Cellular Moden Interface not Working

[YulianiStefano]

Hi, I have a 887VAGW with 3G, interface cellular 0 not respond, when i reset the moden this output come up's

 "% Cellular modem line 0/0/0 is in use status 0x90440."

Router#sh cellular 0 profile
Profile 1 = ACTIVE*
--------
PDP Type = IPv4
PDP address = 66.98.51.16
Access Point Name (APN) = internet-vpn.ideasclaro.com.do
Authentication = PAP
Username: claro
Password: claro
        Primary DNS address = 196.3.81.5
        Secondary DNS address = 200.88.127.23

 * - Default profile

Configured default profile for active SIM 0 is profile 1.

Router#

Please Help.

Regards.

[hpsg · Accepted solution]

I am also having same issue after router reboot I see profile become active and get an IP from APN but it doesn't assign IP to router interface. 

% Cellular modem line 0/0/0 is in use status 0x90440.

Do we have a resolution for it. 

[YulianiStefano]

Can you post the Cellular Interface Config and Dialer, in my case if was a configuration issue.

Regards

[priit]

Has anyone been able to solve this?

Have the same issue with EHWIC-3G-HSPA+7 on ISR1921.

*Mar 9 22:05:09.495: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0/0/0, changed state to up
%Remove Dialer Profile Configuration first
*Mar 9 22:05:17.563: %CELLWAN-2-MODEM_UP: Modem in HWIC slot 0/0 is now UP
% Cellular modem line 0/0/0 is in use status 0x80440.

*Mar 9 22:05:29.959: %CELLWAN-2-MODEM_RADIO: Cellular0/0/0 Modem radio has been turned on.

There is no mistake in the configuration file! If you for example do shut and no shut for the Dialer interface everything will work fine, but for some reason it won't come up by itself right after reloading. Seems like a bug with the firmware of the modem or IOS. I also upgraded the 3G modem to the latest firmware, but no help.

This is a workaround I created (event manager applet). You can modify it for your needs:

event manager applet EEM-Watchdog-Restart
description "Watches for router reload to reset the Cellular interface for it to function properly. Workaround for a bug."
event syslog occurs 1 pattern "%SYS-5-RESTART"maxrun 30
action 1.0 wait 20
action 2.0 cli command "enable"
action 3.0 cli command "clear int cellular0/0/0"