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cisco 6509 booting problem - help plz .

Engr.Night
Level 1
Level 1

dear all , good day to you .

please i have a problem in my cisco core switch 6509

(( I have two core switches 6509 connected to each other – redundancy – stp ) , and now I am working only using core switch no. 1 .

the problem history :

- the switch not responding and all the indicators , RED .

- I WENT TO THE CONSOLE , AND I MADE @ RESET , FROM THE BUTTON IN THE FRONT OF THE SWITCH ''

AND THE SWITCH WENT TO ROMMON MODE

rommon 1>

here , i did not know what to do '' the first time i had ever seen that rommon .

so , i did the following after searching on the internet to solve the problem

Self extracting the image... [OK]

Self decompressing the image : ################################################################################################################################################################################################################################# [OK]

running startup....

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) s72033_sp Software (s72033_sp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:21 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

Created ION FileSystem for disk0, disk1

00:00:30: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:30: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor

00:00:35: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:31: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 11-Jan-08 17:14 by integ Build [100]

00:00:35: %OIR-SP-6-CONSOLE: Changing console ownership to route processor

System Bo otstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

Technical Sup port: ht tp:/ /w w w.cisco.com/techsup port

Copyright (c) 20 05 by cisco Systems, Inc.

Testing lower main memory - data equals ad dres s

Testing lower main memory - checkerboard

Testing lower main memory - inverse checkerboard

Clearing lower 16K memory for cache initialization

Clearing bs s

Reading monitor variables from NVRAM

Reset reason 0xffff.

Enabling interrupts

Initializing TLB

Initializing r7k_L2_cache

Initializing cache

Initializing r7k_L2_cache done

Initializing r7k_L3_cache

Initializing required TLB entries

Initializing main memory

Sizing NVRAM

Initializing PCMCIA controller

Exiting init

Cat6k-Sup720/RP platform with 524288 Kbytes of main memory

rommon 1 > dir bootflash:

         File size           Checksum   File name

    356882 bytes (0x57212)    0x26367d68    crashinfo_ios-base-20090301-042708

    384916 bytes (0x5df94)    0xe44f96ad    crashinfo_ios-base-20090301-101942

    356662 bytes (0x57136)    0x5eae249a    crashinfo_ios-base-20090301-224443

    379446 bytes (0x5ca36)    0x3f0b40cc    crashinfo_ios-base-20090302-091613

!

!

!

!

    391670 bytes (0x5f9f6)    0xfc66a1d3    crashinfo_ios-base-20090705-121033

    267688 bytes (0x415a8)    0x5b0d0d39    crashinfo_ios-base-20090705-202503 (deleted)

rommon 2 > dir dev

Devices in device table:

        id  name

bootflash:  boot flash                

    slot0:  PCMCIA slot 0             

    eprom:  eprom                     

rommon 3 > dir slot0

bad device name (Device not supported)

usage: dir <device>

rommon 4 >

System Bo otstrap, Version 8.5(2)

Copyright (c) 19 94-20 07 by cisco Systems, Inc.

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

rommon 1 > set

PS1=rommon ! >

LOG_PREFIX_VERSION=1

SLOTCACHE=cards;

BOOT=

CRASHINFO=bootflash:debuginfo_20080804-121518

RET_2_RTS=09:23:29 UTC Sun Oct 31 2010

TYFIB_BLOCK_ALLOC=

BSI=0

RET_2_RCALTS=

ACL_DENY=0

?=1

PF_REDUN_CRASH_COUNT=2

rommon 2 > boot bootflash:s72033-ipservices_wan-vz.122-18.SXF13.bin

Loading image, please wait ...

Initializing ATA monitor library...

Self extracting the image... [OK]

Self decompressing the image : ################################################################################################################################################################################################################################# [OK]

running startup....

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) s72033_sp Software (s72033_sp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:21 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

Created ION FileSystem for disk0, disk1

00:00:30: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:30: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor

00:00:35: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:31: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 11-Jan-08 17:14 by integ Build [100]

00:00:35: %OIR-SP-6-CONSOLE: Changing console ownership to route processor

System Bo otstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

Technical Sup port: ht tp:/ /w w w.cisco.com/techsup port

Copyright (c) 20 05 by cisco Systems, Inc.

