CISCO 1941 BAD Ram Location

[Fernan David]

Hi,

Would like seek help regarding my problem with Cisco 1941 Series Router. I encountered 4 defective router since last year with the same case. Here is the error.

Failed data equals address test
Bad RAM at location 0x80422910: wrote 0x80422910, read 0x00422910
%%ERROR: DDR memory test failed! Stop.

Appreciate your help.

[saif musa]

Hi,

Follow the link below as a guide to open the cover of your router, this link is appllicable for 1900 series routers..

http://www.cisco.com/c/en/us/td/docs/routers/access/1900/hardware/installation/guide/1900_HIG/Inst_Upgr_Int_Mods.pdf

1- Remove the RAM module and clean its contacts using a lint free cotton cloth

2- Reinsert the RAM module till it is flush in its slot

3- Reboot, and if the problem persists, then it does seem likely that the RAM is defective. try to swap it with other one if you have a spare

Let us know how it goes with you...

Regards

[Fernan David]

Hi,

I already tried opening all 4 routers but the funny thing is that they don't have a RAM. The RAM slot was empty thats why I kept searching what to clean cause I assume it only need cleaning.

[saif musa]

Thats sounds good, if you found the solution for your issue then please close the discussion by clicking on correct answer and rate the post.

Regards

[Fernan David]

I still haven't resolved it. What I'm saying is the router doesn't have a RAM on the RAM slot. But it say's bad RAM location.

[saif musa]

Go and buy one for each router, what you waiting for ??

[Fernan David]

Any resolution aside from that? Routers were working before even though they don't have RAM. So I guess buying them RAM won't fix it.

[hamza.thamer]

Hi david,

i have the same problem on my cisco 1941, any solution please ?,

Thanks

Hamza