Catalyst 6509 Supervisor engine discrepancy.

[Computer-MOI]

Hi all,

We have a discrepancy issue with one of our Cisco orders, here are the details:

If the quotation of a Cisco dealer shows Catalyst 6509 switch with these two items in it:

1- Cat 6500 Supervisor 720 with 2 ports 10GbE and MSFC3 PFC3C, P/N: VS-S720-10G-3C, Quantity =1

2- Catalyst 6500 Supervisor 720 with 2 10GbE ports, P/N: VS-S720-10G, Quantity =1

And upon delivery that dealer delivered only one Supervisor engine, shouldn’t they be two for redunduncy?, that dealer claims it's Cisco standard quotation, is that true?, Is there a clarification on Cisco website to support that claim, because we have to clarify that discrepancy to the accounting department which is not technical.

Thanks in advance.

[Computer-MOI]

Bump.

[aacj231210]

the 6500 supervisor 720-10G has 2 version, one is VS-S720-10G-3C,the other is VS-S720-10G-3CXL,

if the version is defferent, you should not make the two supervisors redunduncy for SSO status

[Computer-MOI]

Thank you "aacj231210",

So if you were me and found those two items in the quotation, you would not ask for 2 supervisor engines, you will accept just one?

[Computer-MOI]

Bump.

[Computer-MOI]

Bump........

[Computer-MOI]

Where are Cisco pros !!!!

[zac.quinn · Accepted solution]

In my experience Cisco quotes include the part numbers for all the various sub-modules, memory etc that make up a device.  In the case of the Supervisor card VS-S720-10G-3C that you have requested the Cisco config tool gives the following part numbers as being part of that:

      Included: VS-F6K-MSFC3

      Catalyst 6500 Multilayer Switch Feature Card (MSFC) III 0.00 1   USD  0.00   21 Days 

      Included: VS-F6K-PFC3C

      Catalyst 6500 Sup 720-10G Policy Feature Card 3C 0.00 1   USD  0.00   21 Days 

      Included: VS-S720-10G

      Catalyst 6500 Supervisor 720 with 2 10GbE ports 0.00 1   USD  0.00   21 Days 

      Included: CF-ADAPTER-SP

      SP adapter with compact flash for SUP720 0.00 1   USD  0.00   21 Days 

      Included: MEM-C6K-CPTFL1GB

      Catalyst 6500 Compact Flash Memory 1GB 0.00 1   USD  0.00   21 Days 

      Included: BF-S720-64MB-RP

      Bootflash for SUP720-64MB-RP

As you can see the 2nd part number you referenced in your orignal post is one of the 'parts' of the VS-S720-10G-3C along with the daughter cards, memory cards etc.  I would expect it to have a zero cost against it on your quote.

If you want a second supervisor for redundancy then you need quantity 2 of the line item VS-S720-10G-3C.  The quote would then show qty 2 of all the sub-items

Hope this answers your query.

Zac

[Computer-MOI]

Thank you very much "Zac".

Case closed.