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Cisco 3750E License changed revoked after IOS Upgrade

Srijit Banerjee
Level 1
Level 1

Hi,

I had a Cisco 3750E Switch with IP Services Permanent License. I had a version 12 (12.2(55)SE8) in it. We changed it to version 12.2(55)SE11 now. But after version change there is no IP Service License shown.

IP Base is activated as permanent instead of IP Services.

After Upgrade:

Switch#sh license
Index 1 Feature: advipservices
Period left: 0 minute 0 second
Index 2 Feature: ipservices
Period left: 8 weeks 4 days
License Type: Evaluation
License State: Active, Not in Use, EULA not accepted
License Priority: None
License Count: Non-Counted

Index 3 Feature: ipbase
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Priority: Medium
License Count: Non-Counted

Switch#show license udi
Device# PID SN UDI
-----------------------------------------------------------------------------
*1 WS-C3750E-24PD-S FDO1216V094 WS-C3750E-24PD-S:FDO1216V094

Before Upgrade:

Switch#sh license
Index 1 Feature: ipservices
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Priority: Medium
License Count: Non-Counted

Index 2 Feature: ipbase
Period left: 0 minute 0 second


Unfortunately I have lost the PAK. Kindly help generate & activate IPServices License.

Kindly help me get this resolved & any information on how to upgrade IOS and keep license safe.

1 Reply 1

Renan Abreu
Cisco Employee
Cisco Employee

Hi Srijit,

open a case with TAC and license team will generate a new license file for you.

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