Testing lower main memory - data equals ad dres s

Testing lower main memory - checkerboard

Testing lower main memory - inverse checkerboard

Clearing lower 16K memory for cache initialization

Clearing bs s

Reading monitor variables from NVRAM

Reset reason 0xffff.

Enabling interrupts

Initializing TLB

Initializing r7k_L2_cache

Initializing cache

Initializing r7k_L2_cache done

Initializing r7k_L3_cache

Initializing required TLB entries

Initializing main memory

Sizing NVRAM

Initializing PCMCIA controller

Exiting init

Cat6k-Sup720/RP platform with 524288 Kbytes of main memory

rommon 1 > ?

alias               set and display aliases command

break               set/show/clear the breakpoint

confreg             configuration register utility

cont                continue executing a downloaded image

dev                 list the device table

dir                 list files in file system

dis                 disassemble instruction stream

frame               print out a selected stack frame

help                monitor builtin command help

history             monitor command history

meminfo             main memory information

repeat              repeat a monitor command

reset               system reset

set                 show all monitor variables

unalias             unset an alias

boot                boot up an external process

context             display the context of a loaded image

stack               produce a stack trace

sync                write monitor environment to NVRAM

sysret              print out info from last system return

tscope              timer scope loop

sleep               sleep command

xmodem              x/y modem download

rommon 2 > set

PS1=rommon ! >

CONFREG=0xe500

?=0

rommon 3 > confreg

           Configuration Summary

   (Virtual Configuration Register: 0xe500)

enabled are:

[ 0 ] diagnostic mode

[ 1 ] use net in IP bcast address

[ 2 ] load rom after netboot fails

[ 3 ] use all zero broadcast

[ 4 ] console baud: 9600

boot: ...... the ROM Monitor

do you wish to change the configuration? y/n  [n]:  y

disable "diagnostic mode"? y/n  [n]: 

disable "use net in IP bcast address"? y/n  [n]: 

disable "load rom after netboot fails"? y/n  [n]: 

disable "use all zero broadcast"? y/n  [n]: 

enable  "break/abort has effect"? y/n  [n]: 

enable  "ignore system config info"? y/n  [n]: 

change console baud rate? y/n  [n]: 

change the boot characteristics? y/n  [n]: 

           Configuration Summary

   (Virtual Configuration Register: 0xe500)

enabled are:

[ 0 ] diagnostic mode

[ 1 ] use net in IP bcast address

[ 2 ] load rom after netboot fails

[ 3 ] use all zero broadcast

[ 4 ] console baud: 9600

boot: ...... the ROM Monitor

do you wish to change the configuration? y/n  [n]: 

rommon 4 > confreg 2102

You must reset or power cycle for new config to take effect

rommon 5 > reset

System Bo otstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

Technical Sup port: ht tp:/ /w w w.cisco.com/techsup port

Copyright (c) 20 05 by cisco Systems, Inc.

Cat6k-Sup720/RP platform with 524288 Kbytes of main memory

Download Start

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

Download Completed! Booting the image.

Self decompressing the image : ################################################################################## [OK]

running startup....

System Bo otstrap, Version 8.5(2)

Copyright (c) 19 94-20 07 by cisco Systems, Inc.

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

rommon 1 > boot

Initializing ATA monitor library...

string is bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin

Loading image, please wait ...

Initializing ATA monitor library...

Self extracting the image... [OK]

Self decompressing the image : ################################################################################## [OK]

running startup....

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) s72033_sp Software (s72033_sp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:21 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

Created ION FileSystem for disk0, disk1

Active crashed three times, disabling auto-boot and dropping to rommon

Crashdump : 10:34:46.932  Sun Nov 13 2011 : ios-base : (PID=12312, TID=4) : -Traceback=(s72033-ipservices_wan-9-dso-b.so+0xF89CC) ([32:0]+0xFD080) ([32:0]+0xE6F50) ([32:0]+0xE1D5C) ([22:-9]4+0x13DE4) ([32:0]+0x13DBC)

crashdump called (with pause = 0 sec)

Buffered messages:

Queued messages:

