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Cisco 3550 boot problem. switch boot but no prompt

tititech2010
Level 1
Level 1

I don't know what is going on with my switch. I can't access the any kind of prompt after reboot. This switch will reboot normaly until it reaches the *Mar  1 00:00:49.863: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

and then nothing - it doesn't continue. I can't even access the rommon or boot mode.

I appreciate your help

here what I seeing on the screen

Loading "flash:c3550-ipservicesk9-mz.122-44.SE6/c3550-ipservicesk9-mz.122-44.SE6.bin"...#################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:c3550-ipservicesk9-mz.122-44.SE6/c3550-ipservicesk9-mz.122-44.SE6.bin" uncompressed and installed, entry point: 0x3000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, C3550 Software (C3550-IPSERVICESK9-M), Version 12.2(44)SE6, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 09-Mar-09 20:28 by gereddy
Image text-base: 0x00003000, data-base: 0x012A99FC


Initializing flashfs...
flashfs[1]: 318 files, 6 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 15998976
flashfs[1]: Bytes used: 11494400
flashfs[1]: Bytes available: 4504576
flashfs[1]: flashfs fsck took 16 seconds.
flashfs[1]: Initialization complete.
...done Initializing flashfs.
POST: CPU Buffer Tests : Begin
POST: CPU Buffer Tests : End, Status Passed
POST: CPU Interface Tests : Begin
POST: CPU Interface Tests : End, Status Passed
POST: Switch Core Tests : Begin
POST: Switch Core Tests : End, Status Passed
POST: CPU Interface 2nd Stage Tests : Begin
POST: CPU Interface 2nd Stage Tests : End, Status Passed
POST: CAM Subsystem Tests : Begin
POST: CAM Subsystem Tests : End, Status Passed
POST: Ethernet Controller Tests : Begin
POST: Ethernet Controller Tests : End, Status Passed
POST: ILP Controller Tests : Begin
POST: ILP Controller Tests : End, Status Passed
POST: Loopback Tests : Begin
POST: Loopback Tests : End, Status Passed


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to
export@cisco.com. WS-C3550-24-PWR (PowerPC) processor (revision D0) with 65526K/8192K bytes of memory.
Processor board ID CAT0746Z119
Last reset from warm-reset
Running Layer2/3 Switching Image

If

Cisco

Ethernet-controller 1 has 12 Fast Ethernet/IEEE 802.3 interfaces

Ethernet-controller 2 has 12 Fast Ethernet/IEEE 802.3 interfaces

Ethernet-controller 3 has 1 Gigabit Ethernet/IEEE 802.3 interface

Ethernet-controller 4 has 1 Gigabit Ethernet/IEEE 802.3 interface

24 FastEthernet interfaces
2 Gigabit Ethernet interfaces

The password-recovery mechanism is disabled.
384K bytes of flash-simulated NVRAM.
Base ethernet MAC Address: 00:0E:83:1D:CE:80
Motherboard assembly number: 73-8100-07
Power supply part number: 341-0029-02
Motherboard serial number: CAT07460GC6
Power supply serial number: DTH074123AA
Model revision number: D0
Motherboard revision number: A0
Model number: WS-C3550-24PWR-SMI
System serial number: CAT0746Z119
*Mar  1 00:00:45.771: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Mar  1 00:00:47.831: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Mar  1 00:00:48.799: %SYS-5-CONFIG_I: Configured from memory by console
*Mar  1 00:00:49.651: %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback0, changed state to up
*Mar  1 00:00:49.847: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3550 Software (C3550-IPSERVICESK9-M), Version 12.2(44)SE6, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Mon 09-Mar-09 20:28 by gereddy
*Mar  1 00:00:49.863: %SSH-5-ENABLED: SSH 1.99 has been enabled
*Mar  1 00:00:49.863: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Mar  1 00:00:49.863: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

3 Replies 3

tititech2010
Level 1
Level 1

Thanks God, I am back in business. The problem is solved.

A bad connection between the Mode button on the swith front plate and the mini-board was the reason I could not even get into the recovery mode. I don't exactly why it could not boot. But as long as I can get it back to work I am ok. I have a backup of my config.

Now I need to make sure the password-recovery service is enable.

here what I did

- Physically opened the switch,

-  Hold the mode button  (directly on the mini board) and reboot the unit ā€“ Release it when the light on top 1x went off

- Accept the message to reset to factory default

- type boot and voila problem fixed.

Now I know why I couldn't get the prompt after reboot my switch. Stupid mistake. I put the command NO EXEC under line cons 0.

I tested it on my home lab on switches and routers and got the same result. The solution is to use the recovery password trick for switch and router.

line cons 0

no exec

it means PROHIBITED ACCESS to console. So no prompt. Try it at home. It is fun.

hobbe
Level 7
Level 7

Hi

Good for you you solved your own question !

Good on you!

I did not know that you could shut down the local port like that.

always good to know, might come in handy some day.

Thanx for the tip !

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