy]

I have a SWR224G4P switch which I do not have the password for so I am looking to reset it ti factory defaults using the console.

I connect via HyperTerminal and get the following text as the switch boots up:

Image Loader 1.0.1
Loading Diagnostic Image File : SRW224G4P_SRW248G4P_boot.bix 

Diagnostic 1.0.1

User Mode

--- Performing Power-On Self Tests (POST) ---
DUMMY Test 1 ................. PASS
UART Loopback Test ........... PASS
POE UART Loopback Test ....... PASS
DRAM Test .................... PASS
Timer Test ................... PASS
Done All Pass.
------------------ DONE ---------------------

Loading Runtime Image File : SRW224G4P_SRW248G4P_image.bix

Runtime 1.0.1

Pass

root init done 

Set Transition mode ...

[get stackingMac done ret_val] = 1

Assigned Unit ID:[1]
stacking DB: unit = 0, module type = 0


Finish Set Transition mode ...

Enter Transition mode ...

Finish Transition mode ...

Enter Master mode ...

Load certificate files : Starting

Load certificate files : Finished

Finish Master mode ...

Performing startup provision ...

CLI enter main (PROVISION)

Press [P] to print out the detail provision message                                                     

..............................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Notify provision complete

CLI provision has been completed

Provision Complete ...

Finish Provision Complete ...

[get stackingMac done ret_val] = 1

XFER: End of config sync.



Please press <Enter> to start Menu session!

I've tried pressing Enter as instructed but it does nothing and I get no feedback on the screen.

Does anyone know why I cannot get a response to key presses and what I can do to fix this?

Thanks

[marce1000]

 - Check if this thread is helpful :

          https://community.cisco.com/t5/small-business-switches/how-to-reset-cisco-switch-srw224g4p/td-p/1364236

 M.

[Georg Pauwen]

Hello,

you could also try one of the Hyperterminal alternatives:

https://helpdeskgeek.com/free-tools-review/windows-7-8-10-hyperterminal/