%ALIGN-1-FATAL: Illegal access to a low address

addr=0x0, pc=0x73E98D14, ra=0x73E98D10, sp=0x2CBD7E0

SLOT0:00:00:31: %DUMPER-3-PROCINFO: pid = 12312: (sbin/ios-base), terminated due to signal SIGSEGV, Segmentation violation (Address not mapped)

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:             zero     at       v0       v1      

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:   R0   00000000  793FF6E8  00000000 

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:             t8       t9       k0       k1      

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:   R24  02CBD6E0  732D4BB4  00000000  00000000 

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:             gp       sp       s8       ra      

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:   R28  7A57C560  02CBD7E0  00000000  73E98D10 

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:             sr       lo       hi       bad     

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:   R32  1000FC63  00000000  00000001  00000000 

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:             cause    pc       epc     

SLOT0:00:00:31: %DUMPER-3-REGISTERS_INFO: 12312:   R36  0080000C  73E98D14  00000000 

SLOT0:00:00:31: %DUMPER-3-TRACE_BACK_INFO: 12312: (s72033-ipservices_wan-7-dso-b.so+0x442D14) (s72033-ipservices_wan-9-dso-b.so+0xF89CC) (s72033-ipservices_wan-9-dso-b.so+0xFD080) (s72033-ipservices_wan-9-dso-b.so+0xE6F50) (s72033-ipservices_wan-9-dso-b.so+0xE1D5C) (s72033-ipservices_wan-4-dso-b.so+0x13DE4) (s72033-ipservices_wan-4-dso-b.so+0x13DBC)

SLOT0:00:00:34: %DUMPER-6-BAD_PATH: 12312: Choice 1 either not configured or bad path. Trying next choice.

SLOT0:00:00:34: %DUMPER-6-BAD_PATH: 12312: Choice 2 either not configured or bad path. Trying next choice.

SLOT0:00:00:34: %DUMPER-6-BAD_PATH: 12312: Choice 3 either not configured or bad path. Trying next choice.

SLOT0:00:00:34: %DUMPER-3-DUMP_FAILURE: 12312: Core dump failed: Could not create core

SLOT0:00:00:35: %DUMPER-3-CRASHINFO_BAD_PATH: 12312: Crashinfo file creation for the path bootflash:/crashinfo_ios-base-20111113-103447 failed.

SLOT0:00:00:35: %SYSMGR-3-ABNORMTERM: ios-base:1 (jid 73) abnormally terminated, restart disabled

SLOT0:00:00:35: %SYSMGR-6-ERROR_EOK: ios-base:1 (jid 73) mandatory process exited, rebooting

System Bo otstrap, Version 8.5(2)

Copyright (c) 19 94-20 07 by cisco Systems, Inc.

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

rommon 1 > dir bootflash:

Initializing ATA monitor library...

Directory of bootflash:

2      100334736 -rw-     s72033-ipservices_wan-vz.122-18.SXF13.bin

12250    49560     -rw-     debuginfo_20080804-121518

17739    376822    -rw-     crashinfo_ios-base-20090609-225848

17785    371212    -rw-     crashinfo_ios-base-20090610-025924

rommon 2 > dit r slot0:

bad device name (device not supported)

usage: dir <device>

rommon 3 > dir disk0:

PCMCIA disk0: device is not initialized

open: read error...requested 0x4 bytes, got 0x0

trouble reading device magic number

dir: cannot open device "disk0:"

rommon 4 > dev

Devices in device table:

        id  name

bootdisk:  boot disk                 

    disk0:  PCMCIA Disk 0             

    disk1:  PCMCIA Disk 1             

    eprom:  eprom                     

rommon 5 > dir bootdisk:

Initializing ATA monitor library...

Directory of bootdisk:

2      100334736 -rw-     s72033-ipservices_wan-vz.122-18.SXF13.bin

12250    49560     -rw-     debuginfo_20080804-121518

12257    371200    -rw-     crashinfo_ios-base-20090301-042708

17785    371212    -rw-     crashinfo_ios-base-20090610-025924

rommon 6 > confreg 0x2102

You must reset or power cycle for new config to take effect

rommon 7 > reset

System Bo otstrap, Version 8.5(2)

Copyright (c) 19 94-20 07 by cisco Systems, Inc.

