cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2580
Views
0
Helpful
9
Replies
Highlighted

Cisco 2960x access via web browser not working

Hi, I have updated the software of my switch using c2960x-universalk9-tar.152-4.E8.tar via web browser, now I'm unable to access the switch from the browser again, the switch still working and I can connect it to my computer and access it via Putty serial.

when I'm trying to access it via the browser using the static IP it show the username and password request, I entered them and it takes me to "the attached photo".

Any suggestion would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Hall of Fame Community Legend

Post the complete output to the command "dir" and "sh version".

View solution in original post

9 REPLIES 9
Highlighted
VIP Mentor

Hi
on the attached photo what happens when you select web console ?
is the HTML file installed in flash , can you post dir flash:

http and https are still enabled yes
Highlighted

Hi Mark,

 

apologise for the late reply, when I select web console it show  " 404 Not Found "

Highlighted

cisco2960#dir
Directory of flash:/

2 -rwx 24359936 Jan 1 1970 00:15:44 +00:00 c2960x-universalk9-mz.152-4.E8.bin
3 -rwx 2152 Sep 7 2019 02:22:48 +00:00 config.text
4 -rwx 1917 Sep 7 2019 02:22:48 +00:00 private-config.text
5 -rwx 3096 Sep 7 2019 02:22:48 +00:00 multiple-fs

122185728 bytes total (97618432 bytes free)
cisco2960#dir flash:
Directory of flash:/

2 -rwx 24359936 Jan 1 1970 00:15:44 +00:00 c2960x-universalk9-mz.152-4.E8.bin
3 -rwx 2152 Sep 7 2019 02:22:48 +00:00 config.text
4 -rwx 1917 Sep 7 2019 02:22:48 +00:00 private-config.text
5 -rwx 3096 Sep 7 2019 02:22:48 +00:00 multiple-fs

122185728 bytes total (97618432 bytes free)
cisco2960#
Highlighted
Hall of Fame Community Legend

Post the complete output to the command "dir" and "sh version".

View solution in original post

Highlighted

Hi Leo,

see below please:

 

cisco2960#dir
Directory of flash:/
    2  -rwx    24359936   Jan 1 1970 00:15:44 +00:00  c2960x-universalk9-mz.152-4.E8.bin
    3  -rwx        2152   Sep 7 2019 02:22:48 +00:00  config.text
    4  -rwx        1917   Sep 7 2019 02:22:48 +00:00  private-config.text
    5  -rwx        3096   Sep 7 2019 02:22:48 +00:00  multiple-fs
122185728 bytes total (97618432 bytes free)
cisco2960#dir flash:
Directory of flash:/
    2  -rwx    24359936   Jan 1 1970 00:15:44 +00:00  c2960x-universalk9-mz.152-4.E8.bin
    3  -rwx        2152   Sep 7 2019 02:22:48 +00:00  config.text
    4  -rwx        1917   Sep 7 2019 02:22:48 +00:00  private-config.text
    5  -rwx        3096   Sep 7 2019 02:22:48 +00:00  multiple-fs
122185728 bytes total (97618432 bytes free)
cisco2960#

 

 

Highlighted
Hall of Fame Community Legend

Just as we suspect, the HTML folder is missing. This is the reason why.
Highlighted

Hi Leo,

I'm not an expert, could you please guide me how to add it.

TIA

Highlighted
Hall of Fame Community Legend

Download the IOS with a TAR extension.
Use the command "archive download-sw" to unpack the IOS into the switch.
Otherwise, read the Release notes because it will provide all the details about how to upgrade the switch firmware correctly.
Highlighted

Hello, could you specify more about the theme of the "archive download-sw" command, I searched the internet and found no results. thanks

Content for Community-Ad