Hi,
I just opened a new box of 2960-X series switch. The switch is behaving abnormally . It is rebooting
I took the output of the error. It will be really helpful for me if you guys ever faced this issue.
Another issue I am not able to console into it using the secure CRT. putty is working but suddenly the connectivity loss is there.
It will reconnect again if I reopen the putty. I am having 8 new boxes of the same device.
Below is the output error.
"POST: Failed PortPhyLoopback Packet Test asic_index 0 port_hardware_index 2
POST: PortASIC Port Loopback Tests : End, Status Failed
Error: ASIC/PHY POST failed. Cannot continue.
%Software-forced reload
11:53:22 UTC Tue Feb 18 2014: Unexpected exception to CPUvector 2000, PC = 2711130
-Traceback= 0x2711130z 0x27110C8z 0x1F8E3B8z 0x1B1C194z 0x1B1C364z 0x1B1C4BCz 0x43FE48z 0x4400B8z 0x27126B8z 0x270C8F8z
Writing crashinfo to flash:/crashinfo_ext/crashinfo_ext_1
11:53:26 UTC Tue Feb 18 2014: Unexpected exception to CPUvector 2000, PC = 1B668D8
-Traceback= 0x1B668D8z 0x270C8F8z 0x27126B8z 0x270C8F8z
=== Flushing messages (11:53:26 UTC Tue Feb 18 2014) ===
Buffered messages:
Queued messages:
Feb 18 11:53:26.715: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
*Mar 1 00:00:23.502: Read env variable - LICENSE_BOOT_LEVEL =
Mar 30 01:27:38.146: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2960x_lanbase Next reboot level = lanbase and License = lanbase
Feb 18 11:52:26.275: in Switch 0. Cannot read pid from Flexstack module
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.0(2)EX4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 14-Nov-13 11:33 by prod_rel_team
Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x02023A78 SRR1 = 0x00029200 SRR2 = 0x02711130 SRR3 = 0x00029200
ESR = 0x00000000 DEAR = 0x5422DA0D TSR = 0x84000000 DBSR = 0x01000000
CPU Register Context:
Vector = 0x00002000 PC = 0x02711130 MSR = 0x00029200 CR = 0x39000093
LR = 0x027110C8 CTR = 0x00418538 XER = 0xC0000029
R0 = 0x027110C8 R1 = 0x050ED428 R2 = 0x00000000 R3 = 0x03569470
R4 = 0x00000000 R5 = 0x00000000 R6 = 0x00000000 R7 = 0x00000025
R8 = 0x00000000 R9 = 0x038A0000 R10 = 0x050ED66C R11 = 0x00000000
R12 = 0x39000099 R13 = 0x1F182838 R14 = 0x00440058 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
R24 = 0x00000000 R25 = 0x00000000 R26 = 0x00000001 R27 = 0x00000002
R28 = 0x037FEA74 R29 = 0x00000000 R30 = 0x050ED458 R31 = 0x00000000
Stack trace:
PC = 0x02711130, SP = 0x050ED428
Frame 00: SP = 0x050ED438 PC = 0x027110C8
Frame 01: SP = 0x050ED450 PC = 0x021A8430
Frame 02: SP = 0x050ED4B0 PC = 0x01F8E3B8
Frame 03: SP = 0x050ED4C0 PC = 0x01B1C194
Frame 04: SP = 0x050ED4E0 PC = 0x01B1C364
Frame 05: SP = 0x050ED4F8 PC = 0x01B1C4BC
Frame 06: SP = 0x050ED528 PC = 0x0043FE48
Frame 07: SP = 0x050ED630 PC = 0x004400B8
Frame 08: SP = 0x050ED638 PC = 0x027126B8
Frame 09: SP = 0x00000000 PC = 0x0270C8F8
Switch uptime is 1 minute, 28 seconds
cisco WS-C2960X-48FPD-L (APM86XXX) processor (revision A0) with 524288K bytes of memory.
Processor board ID FCW1749A683
CPU rev: B
Image passed digital signature verification
Board rev: 5
Testing DataBus...
Testing AddressBus...
Testing Memory from 0x00000000 to 0x1fffffff..."