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

Autoboot: failed, BOOT string is empty

Autoboot executing command: "boot "

Initializing ATA monitor library...

string is bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin

Loading image, please wait ...

Initializing ATA monitor library...

Self extracting the image... [OK]

Self decompressing the image : ################################################################################## [OK]

running startup....

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) s72033_sp Software (s72033_sp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:21 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

Created ION FileSystem for disk0, disk1

00:00:30: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:30: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor

00:00:35: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:31: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 11-Jan-08 17:14 by integ Build [100]

00:00:35: %OIR-SP-6-CONSOLE: Changing console ownership to route processor

System Bo otstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

Technical Sup port: ht tp:/ /w w w.cisco.com/techsup port

Copyright (c) 20 05 by cisco Systems, Inc.

Cat6k-Sup720/RP platform with 524288 Kbytes of main memory

Download Start

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

Download Completed! Booting the image.

Self decompressing the image : ################################################################################## [OK]

running startup....

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:05 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

cisco WS-C6509-E (R7000) processor (revision 1.4) with 491520K/32768K bytes of memory.

Processor board ID SMC120500AJ

SR71000 CPU at 600Mhz, Implementation 1284, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

1 Virtual Ethernet/IEEE 802.3 interface

144 FastEthernet/IEEE 802.3 interfaces

40 Gigabit Ethernet/IEEE 802.3 interfaces

1917K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Press RETURN to get started!

00:00:47: curr is 0x0

00:00:47: RP: Currently running ROMMON from S (Gold) region

00:01:08: %SYS-5-CONFIG_I: Configured from memory by console

00:01:10: %SYS-5-RESTART: System restarted --

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:05 by kellythw

00:00:31: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Firmware compiled 11-Jan-08 17:14 by integ Build [100]

00:00:35: %OIR-SP-6-CONSOLE: Changing console ownership to route processor

00:00:35: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

00:02:12: SP: SP: Currently running ROMMON from S (Gold) region

00:02:27: %SYS-SP-5-RESTART: System restarted --

Cisco Internetwork Operating System So

User Access Verification

Password:

IOS (tm) s72033_sp Software (s72033_sp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:21 by kellythw

00:02:28: %OIR-SP-6-INSPS: Power supply inserted in slot 1

00:02:28: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

00:02:28: %OIR-SP-6-INSPS: Power supply inserted in slot 2

00:02:28: %C6KPWR-SP-4-PSOK: power supply 2 turned on.

00:02:28: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.

00:02:38: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 6.

00:02:38: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 6 became active.

00:02:39: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimal Diagnostics...

% Password:  timeout expired!

Password:

00:03:01: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics

00:03:03: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online

After that , the switch gose in the config mode

CORE2>

00:01:50: %SVCLC-5-FWTRUNK: Firewalled VLANs configured on trunks

hostname CORE2

!

enable secret .

!

no aaa new-model

firewall module 7 vlan-group

firewall vlan-group

intrusion-detection module 8 management-port access-vlan

intrusion-detection module 8 data-port 1 access-vlan

intrusion-detection module 8 data-port 2 access-vlan

ip subnet-zero

!

!

no ip domain-lookup

!

no mls flow ip

no mls acl tcam share-global

mls ip multicast flow-stat-timer 9

mls cef error action freeze

!

!

!

!

diagnostic cns publish cisco.cns.device.diag_results

diagnostic cns subscribe cisco.cns.device.diag_commands

!

redundancy

mode sso

main-cpu

  auto-sync running-config

after that , I desired to TEST the core 2 by switching off the core switch no. one , BUT ,I notice that the core2 made RELOAD immediately , and takes some minutes to return back , BUT , the network still not working when core 2 working a lone .

I checked the booting of core2 by issuing :

CORE2#  sh boot

BOOT variable = sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin,12;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

Standby is not present.

After that , I turned  ON core switch no . 1  , NOW BOTH CORE 1 AND CORE 2 ARE ON , AND I NOTICE THAT THE WHOLE NETWORK IS DOWN AND NOT WORKING .

WHEN I TURED OFF THE CORE SWITCH NO 2 , THE SYSTEM GOES UP AND WORK ( ONLY WHEN CORE 1 WORK A LONE , NOT LIKE OLD TIMES I WAS WORKING ON BOTH  ))

I ISSUED THE FOLLOWING ON CORE 1

sh verboot

BOOT variable =

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102

Standby is not present.

