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cisco 2921 auto reboot

Dave999100
Level 1
Level 1

Hi all! 

I want configure NAT on my interfaces.

When i execute command ip nat inside on  interface GigabitEthernet0/0 my router automatically reboot

(config)#interface GigabitEthernet0/0

(config-if)#ip nat inside

 

Interface info:

GigabitEthernet0/0 is up, line protocol is up 
  Hardware is CN Gigabit Ethernet, address is <mac>
  Description: eth0
  Internet address is <IP>
  MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec, 
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full Duplex, 100Mbps, media type is RJ45
  output flow-control is unsupported, input flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input 00:00:00, output 00:00:00, output hang never
  Last clearing of "show interface" counters never
  Input queue: 1/75/2/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 301000 bits/sec, 300 packets/sec
  5 minute output rate 288000 bits/sec, 298 packets/sec
     6997579 packets input, 1243498761 bytes, 0 no buffer
     Received 356633 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 1 throttles 
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 4505 multicast, 0 pause input
     6871471 packets output, 1217202137 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     3076 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out 

 

I dont understand why router is rebooting . Maybe in my configuration something  wrong 

 

1 Accepted Solution

Accepted Solutions

Yup.  Software-caused crash.  You can open a TAC Case and get TAC to decipher what is causing the crash or you can just upgrade the IOS to another "M" train.

View solution in original post

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame
I dont understand why router is rebooting . Maybe in my configuration something  wrong 

It means you've triggered a bug.  

 

Check your IOS.  If the router is running a "T" train, then consider upgrading to a more stable "M" train.

Hi, thanks for your response 

I have more stable version : 

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9_NPE-M), Version 15.3(3)M

In my situation only IOS upgrade can helps me?

In my situation only IOS upgrade can helps me?

Yes.  Another thing, can you post the output to the following commands: 

 

1.  sh version; and 

2.  dir

sh version and dir output in attachment 

I see new files named in time when router is reboot crashinfo_20150203-092941-Russia.

Errors in file crashinfo_20150203-092941-Russia :

 

 

--------------------------------------------------------------------
   Possible software fault.
   Please collect crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 0x30D39C04z 0x30D38AA0z 0x30D1DD48z 0x30D1E2B4z 0x30D1F1D4z 0x3320A150z 0x3301A1C8z 0x3301AC44z 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 
$0 : 00000000 00000000, AT : 00000000 3ADE0000, v0 : 00000000 37D40000, v1 : 00000000 00000000
a0 : 00000000 22169510, a1 : 00000000 00000000, a2 : 00000000 00000000, a3 : 00000000 00000C28
t0 : 00000000 30D5C9A8, t1 : 00000000 50009FE1, t2 : 00000000 30D5C9A8, t3 : FFFFFFFF FFFF00FF
t4 : 00000000 30D5C9A8, t5 : 63657373 2072756E, t6 : 6E696E67 206C6F77, t7 : 2C20302F 31323030
s0 : 00000000 00000000, s1 : 00000000 00000000, s2 : 00000000 39A80000, s3 : 00000000 39E90000
s4 : 00000000 39E90000, s5 : 00000000 39A80000, s6 : 00000000 3DD0FB10, s7 : 00000000 39E90000
t8 : 00000000 00000000, t9 : 00000000 30D55998, k0 : 00000000 504080E1, k1 : FFFFFFFF FFFFFFFE
gp : 00000000 3ADE3480, sp : 00000000 3DD0E248, s8 : 00000000 3DD0FB10, ra : 00000000 30D439A0
EPC  : 30D44B04, ErrorEPC : 80412BC4, SREG     : 50009FE3
MDLO : 00000000, MDHI     : 00000001, BadVaddr : 00000000
CacheErr_Icache : 0x007F7F00 - 00007F98, CacheErr_Dcache : 0x00000000 - 00002930
TagLo_Icache : 0x00000000 - 30D59E03, DataLo_Icache : 0x0128502A - 11400003
DataHi_Icache: 0x00000000 - 00000001
TagLo_Dcache : 0x00000000 - 22169503, TagHi_Dcache : 0x00000004 - 1ADDB601
DataLo_Dcache: 0x0D314D78 - 00000000, DataHi_Dcache : 0x00000000 - 000000C0
TEXT_START : 0x3000B868
DATA_START : 0x36430F00
Cause 00000024 (Code 0x9): Breakpoint exception


