Cellular port is issue, particular commands are not working in Cisco C819G-U-K9

HCL Support · ‎06-05-2017

Cellular port is issue .Even particular commands are not working. Please find logs of the same and assist further..

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2017.06.05 13:41:13 =~=~=~=~=~=~=~=~=~=~=~=

User Access Verification

Username: tmbitd
Password:
TMB_ITD>en
Password:
TMB_ITD#
TMB_ITD#sh cell
TMB_ITD#sh cellular 0 all
TMB_ITD#
TMB_ITD#
TMB_ITD#sh cellular rad 0 rad
TMB_ITD#sh cellular 0 radio
TMB_ITD#
TMB_ITD#
TMB_ITD#

TMB_ITD#sh ip int brief

Interface IP-Address OK? Method Status Protocol

Cellular0 unassigned YES NVRAM down down

FastEthernet0 unassigned YES unset up down

FastEthernet1 unassigned YES unset up down

FastEthernet2 unassigned YES unset up down

FastEthernet3 unassigned YES unset up down

GigabitEthernet0 unassigned YES NVRAM administratively down down

Serial0 unassigned YES NVRAM administratively down down

Vlan1 10.45.25.17 YES NVRAM down down

TMB_ITD#sh ver
Cisco IOS Software, C800 Software (C800-UNIVERSALK9-M), Version 15.3(3)M3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Wed 28-May-14 07:24 by prod_rel_team

ROM: System Bootstrap, Version 15.1(4r)M, RELEASE SOFTWARE (fc1)

TMB_ITD uptime is 8 minutes
System returned to ROM by power-on
System image file is "flash:c800-universalk9-mz.SPA.153-3.M3.bin"
Last reload type: Normal Reload
Last reload reason: power-on

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco C819G-U-K9 (revision 3.0) with 492620K/31667K bytes of memory.
Processor board ID FGL184523FK
4 FastEthernet interfaces
1 Gigabit Ethernet interface
1 Serial(sync/async) interface
1 terminal line
1 Virtual Private Network (VPN) Module
1 Cellular interface
DRAM configuration is 32 bits wide
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash (Read/Write)

License Info:

License UDI:

-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 C819G-U-K9 FGL184523FK

License Information for 'c800'
License Level: advipservices Type: Permanent
Next reboot license Level: advipservices

Configuration register is 0x2102

TMB_ITD#
TMB_ITD#
TMB_ITD#sh diag
Slot 0:
C819G Mother board Port adapter, 7 ports
Port adapter is analyzed
Port adapter insertion time 00:07:58 ago

Hardware Crypto Engine Details:
The CHIP id is 0x20000
The SEC revision no is 0x1

EEPROM contents at hardware discovery:
Hardware Revision : 3.0
PCB Serial Number : FOC18336A79
Processor type : DD
Part Number : 73-13209-03
Board Revision : F0
Top Assy. Part Number : 800-34090-01
Fab Version : 03
Product (FRU) Number : C819G-U-K9
Version Identifier : V01
Chassis Serial Number : FGL184523FK
MAC Address block size : 32
Chassis MAC Address : 3462.88e0.d05e
CLEI Code : CMMFB00ARA
Deviation Number : 0
RMA Number : 0-0-0-0
RMA Test History : 00
RMA History : 00
Asset Identifier :
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 06 F3 41 03 00 C1 8B 46 4F 43 31 38 33
0x10: 33 36 41 37 39 09 DD 82 49 33 99 03 42 46 30 C0
0x20: 46 03 20 00 85 2A 01 02 03 CB 8A 43 38 31 39 47
0x30: 2D 55 2D 4B 39 89 56 30 31 20 C2 8B 46 47 4C 31
0x40: 38 34 35 32 33 46 4B 43 00 20 C3 06 34 62 88 E0
0x50: D0 5E C6 8A 43 4D 4D 46 42 30 30 41 52 41 88 00
0x60: 00 00 00 81 00 00 00 00 03 00 04 00 D9 03 40 C1
0x70: C2 CC 86 00 00 00 00 00 00 F3 00 30 40 A2 55 41
0x80: 00 14 42 00 00 F8 00 24 03 E8 1E 78 08 70 1F 40
0x90: 0C F8 1F A4 11 75 1F B8 15 E0 1F 80 1A 2C 1E DC
0xA0: 1E A5 1E AA 22 F6 1E C8 27 10 1E AA FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

TMB_ITD#
TMB_ITD#
TMB_ITD#sh cell
TMB_ITD#sh cellular 0 run int cell
TMB_ITD#sh run int cellular 0
Building configuration...

Current configuration : 276 bytes
!
interface Cellular0
description *** GPRS CONNECTIVITY ***
ip address negotiated
ip virtual-reassembly in
encapsulation ppp
load-interval 30
dialer in-band
dialer string hspa-R7
dialer string india-r7
dialer-group 1
no peer default ip address
crypto map cmap
end

TMB_ITD#
TMB_ITD#
TMB_ITD#ex

TMB_ITD con0 is now available

Press RETURN to get started.