CORE1#sh ver

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:05 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

BOOTLDR:

CORE1 uptime is 1 day, 22 hours, 7 minutes

Time since CORE1 switched to active is 1 day, 22 hours, 7 minutes

System returned to ROM by  power cycle at 12:23:56 UTC Mon Aug 4 2008 (SP by power on)

System image file is "sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin"

cisco WS-C6509-E (R7000) processor (revision 1.4) with 491520K/32768K bytes of memory.

Processor board ID SMC120500AS

SR71000 CPU at 600Mhz, Implementation 1284, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

4 Virtual Ethernet/IEEE 802.3 interfaces

144 FastEthernet/IEEE 802.3 interfaces

40 Gigabit Ethernet/IEEE 802.3 interfaces

1917K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

Patching is not available since the system is not running from an installed image. To install please use the "install file" command

And also switch on core 2 and issued the following :

CORE2 BOOTING

CORE2#sh ver

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:05 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

BOOTLDR:

CORE2 uptime is 11 minutes

Time since CORE2 switched to active is 11 minutes

System returned to ROM by reload (SP by reload)

System image file is "sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin"

cisco WS-C6509-E (R7000) processor (revision 1.4) with 491520K/32768K bytes of memory.

Processor board ID SMC120500AJ

SR71000 CPU at 600Mhz, Implementation 1284, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

--More--         TN3270 Emulation software.

4 Virtual Ethernet/IEEE 802.3 interfaces

144 FastEthernet/IEEE 802.3 interfaces

40 Gigabit Ethernet/IEEE 802.3 interfaces

1917K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

Patching is not available since the system is not running from an installed image. To install please use the "install file" command

CORE2#  sh boot

BOOT variable = sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin,12;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

Standby is not present.

Could any one help me pleeeeeeeease ?

Thanks in advance .

Night .

19 Replies 19

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

It appear that your IOS is crashing due to memory issues. You should download a newer version of IOS and load it to the sup.  What model sup do you have?

HTH

Engr.Night
Level 1
Level 1

hi Reza ,

thanks for replaying .

and i believe that you are asking about this :

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

please look again to the post , and i beleive you will find all answers you need .

thanks .

Night .

and i believe that you are asking about this :

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

please look again to the post , and i beleive you will find all answers you need .

Are you sure???

I've never seen a Sup720 with PCMCIA card.  Only the Sup1 and Sup2 have PCMCIA card.

hi leolaohoo ,

please note , that i do not enough eperiance about troubleshooting cisco 6509 , but please check the above details , and also check the following :

System Bo otstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

Technical Sup port: ht tp:/ /w w w.cisco.com/techsup port

Copyright (c) 20 05 by cisco Systems, Inc.

Testing lower main memory - data equals ad dres s

Testing lower main memory - checkerboard

Testing lower main memory - inverse checkerboard

Clearing lower 16K memory for cache initialization

Clearing bs s

Reading monitor variables from NVRAM

Reset reason 0xffff.

Enabling interrupts

Initializing TLB

Initializing r7k_L2_cache

Initializing cache

Initializing r7k_L2_cache done

Initializing r7k_L3_cache

Initializing required TLB entries

Initializing main memory

Sizing NVRAM

Initializing PCMCIA controller

Exiting init

Cat6k-Sup720/RP platform with 524288 Kbytes of main memory

rommon 1 > dir bootflash:

         File size           Checksum   File name

    356882 bytes (0x57212)    0x26367d68    crashinfo_ios-base-20090301-042708

    384916 bytes (0x5df94)    0xe44f96ad    crashinfo_ios-base-20090301-101942

    356662 bytes (0x57136)    0x5eae249a    crashinfo_ios-base-20090301-224443

    379446 bytes (0x5ca36)    0x3f0b40cc    crashinfo_ios-base-20090302-091613

!

!

!

!