 09:29:41 Russia Tue Feb 3 2015: Breakpoint exception, CPU signal 23, PC = 0x30D44B04


          

--------------------------------------------------------------------
   Possible software fault.
   Please collect crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 0x30D39C04z 0x30D38AA0z 0x30D1DD48z 0x30D1E2B4z 0x30D1F1D4z 0x3320A150z 0x3301A1C8z 0x3301AC44z 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 
$0 : 00000000 00000000, AT : 00000000 3ADE0000, v0 : 00000000 37D40000, v1 : 00000000 00000000
a0 : 00000000 22169510, a1 : 00000000 00000000, a2 : 00000000 00000000, a3 : 00000000 00000C28
t0 : 00000000 30D5C9A8, t1 : 00000000 50009FE1, t2 : 00000000 30D5C9A8, t3 : FFFFFFFF FFFF00FF
t4 : 00000000 30D5C9A8, t5 : 63657373 2072756E, t6 : 6E696E67 206C6F77, t7 : 2C20302F 31323030
s0 : 00000000 00000000, s1 : 00000000 00000000, s2 : 00000000 39A80000, s3 : 00000000 39E90000
s4 : 00000000 39E90000, s5 : 00000000 39A80000, s6 : 00000000 3DD0FB10, s7 : 00000000 39E90000
t8 : 00000000 00000000, t9 : 00000000 30D55998, k0 : 00000000 504080E1, k1 : FFFFFFFF FFFFFFFE
gp : 00000000 3ADE3480, sp : 00000000 3DD0E248, s8 : 00000000 3DD0FB10, ra : 00000000 30D439A0
EPC  : 30D44B04, ErrorEPC : 80412BC4, SREG     : 50009FE3
MDLO : 00000000, MDHI     : 00000001, BadVaddr : 00000000
CacheErr_Icache : 0x007F7F00 - 00007F98, CacheErr_Dcache : 0x00000000 - 00002930
TagLo_Icache : 0x00000000 - 30D59E03, DataLo_Icache : 0x0128502A - 11400003
DataHi_Icache: 0x00000000 - 00000001
TagLo_Dcache : 0x00000000 - 22169503, TagHi_Dcache : 0x00000004 - 1ADDB601
DataLo_Dcache: 0x0D314D78 - 00000000, DataHi_Dcache : 0x00000000 - 000000C0
TEXT_START : 0x3000B868
DATA_START : 0x36430F00
Cause 00000024 (Code 0x9): Breakpoint exception

Writing crashinfo to flash:crashinfo_20150203-092941-Russia

 09:29:41 Russia Tue Feb 3 2015: Breakpoint exception, CPU signal 23, PC = 0x30D44B04

 

--------------------------------------------------------------------
   Possible software fault.
   Please collect crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 0x30D39C04z 0x30D38AA0z 0x30D1DD48z 0x30D1E2B4z 0x30D1F1D4z 0x3320A150z 0x3301A1C8z 0x3301AC44z 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 
$0 : 00000000 00000000, AT : 00000000 3ADE0000, v0 : 00000000 37D40000, v1 : 00000000 00000000
a0 : 00000000 22169510, a1 : 00000000 00000000, a2 : 00000000 00000000, a3 : 00000000 00000C28
t0 : 00000000 30D5C9A8, t1 : 00000000 50009FE1, t2 : 00000000 30D5C9A8, t3 : FFFFFFFF FFFF00FF
t4 : 00000000 30D5C9A8, t5 : 63657373 2072756E, t6 : 6E696E67 206C6F77, t7 : 2C20302F 31323030
s0 : 00000000 00000000, s1 : 00000000 00000000, s2 : 00000000 39A80000, s3 : 00000000 39E90000
s4 : 00000000 39E90000, s5 : 00000000 39A80000, s6 : 00000000 3DD0FB10, s7 : 00000000 39E90000
t8 : 00000000 00000000, t9 : 00000000 30D55998, k0 : 00000000 504080E1, k1 : FFFFFFFF FFFFFFFE
gp : 00000000 3ADE3480, sp : 00000000 3DD0E248, s8 : 00000000 3DD0FB10, ra : 00000000 30D439A0
EPC  : 30D44B04, ErrorEPC : 80412BC4, SREG     : 50009FE3
MDLO : 00000000, MDHI     : 00000001, BadVaddr : 00000000
CacheErr_Icache : 0x007F7F00 - 00007F98, CacheErr_Dcache : 0x00000000 - 00002930
TagLo_Icache : 0x00000000 - 30D59E03, DataLo_Icache : 0x0128502A - 11400003
DataHi_Icache: 0x00000000 - 00000001
          
