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cisco 3850 24 configuration issue

hi,

while i am configuring cisco 3850 24 from hyperterminal ,booting process proceed  as below and asks:


Booting...Initializing RAM +++++++@@@@@@@@...++++++++++++++++++++++++++++++++@@@
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@done.
Memory Test Pass!

Base ethernet MAC Address: 84:b5:17:78:d6:00

Interface GE 0 link down***ERROR: PHY link is down
Initializing Flash...

flashfs[7]: 0 files, 1 directories
flashfs[7]: 0 orphaned files, 0 orphaned directories
flashfs[7]: Total bytes: 6784000
flashfs[7]: Bytes used: 1024
flashfs[7]: Bytes available: 6782976
flashfs[7]: flashfs fsck took 2 seconds....done Initializing Flash.
Getting rest of image
Reading full image into memory....done
Reading full base package into memory...: done = 74369716
Bundle Image
--------------------------------------
Kernel Address    : 0x6042d350
Kernel Size       : 0x31794f/3242319
Initramfs Address : 0x60744ca0
Initramfs Size    : 0xdbe613/14411283
Compression Format: .mzip

Bootable image at @ ram:0x6042d350
Bootable image segment 0 address range [0x81100000, 0x81b80000] is in range [0x8
0180000, 0x90000000].
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@@boot_system: 377
Loading Linux kernel with entry point 0x811060f0 ...
Bootloader: Done loading app on core_mask: 0xf

### Launching Linux Kernel (flags = 0x5)

All packages are Digitally Signed
Starting System Services
Jan 1 00:02:56 %IOSXE-3-PLATFORM: process kernel: PCIe: read addr 0x90011c00f000
01d0 inst 0 dev addr=0 dev id=0

1 00:03:39 %STACKMGR-1-DISC_DONE: Switch 1 has finished stack discovery.
1 00:03:39 %STACKMGR-1-SWITCH_ADDED: Switch 1 has been added to the stack.
1 00:03:51 %STACKMGR-1-ACTIVE_ELECTED: Switch 1 has been elected ACTIVE.

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           San Jose, California 95134-1706


Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIV
ERSALK9-M), Version 03.02.03.SE RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 23-Sep-13 18:24 by prod_rel_team

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cisco WS-C3850-24T (MIPS) processor with 4194304K bytes of physical memory.
Processor board ID FOC1926U0AS
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
1609272K bytes of Flash at flash:.
0K bytes of Dummy USB Flash at usbflash0:.
0K bytes of  at webui:.

Base Ethernet MAC Address          : 84:b5:17:78:d6:00
Motherboard Assembly Number        : 73-16297-04
Motherboard Serial Number          : FOC19256SUD
Model Revision Number              : U0
Motherboard Revision Number        : A0
Model Number                       : WS-C3850-24T
System Serial Number               : FOC1926U0AS
         --- System Configuration Dialog ---

Enable secret warning
----------------------------------
In order to access the device manager, an enable secret is required
If you enter the initial configuration dialog, you will be prompted for the enab
le secret
If you choose not to enter the intial configuration dialog, or if you exit setup
 without setting the enable secret,
please set an enable secret using the following CLI in configuration mode-
enable secret 0 <cleartext password>
----------------------------------
Would you like to enter the initial configuration dialog? [yes/no]:

after that keyboard doesnt work,i am not able to enter either yes or no from keyboard.Please help to troubleshoot this issue.

4 Replies 4

Did you try putty already?

or play with the options flow control I remember very bad that there was something with hyper terminal. I didn't try that since years ;)...

Thanks,Helmer

yes,i have already tried with putty and tera but issue is same.Also played with flow control by changing none,xon/xoff.

data bits=8

parity=none

stop bit=1

 default and changing baud rate also didnot work.check the attached file.

Please suggest further.

lets try USB and the cisco usb console Driver...

with the 3850 u have both Options Serial and mini USB..

http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-3850-series-switches/deployment_guide_c07-727067.html#_Toc350855339

just i have used serial to usb the issue is same as before with hyperterminal as well as putty.Now only left to check from mini usb.