    391670 bytes (0x5f9f6)    0xfc66a1d3    crashinfo_ios-base-20090705-121033

    267688 bytes (0x415a8)    0x5b0d0d39    crashinfo_ios-base-20090705-202503 (deleted)

rommon 2 > dir dev

Devices in device table:

        id  name

bootflash:  boot flash               

    slot0:  PCMCIA slot 0            

    eprom:  eprom                    

rommon 3 > dir slot0

bad device name (Device not supported)

usage: dir

rommon 4 >

System Bo otstrap, Version 8.5(2)

Copyright (c) 19 94-20 07 by cisco Systems, Inc.

Cat6k-Sup720/SP processor with 524288 Kbytes of main memory

rommon 1 > set

PS1=rommon ! >

LOG_PREFIX_VERSION=1

SLOTCACHE=cards;

BOOT=

CRASHINFO=bootflash:debuginfo_20080804-121518

RET_2_RTS=09:23:29 UTC Sun Oct 31 2010

TYFIB_BLOCK_ALLOC=

BSI=0

RET_2_RCALTS=

thanks  alot .

Night .

If you have physcial access of the chassis, take a picture of the supervisor blade.  The model number is located on the upper left-hand corner of the blade.  The blade is normally colored light-blue on the edges.

هi will do that tomrrow morning .

but could you pleade tell me what kind of problem i may have ?

and the first core switch core1 ( working good ) and its booting is :

core1

--------

sh boot

BOOT variable =

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102

sh boot

BOOT variable =

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102

Standby is not present.

=================================

and core2 ( have the problem ) its booting is :

CORE2#  sh boot

BOOT variable = sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin,12;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

Standby is not present.

why we have that difference between them ?!!!

==============

can i check the config reg in SP by issuing this command :

remote command switch sh ver   ?!!!!

thanks .

I'm not sure what the problem is.  All I can see that doesn't make sense is that your "Sup720" has a PCMCIA card.  This doesn't make sense.  I want to verify a number of angles first.

As Reza has recommended, have you tried using an updated code since SXF is a very, very old IOS version.

By the way, Reza is one of the premier 6500 contributor here.  If he can't find anything wrong with it ...

Leo,

Appreciate for the compliment.

Night,

If these 2 switches are exactly the same, can you provide "sh mod" form the good switch?

If you have a CF card, you can insert it into the good 6500 sup and copy the file into it.  Once that is copied you can put it in the bad one and see if it boots.  Before you copy the file, make sure you delete the files on the CF card and format it.

HTH

Reza Sharifi

hi ,

YES THE CORE 1 IS EXACTLY THE SAME AS CORE2

could you please translate your post by using the command ? please !!

as i told you before i am a new in trouble shooting the ios and copying IOS .

WHAT IF I DO NOT HAVE CF CARD ? FROM WHERE I CAN DOWNLOAD IOS OF CORE1 TO COPY AT CORE2 ?!!

thanks .

If you don't have a CF card, then you need to download a new IOS from Cisco's site (need a valid Smartnet contract) and use the Xmodem to load it.  Xmodem is very slow, it will probably take all night to load a 140Mb file.

I don't have a 6500 in front of me to use ? mark.

from the good switch,

What is the output of sh mod, dir, and sh ver?

HTH

tomorrow i will do all the required command and i will past here .

thanks Raza .

Dear all , per your requist plz find below the sh commands results  for both CORE1 ( WORKING ) ANDN CORE2 ( HAVE THE PROBLEM ) :

CORE2#   sh bootvar

BOOT variable = sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin,12;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

-------------------------------------------------

CORE2#remote command switch sh bootvar

BOOT variable = bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin,12;

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

----------------------------------------------------

CORE2#sh ver

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:05 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

BOOTLDR:

CORE2 uptime is 6 minutes

Time since CORE2 switched to active is 6 minutes

System returned to ROM by  power cycle (SP by power on)

System image file is "sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin"

cisco WS-C6509-E (R7000) processor (revision 1.4) with 491520K/32768K bytes of memory.