TagLo_Dcache : 0x00000000 - 22169503, TagHi_Dcache : 0x00000004 - 1ADDB601
DataLo_Dcache: 0x0D314D78 - 00000000, DataHi_Dcache : 0x00000000 - 000000C0
TEXT_START : 0x3000B868
DATA_START : 0x36430F00
Cause 00000024 (Code 0x9): Breakpoint exception

-Traceback= 0x30D39C04z 0x30D38AA0z 0x30D1DD48z 0x30D1E2B4z 0x30D1F1D4z 0x3320A150z 0x3301A1C8z 0x3301AC44z 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 0x3301AC3Cz 


 09:29:41 Russia Tue Feb 3 2015: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0x33208494

 

--------------------------------------------------------------------
   Possible software fault.
   Please collect crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback= 0x331FD594z 0x33206090z 0x332093C8z 0x30D1ED7Cz 0x30D38650z 0x30D3CCFCz 0x30D50C48z 
$0 : 00000000 00000000, AT : 00000000 00000024, v0 : 00000000 00000007, v1 : 00000000 00000000
a0 : 00000000 00000004, a1 : 00000000 210956A8, a2 : 00000000 21095698, a3 : 00000000 00000000
t0 : 00000000 00000020, t1 : 00000000 00000038, t2 : 00000000 00000000, t3 : 00000000 30D5C9E0
t4 : 00000000 30D5C9A8, t5 : 00000000 3DD0FB10, t6 : 00000000 00000000, t7 : 00000000 30D439A0
s0 : 00000000 0B0D0B0D, s1 : 00000000 210956C4, s2 : 00000000 00000007, s3 : 00000000 244A974C
s4 : 00000000 210956C4, s5 : 00000000 3ADE0000, s6 : 00000000 00000000, s7 : 00000000 39E90000
t8 : 00000000 39A8A1D0, t9 : 00000000 31924754, k0 : 00000000 3B3BE398, k1 : 00000000 00000000
gp : 00000000 3ADE3480, sp : 00000000 39A8A238, s8 : 00000000 3DD0FB10, ra : 00000000 3320847C
EPC  : 33208494, ErrorEPC : 80412BC4, SREG     : 500080E3
MDLO : 00000000, MDHI     : 00000003, BadVaddr : 0B0D0B0D
CacheErr_Icache : 0x007F7F00 - 00007F98, CacheErr_Dcache : 0x00000000 - 00002330
TagLo_Icache : 0x00000000 - 331D3E03, DataLo_Icache : 0x3C02FC00 - 8E040000
DataHi_Icache: 0x00000000 - 00000000
TagLo_Dcache : 0x00000000 - 22111D03, TagHi_Dcache : 0x00000004 - 1ADDB601
DataLo_Dcache: 0x00000004 - 00000000, DataHi_Dcache : 0x00000000 - 00000010
TEXT_START : 0x3000B868
DATA_START : 0x36430F00
Cause 00000410 (Code 0x4): Address Error (load or instruction fetch) exception

 

 

Yup.  Software-caused crash.  You can open a TAC Case and get TAC to decipher what is causing the crash or you can just upgrade the IOS to another "M" train.

OK i try upgrade my IOS. Thanks for your help!