Catalyst 1300 POE ERROR

[config]

Hello everyone,

I encountered an anomalous error on the Cisco C1300-24FP-4X switch. The issue is that, over time, the switch displays an error and disables PoE on all ports.

[16:48:34]20-Feb-2025 21:45:06 :%HAL_config_poe-I-POEFailDetected: POE ERROR: func HALP_config_poe_check_system, HALP_config_poe_check_system: we got system fail - family type [3]

[16:48:34] PSE [0] current status [2]; old status [1]

[16:48:34] PS

[16:48:34]

[16:48:34]20-Feb-2025 21:45:06 :%HAL_config_poe-C-poePowerHWFail: POE ERROR (MCU fault) was detected. PoE functionality is now disabled

It does not allow PoE to be re-enabled manually, and the only solution is to reboot the switch.

I have tried different firmware versions, but nothing changes. The current firmware version is v4.1.6.53.

How can I force PoE to be re-enabled on the ports without rebooting?

A detailed log file is attached.

[marce1000 · Accepted solution]

 - To me, it looks like a  hardware issue , I would advise to factory reset (save the configuration to an external repository first and restore afterwards). Also include a full power cycle ; if  that does not help ;contact Cisco 
             https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

  M.