Cisco 4900M tengig ports not detecting the X2 module

ashah1311 · ‎07-11-2018

Hello,

We have a Cisco 4900M and it has a 8 tengig port module in it. the first two ports detect the X2 modules but the rest of them have same X2 modules but are not detecting it.

Te1/1 Transit : connected routed full 10G 10GBase-LR

Te1/2 Transit : connected routed full 10G 10GBase-LR

Te1/3 Core: CR<->SWPRO notconnect 1 full 10G No X2

Te1/4 Core: CR<->SWPRO notconnect 1 full 10G No X2

Te1/5 notconnect 1 full 10G No X2

Te1/6 Core: CR01<->SWPRO notconnect 1 full 10G No X2

Te1/7 notconnect 1 full 10G No X2

Te1/8 customer notconnect 100 full 10G No X2

The port configs are pretty simple, they are access port:

interface TenGigabitEthernet1/8

switchport access vlan 100

switchport mode access

load-interval 30

Leo Laohoo · ‎07-12-2018

Post the command "sh hw-module 1 port group".

ashah1311 · ‎07-12-2018

xxxxxxxx#sh module 1 ?

| Output modifiers

<cr>

#sh module 1

Mod Ports Card Type Model Serial No.

---+-----+--------------------------------------+------------------+-----------

1 8 4900M 10GE (X2) WS-C4900M xxxxxxxx

M MAC addresses Hw Fw Sw Status

--+--------------------------------+---+------------+----------------+---------

1 xxx.xxx.xxxx.xxx.xxxx.xxx 1.6 12.2(44r)SG5 15.2(2)E6 Ok

sh module all

Chassis Type : WS-C4900M

Power consumed by backplane : 0 Watts

Mod Ports Card Type Model Serial No.

---+-----+--------------------------------------+------------------+-----------

1 8 4900M 10GE (X2) WS-C4900M

2 20 10/100/1000BaseT (RJ45) WS-X4920-GB-RJ45

3 20 10/100/1000BaseT (RJ45) WS-X4920-GB-RJ45