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Cisco 2911 - %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

theitmedic
Level 1
Level 1

We have a Cisco 2911 router. We installed a EHWIC-4ESG module and configured the router based on configuration below.

ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)

System image file is "flash0:c2900-universalk9-mz.SPA.151-4.M1.bin"

Cisco CISCO2911/K9 (revision 1.0) with 483328K/40960K bytes of memory.

7 Gigabit Ethernet interfaces

1 terminal line

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

255744K bytes of ATA System CompactFlash 0 (Read/Write)

interface GigabitEthernet0/0/0

description Inside GigabitEthernet0/0/0

switchport access vlan 11

no ip address

no cdp enable

!

interface Vlan11

ip address 192.168.11.1 255.255.255.252

no ip redirects

no ip unreachables

no ip proxy-arp

ip flow ingress

ip nat inside

ip virtual-reassembly in

no mop enabled

We enabled the interface and VLAN 11. The interface/VLAN is working properly but we are getting the following log messages. Any idea what the problem might be?

2012-05-02 14:06:29          Local7.Error          192.168.0.1          1846: 001580: May  2 14:03:30.630 EDT: %LINK-3-UPDOWN: Interface Vlan11, changed state to up

2012-05-02 14:06:30          Local7.Notice          192.168.0.1          1847: 001581: May  2 14:03:31.078 EDT: %SYS-5-CONFIG_I: Configured from console by support on vty0 (192.168.0.100)

2012-05-02 14:39:20          Local7.Error          192.168.0.1          1848: 001614: May  2 14:37:21.970 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:39:20          Local7.Error          192.168.0.1          1849: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

2012-05-02 14:39:20          Local7.Critical          192.168.0.1          1850: 001615: May  2 14:37:21.974 EDT: %SYS-2-MALLOCFAIL: Memory allocation of 16540 bytes failed from 0x23840BB0, alignment 0

2012-05-02 14:39:20          Local7.Critical          192.168.0.1          1851: Pool: Processor  Free: 270241148  Cause: Interrupt level allocation

2012-05-02 14:39:20          Local7.Critical          192.168.0.1          1852: Alternate Pool: None  Free: 0  Cause: Interrupt level allocation

2012-05-02 14:39:20          Local7.Critical          192.168.0.1          1853:  -Process= "<interrupt level>", ipl= 1

2012-05-02 14:39:20          Local7.Critical          192.168.0.1          1854: -Traceback= 2381A4B4z 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z

2012-05-02 14:39:20          Local7.Error          192.168.0.1          1855: 001616: May  2 14:37:21.978 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:39:20          Local7.Error          192.168.0.1          1856: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

2012-05-02 14:39:20          Local7.Error          192.168.0.1          1857: 001617: May  2 14:37:22.006 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:39:20          Local7.Error          192.168.0.1          1858: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

2012-05-02 14:39:21          Local7.Error          192.168.0.1          1859: 001618: May  2 14:37:22.010 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:39:21          Local7.Error          192.168.0.1          1860: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

2012-05-02 14:59:50          Local7.Error          192.168.0.1          1861: 001634: May  2 14:57:51.570 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:59:50          Local7.Error          192.168.0.1          1862: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

2012-05-02 14:59:50          Local7.Critical          192.168.0.1          1863: 001635: May  2 14:57:51.574 EDT: %SYS-2-MALLOCFAIL: Memory allocation of 16540 bytes failed from 0x23840BB0, alignment 0

2012-05-02 14:59:50          Local7.Critical          192.168.0.1          1864: Pool: Processor  Free: 270326656  Cause: Interrupt level allocation

2012-05-02 14:59:50          Local7.Critical          192.168.0.1          1865: Alternate Pool: None  Free: 0  Cause: Interrupt level allocation

2012-05-02 14:59:50          Local7.Critical          192.168.0.1          1866:  -Process= "<interrupt level>", ipl= 1

2012-05-02 14:59:50          Local7.Critical          192.168.0.1          1867: -Traceback= 2381A4B4z 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z

2012-05-02 14:59:51          Local7.Error          192.168.0.1          1868: 001636: May  2 14:57:51.578 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:59:51          Local7.Error          192.168.0.1          1869: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

2012-05-02 14:59:51          Local7.Error          192.168.0.1          1870: 001637: May  2 14:57:51.622 EDT: %SYS-3-INVMEMINT: Invalid memory action (malloc) at interrupt level

2012-05-02 14:59:51          Local7.Error          192.168.0.1          1871: -Traceback= 23839E58z 237FA000z 2387A46Cz 23879BF4z 25D1412Cz 25D089C4z 25D08C98z 25D08D98z 25D08E30z 25D0BD18z 25D0BD5Cz 22847754z 2285FA70z 21187A40z 21189698z 2118A7C0z

4 Replies 4

Reza Sharifi
Hall of Fame
Hall of Fame

This error usually means memory issue.  If you take out the EHWIC-4ESG module from the router does the problem go away? if yes, try a different slot if that does not help then replace the module.

HTH

We took out the EHWIC-4ESG module from the router and the problem went away. We also tried a different slot and replaced the module. The problem still exists.

GWM

GWM

It is possible that there is a hardware problem or that there is a software problem. If the problem goes away when you remove the EHWIC that helps to narrow down the problem. If you have replaced the module and still have the problem on a different hardware then it would seem to point toward a software problem. The easy solution might be to try a different version of code.

If the router is under a maintenance contract it might also be good to open a case with Cisco TAC.

HTH

Rick

HTH

Rick

rodrigocolen
Level 1
Level 1

Heloo theitmedic,

I got the same problem.

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