01-05-2010 05:39 AM - edited 03-06-2019 09:09 AM
Hi guys,
I'm using a Cat 4507R-E with a sup engine IV which was at first purchased with a Cat 4506 and I'm using it in the new chasis, while loading I got the problem that there is an unknown backplane. So i dowloaded a new IOS and I got the same problem.
Bellow the looging of the boot with TFTP.
Any idea about the problem?
**********************************************************
* *
* Welcome to Rom Monitor for WS-X4515 System. *
* Copyright (c) 2003-2006 by Cisco Systems, Inc. *
* All rights reserved. *
* *
**********************************************************
Rom Monitor Program Version 12.2(31r)SG3
Supervisor: WS-X4515 Chassis: WS-C4507R-E
Hardware Revisions - Board: 2.14 CPLD: 32 Dagobah: 226
MAC Address : 00-1b-0c-e5-5c-bd
IP Address : 10.0.0.1
Netmask : 255.0.0.0
Gateway : 10.0.0.10
TftpServer : 10.0.0.10
Main Memory : 512 MBytes
***** The system will autoboot in 5 seconds *****
Type control-C to prevent autobooting.
. .
Established physical link 100MB Full Duplex
Network layer connectivity may take a few seconds
Autoboot cancelled......... please wait!!!
rommon 1 > [interrupt]
rommon 1 >boot tftp://10.0.0.10/cat4000-i5s-mz.122-25.EWA12.bin
Tftp Session details are ....
Filename : /cat4000-i5s-mz.122-25.EWA12.bin
IP Address : 10.0.0.1
Loading from TftpServer: 10.0.0.10
Received data packet # 24226
Loaded 12403328 bytes successfully.
Rommon reg: 0xE2004380
##########Unknown backplane 5
k2diags version 4.2.2_h
prod: WS-X4515 part: 73-9609-07 serial: JAE11430NY8
Power-on-self-test for Module 1: WS-X4515
Port/Test Status: (. = Pass, F = Fail, U = Untested)
Reset Reason: PowerUp
Port Traffic: L2 Serdes Loopback ...
0: . 1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: .
12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .
24: . 25: . 26: . 27: . 28: . 29: . 30: . 31: .
Port Traffic: L2 Asic Loopback ...
0: . 1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: .
12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .
24: . 25: . 26: . 27: . 28: . 29: . 30: . 31: .
Port Traffic: L3 Asic Loopback ...
0: . 1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: .
12: . 13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: .
24: . 25: . 26: . 27: . 28: . 29: . 30: . 31: .
Switch Subsystem Memory ...
1: . 2: . 3: . 4: . 5: . 6: . 7: . 8: . 9: . 10: . 11: . 12: .
13: . 14: . 15: . 16: . 17: . 18: . 19: . 20: . 21: . 22: . 23: . 24: .
25: . 26: . 27: . 28: . 29: . 30: . 31: . 32: . 33: . 34: . 35: . 36: .
37: . 38: . 39: . 40: . 41: . 42: . 43: . 44: . 45: . 46: . 47: . 48: .
49: . 50: . 51: . 52: . 53: . 54: . 55: .
Module 1 Passed
Exiting to ios...
Rommon reg: 0xE2000380
###################################
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I5S-M), Version 12.2(25)EWA12, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 15-Nov-07 18:21 by kellythw
Image text-base: 0x10000000, data-base: 0x114BC884
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Unsupported chassis type 65535, system can not boot
Rebooting in 10 seconds...
10 09 08 07 06 05 04 03 02 01
**********************************************************
* *
* Welcome to Rom Monitor for WS-X4515 System. *
* Copyright (c) 2003-2006 by Cisco Systems, Inc. *
* All rights reserved. *
* *
**********************************************************
Rom Monitor Program Version 12.2(31r)SG3
Supervisor: WS-X4515 Chassis: WS-C4507R-E
Hardware Revisions - Board: 2.14 CPLD: 32 Dagobah: 226
MAC Address : 00-1b-0c-e5-5c-bd
IP Address : 10.0.0.1
Netmask : 255.0.0.0
Gateway : 10.0.0.10
TftpServer : 10.0.0.10
Main Memory : 512 MBytes
***** The system will autoboot in 5 seconds *****
Type control-C to prevent autobooting.
. .
Established physical link 100MB Full Duplex
Network layer connectivity may take a few seconds
.
Autoboot cancelled......... please wait!!!
rommon 1 > [interrupt]
rommon 1 >
Front Panel Ethernet link went down
Solved! Go to Solution.
01-05-2010 06:13 AM
I had the same exact issue. I opened a TAC and they said the IOS you list is not supported with the E chassis. You will need to use 12.2(37)-SG or newer.
Please rate if this post helps.
Thanks,
Mike
01-05-2010 06:13 AM
I had the same exact issue. I opened a TAC and they said the IOS you list is not supported with the E chassis. You will need to use 12.2(37)-SG or newer.
Please rate if this post helps.
Thanks,
Mike
01-05-2010 06:17 AM
Saw this on CCO:
This can happen if you receive a new 4500 series supervisor (purchased or through RMA) and any E-Series chassis. If the version of IOS that came on the supervisor is less than 12.2(37)SG, the system will not boot and will give the error message above. This is stated on the product data sheet under the Software requirements section, but is very easy to miss.
Simply install IOS Version 12.2(37)SG or later on the supervisor and the unit will boot right up.
Hope this helps.. All the best
Raj
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