Catalyst 3560V2-48PS Web Device Manager links doesn't work

[yogeo]

Hello,

I flashed my cisco catalyst 3560 switch using c3560-ipbasek9-tar.122-55.SE12.tar  through Device Management Web Interface. Even if it was successful, the links all over Device Management  Web interface doesn't work ( all sub-menus and top buttons do not open any content).

I checked if anything might be blocked (by chrome or firefox), allowed all popups but nothing changed. 

I assumed it was a version matter, and I flashed it with c3560-ipbasek9-tar.150-2.SE11.tar (through telnet) but the issue remains the same.

Both flashes were successfully completed and switch seams to work without any problem

Any ideas ?

Thanks

[Leo Laohoo]

Post the complete output to the command "dir".

[yogeo]

Leo Laohoo, thanks for your reply.

Here is the output:

#dir
Directory of flash:/

2 -rwx 842 Mar 1 1993 02:10:35 +02:00 express_setup.debug
528 -rwx 5 Jan 27 2020 00:03:25 +02:00 private-config.text
3 -rwx 7294 Jan 26 2020 19:51:04 +02:00 config.text.renamed
4 -rwx 676 Jan 26 2020 22:06:20 +02:00 vlan.dat.renamed
5 -rwx 6652 Jan 27 2020 00:03:25 +02:00 config.text
6 drwx 512 Mar 1 1993 02:24:27 +02:00 c3560-ipbasek9-mz.150-2.SE11
525 -rwx 7141 Jan 26 2020 15:00:34 +02:00 start-up-config
526 -rwx 7231 Mar 1 1993 03:43:05 +02:00 start-config
529 -rwx 616 Mar 1 1993 02:08:12 +02:00 vlan.dat
527 -rwx 1913 Jan 26 2020 19:51:06 +02:00 private-config.text.renamed
530 -rwx 2072 Jan 27 2020 00:03:25 +02:00 multiple-fs

[Leo Laohoo]

Looks good. Can you post the complete output to the command "dir flash:c3560-ipbasek9-mz.150-2.SE11/html".
Just post the first page of the output.

[yogeo]

#dir flash:c3560-ipbasek9-mz.150-2.SE11/html
Directory of flash:c3560-ipbasek9-mz.150-2.SE11/html/

