07-19-2014 06:08 PM - edited 03-07-2019 08:07 PM
To the Community,
Back when I was rich, over several years I built my ultimate wired home network using a 1921 Router with PCs, printers, security cameras, home theater, online gaming for visiting grandchildren, wireless access, etc, etc.
Last Sunday a tremendous lightning strike split a huge 70-foot pine tree in our back yard from top to bottom. It took out the cable modem, ethernet cards in two of the PCs, both of the security cameras I've checked so far, four of the ports on an old RV082 I was using as a switch for a room not yet wired in-wall, blu-ray player, and worst of all, the 1921 router.
GE0/1 $WAN port is dead. No Connection with working cable modem, no Speed or Link LED lit.
GE0/0 $LAN port - direct connection to PC NIC appears normal. Speed LED indicates 1000, Link LED is not lit (I can't remember if it should be?).
I have normal access through GE0/0 to the GUI using Firefox and to CLI using Telnet, and through the USB Console port using Hyperterminal or Putty. The previous configuration was intact; there are no problems indicated using CLI. I reconfigured from scratch with no change. There is no visible damage inside the router; unfortunately the (replaceable) power supply seems fine; I assume the system board will have to be replaced.
Bottom line, now that I'm retired and poor, is there a way for an individual user without a service agreement to get this router repaired at reasonable cost?
P.S. - FWIW all of the network equipment was powered through 600VA minimum UPS units. This is disappointing and disturbing.
Thanks for any advice,
Dave
Solved! Go to Solution.
07-21-2014 10:11 AM
Hi Dave,
You can get Cisco equipment repaired using a 3rd party supplier (just type Cisco repair into google). Depending on the cost of the repair, it may be more cost efficient to purchase a new router.
Hope this helps.
07-21-2014 10:11 AM
Hi Dave,
You can get Cisco equipment repaired using a 3rd party supplier (just type Cisco repair into google). Depending on the cost of the repair, it may be more cost efficient to purchase a new router.
Hope this helps.
07-21-2014 08:56 PM
Hi Pete,
Thanks for your reply. Yes, I see several third-party repair sources, guess I'll request a few quotes and hope for the best. But you're right, I may be looking for a new router.
Dave
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