Cisco 3560 rebooting

[karthikeyan gopinathan]

Hi

recently a Cisco 3560E switch went down due to a power surge. the switch is getting power but i am only seeing the below message continously. it is keep on rebooting. i try to reset to factory settings/ safe boot nothing worked. is there any way i can bring the switch up or it is hardware failure

Using driver version 1 for media type 2
Base ethernet MAC Address: 00:23:33:af:1b:00
Xmodem file system is available.
The password-recovery mechanism is enabled.

Using driver version 1 for media type 2
Base ethernet MAC Address: 00:23:33:af:1b:00
Xmodem file system is available.
The password-recovery mechanism is enabled.

[Reza Sharifi]

Hi,

Try this link and see if you can load a new IOS to your switch.

http://www.cisco.com/en/US/products/hw/switches/ps628/products_tech_note09186a0080169696.shtml

HTH

[karthikeyan gopinathan]

I already tried it didn’t work

[Leo Laohoo]

3560E, right?  Power down.  Remove power cable.  Remove the power supply and insert firmly.  Try again.

If it doesn't help, RMA the appliance.

[karthikeyan gopinathan]

Didn’t work

[Leo Laohoo]

Didn’t work

Contact Cisco TAC and RMA the appliance.  The power spike may have burnt a few components.