11 -rwx 3500 Mar 1 1993 02:20:31 +02:00 ip.js
12 -rwx 39650 Mar 1 1993 02:20:31 +02:00 graph.js
13 -rwx 148862 Mar 1 1993 02:20:34 +02:00 smartports.js
14 -rwx 139989 Mar 1 1993 02:20:40 +02:00 dashboard.shtml
15 -rwx 577 Mar 1 1993 02:20:47 +02:00 title.js
16 drwx 1536 Mar 1 1993 02:20:47 +02:00 ja
49 -rwx 19448 Mar 1 1993 02:21:03 +02:00 graph_dash.js
50 -rwx 80532 Mar 1 1993 02:21:03 +02:00 portset.shtml
51 -rwx 2228 Mar 1 1993 02:21:07 +02:00 gaaggrement.html
52 -rwx 11084 Mar 1 1993 02:21:07 +02:00 xhome.htm
53 -rwx 12467 Mar 1 1993 02:21:07 +02:00 sitewide.js
54 -rwx 7331 Mar 1 1993 02:21:09 +02:00 sslhome.shtml
55 -rwx 5643 Mar 1 1993 02:21:09 +02:00 cna_upgrade.htm
56 drwx 2048 Mar 1 1993 02:21:09 +02:00 help2
79 -rwx 12811 Mar 1 1993 02:21:19 +02:00 setup_report.htm
80 -rwx 6642 Mar 1 1993 02:21:19 +02:00 telnet.shtml
81 -rwx 23737 Mar 1 1993 02:21:21 +02:00 toolbar.shtml
82 -rwx 4366 Mar 1 1993 02:21:21 +02:00 resettimer.htm
83 -rwx 62 Mar 1 1993 02:21:21 +02:00 more.txt
84 -rwx 519 Mar 1 1993 02:21:22 +02:00 nsback.htm
85 -rwx 6645 Mar 1 1993 02:21:22 +02:00 legend.htm
86 -rwx 56149 Mar 1 1993 02:21:22 +02:00 monitordata.shtml
87 -rwx 82491 Mar 1 1993 02:21:25 +02:00 smartports.shtml
88 -rwx 1018 Mar 1 1993 02:21:28 +02:00 redirect.htm
89 -rwx 6937 Mar 1 1993 02:21:28 +02:00 resettimer.shtml
90 drwx 2048 Mar 1 1993 02:21:29 +02:00 help
113 -rwx 8107 Mar 1 1993 02:21:41 +02:00 status.htm
114 -rwx 251 Mar 1 1993 02:21:42 +02:00 border.htm
115 -rwx 6825 Mar 1 1993 02:21:42 +02:00 express-setup.htm
116 -rwx 6383 Mar 1 1993 02:21:42 +02:00 toolbar.js
117 -rwx 950 Mar 1 1993 02:21:42 +02:00 frmwrkResource.htm
118 -rwx 4108 Mar 1 1993 02:21:42 +02:00 bottombanner.htm
119 -rwx 556 Mar 1 1993 02:21:43 +02:00 const.htm
120 -rwx 3063 Mar 1 1993 02:21:43 +02:00 googleanalytics.js
121 -rwx 8324 Mar 1 1993 02:21:43 +02:00 menu.shtml
122 -rwx 1654 Mar 1 1993 02:21:44 +02:00 menu.css
123 -rwx 846 Mar 1 1993 02:21:44 +02:00 reloadstatus.shtml
124 -rwx 369 Mar 1 1993 02:21:44 +02:00 printframe.htm
125 -rwx 1749 Mar 1 1993 02:21:44 +02:00 appsui.js
126 -rwx 93768 Mar 1 1993 02:21:44 +02:00 softwareupgrade-top.shtml
127 -rwx 41556 Mar 1 1993 02:21:49 +02:00 topbanner.htm
128 -rwx 48051 Mar 1 1993 02:21:51 +02:00 sorttable.js
129 -rwx 9867 Mar 1 1993 02:21:53 +02:00 menu.js
130 -rwx 37750 Mar 1 1993 02:21:53 +02:00 health.htm
131 -rwx 8715 Mar 1 1993 02:21:55 +02:00 portstats.js
132 -rwx 395 Mar 1 1993 02:21:56 +02:00 softwareupgradestatus.shtml
133 -rwx 2016 Mar 1 1993 02:21:56 +02:00 softwareupgrade.htm
134 -rwx 865 Mar 1 1993 02:21:56 +02:00 helpframework.js
135 -rwx 42576 Mar 1 1993 02:21:56 +02:00 discover.shtml
136 -rwx 9460 Mar 1 1993 02:21:58 +02:00 combo.js
137 -rwx 2379 Mar 1 1993 02:21:58 +02:00 archivestatus.shtml
138 -rwx 4829 Mar 1 1993 02:21:58 +02:00 converter.js
139 -rwx 140805 Mar 1 1993 02:22:00 +02:00 discover.js
140 -rwx 17300 Mar 1 1993 02:22:06 +02:00 preflight.js
141 drwx 2048 Mar 1 1993 02:22:07 +02:00 help3
164 -rwx 22059 Mar 1 1993 02:22:17 +02:00 stylesheet.css
165 -rwx 471 Mar 1 1993 02:22:18 +02:00 homepage.htm
166 -rwx 28354 Mar 1 1993 02:22:18 +02:00 ajax.js
167 -rwx 29 Mar 1 1993 02:22:19 +02:00 port.js
168 -rwx 71430 Mar 1 1993 02:22:20 +02:00 xsetup.js
169 -rwx 425 Mar 1 1993 02:22:23 +02:00 reloadstatus.htm
170 -rwx 1616 Mar 1 1993 02:22:23 +02:00 layers.js
171 drwx 1536 Mar 1 1993 02:22:23 +02:00 en
211 -rwx 13756 Mar 1 1993 02:22:39 +02:00 forms.js

212 drwx 22016 Mar 1 1993 02:22:39 +02:00 images
514 -rwx 515 Mar 1 1993 02:24:03 +02:00 back.htm
515 -rwx 107459 Mar 1 1993 02:24:04 +02:00 xsetup.shtml
516 -rwx 564 Mar 1 1993 02:24:11 +02:00 upgradestatus.shtml
517 -rwx 25710 Mar 1 1993 02:24:11 +02:00 framework.js
518 -rwx 6490 Mar 1 1993 02:24:14 +02:00 reset.htm
519 -rwx 41942 Mar 1 1993 02:24:14 +02:00 fpv.js
520 -rwx 7889 Mar 1 1993 02:24:18 +02:00 softwareupgrade-top.js
521 -rwx 47708 Mar 1 1993 02:24:20 +02:00 portruntime.shtml
522 -rwx 21923 Mar 1 1993 02:24:24 +02:00 topbannernofpv.shtml
523 -rwx 21606 Mar 1 1993 02:24:26 +02:00 portstatistics.shtml
524 -rwx 313 Mar 1 1993 02:24:27 +02:00 empty.htm

[Leo Laohoo]

Ok, all the HTML files are there so this means it could be a browser issue.
Try using IE, Firefox or Chrome.

[yogeo]

the same happens in ie, edge, firefox, chrome, opera

[rickgross2]

Any Resolution on this issue? I am running a WS-C3560E-12D with 15.0(2)SE11 (IPBASEK9) and had the same issue. I was able to access the individual web pages (xxx.xxx.xxx.xxx/smartports.shtml) but they were not usable. Updating my Java and using Internet Explorer resolved the issue. Not sure if it was a fluke or not, the oddest part is that I have other devices (2960's, 3560c's, WLC 5508, and a UCS 6248) that all work in all browsers when this one did not. 

[Leo Laohoo]

Try using a very old browser.  

[yogeo]

Nothing found I just used the ie version of windows 10, which seems to work fine.