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Cisco 3850 upgrade/recovery

hmc2500
Level 1
Level 1

I'm upgrading a highly critical switch stack (5 switches) for the enterprise in a small window (preferred 1hour up to 2 if absolutely needed). Reason why I'm doing the upgrade is because of the bug where the cpu spikes to 100%.

 

Are there any specific recovery commands if the IOS for whatever reason gets corrupted?

 


I am seeing conflicting information on the internet.
What is the correct command to apply the upgrade? Do both of these work?

Switch#request platform software package install switch all file flash:cat3k_caa-universalk9.16.12.07.SPA.bin new auto-copy

Or this?
Switch#software install file flash:cat3k_caa-universalk9.16.12.07.SPA.bin switch 1-5 new force

4 Replies 4

Hi

 First of all, run "show version" and make sure the switch is in Install mode or bundle more. If in install  mode then run:

 

request platform software package clean switch all file flash:


request platform software package install switch all file flash:cat3k_caa-universalk9.16.12.07.SPA.bin new auto-copy

 

 

Leo Laohoo
Hall of Fame
Hall of Fame

Cisco 3850: IOS-XE/Firmware Upgrade (Install Mode)

I need to know what is the exact model of the switch so I can determine if CSCvq53573 will show up.

ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 3.58, RELEASE SOFTWAR E (P)

uptime is 2 years, 20 weeks, 21 hours, 44 minutes
Uptime for this control processor is 2 years, 20 weeks, 21 hours, 50 minutes
System returned to ROM by Power Failure at 09:04:05 EST Fri Jan 10 2020
System restarted at 15:20:38 EST Wed Jan 22 2020
System image file is "flash:packages.conf"
Last reload reason: Power Failure

 

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 56 WS-C3850-48T 03.07.04E cat3k_caa-universalk9 INSTALL
2 56 WS-C3850-48T 03.07.04E cat3k_caa-universalk9 INSTALL
3 56 WS-C3850-48T 03.07.04E cat3k_caa-universalk9 INSTALL
4 34 WS-C3850-24XS 03.07.04E cat3k_caa-universalk9 INSTALL
5 34 WS-C3850-24XS 03.07.04E cat3k_caa-universalk9 INSTALL

 

Does this mean it's in install mode?

Switch 4 and 5 might hit this bug.  
Look at the Workaround section.

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