Processor board ID SMC120500AJ

SR71000 CPU at 600Mhz, Implementation 1284, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

4 Virtual Ethernet/IEEE 802.3 interfaces

144 FastEthernet/IEEE 802.3 interfaces

40 Gigabit Ethernet/IEEE 802.3 interfaces

1917K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

Patching is not available since the system is not running from an installed image. To install please use the "install file" command

--------------------------------------------------------

========================================================

CORE2# sh mod

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1210HTDB

  2   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1210HTCC

  3   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1210J0AS

  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1212K1RR

  6    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1212JVAX

  7    6  Firewall Module                        WS-SVC-FWM-1       SAD121504XG

  8    8  Intrusion Detection System             WS-SVC-IDSM-2      SAD121504N2

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  001f.9e3e.e4e0 to 001f.9e3e.e50f   3.2   8.3(1)       8.5(0.46)RFW Ok

  2  001f.6cc3.b890 to 001f.6cc3.b8bf   3.2   8.3(1)       8.5(0.46)RFW Ok

  3  001f.9e3f.0080 to 001f.9e3f.00af   3.2   8.3(1)       8.5(0.46)RFW Ok

  4  001f.9e96.86f8 to 001f.9e96.870f   3.1   12.2(18r)S1  12.2(18)SXF1 Ok

  6  001c.5869.6cf0 to 001c.5869.6cf3   5.6   8.5(2)       12.2(18)SXF1 Ok

  7  001f.9e82.2318 to 001f.9e82.231f   4.2   7.2(1)       3.2(6)       Ok

  8  001f.9e1b.0b1c to 001f.9e1b.0b23   6.3   7.2(1)       6.1(1)E1     Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  1  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1210HVGN  1.8    Ok

  2  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1210HVG2  1.8    Ok

  3  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1210J0DS  1.8    Ok

  4  Centralized Forwarding Card WS-F6700-CFC       SAL1212K1KK  4.0    Ok

  6  Policy Feature Card 3       WS-F6K-PFC3B       SAL1211JBXN  2.3    Ok

  6  MSFC3 Daughterboard         WS-SUP720          SAL1212JRJ3  3.1    Ok

  8  IDS 2 accelerator board     WS-SVC-IDSUPG      ADBG7310017  2.5    Ok

Mod  Online Diag Status

---- -------------------

  1  Pass

  2  Pass

  3  Pass

  4  Pass

  6  Pass

  7  Pass

  8  Pass

===========

sh run .... plz note the bootsystem:::::::::

!

hostname CORE2

!

boot system sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin

!

no aaa new-model

=============================

CORE2#dir

%Error opening disk0:/ (No such device)

===================================================================================================================

==========

CORE1

===========

CORE1#dir

%Error opening disk0:/ (No such device)

CORE1#sh ver

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-IPSERVICES_WAN-VM), Version 12.2(18)SXF13, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by cisco Systems, Inc.

Compiled Thu 14-Feb-08 06:05 by kellythw

Image text-base: 0x01020150, data-base: 0x01021000

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

BOOTLDR:

CORE1 uptime is 5 days, 23 hours, 26 minutes

Time since CORE1 switched to active is 5 days, 23 hours, 26 minutes

System returned to ROM by  power cycle at 12:23:56 UTC Mon Aug 4 2008 (SP by power on)

System image file is "sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin"

cisco WS-C6509-E (R7000) processor (revision 1.4) with 491520K/32768K bytes of memory.

Processor board ID SMC120500AS

SR71000 CPU at 600Mhz, Implementation 1284, Rev 1.2, 512KB L2 Cache

Last reset from s/w reset

Bridging software.

X.25 software, Version 3.0.0.

SuperLAT software (copyright 1990 by Meridian Technology Corp).

TN3270 Emulation software.

4 Virtual Ethernet/IEEE 802.3 interfaces

144 FastEthernet/IEEE 802.3 interfaces

40 Gigabit Ethernet/IEEE 802.3 interfaces

1917K bytes of non-volatile configuration memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

Patching is not available since the system is not running from an installed image. To install please use the "install file" command

CORE1#sh mod

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1210J09S

  2   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1210HTCN

  3   48  48-port 10/100 mb RJ45                 WS-X6148-45AF      SAL1210HTDG

  4   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1212K1Q1

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1212JVD1

  7    6  Firewall Module                        WS-SVC-FWM-1       SAD1214084Z

  8    8  Intrusion Detection System             WS-SVC-IDSM-2      SAD121504P2

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  001f.9e3e.fdb0 to 001f.9e3e.fddf   3.2   8.3(1)       8.5(0.46)RFW Ok

  2  001f.6cc3.b9e0 to 001f.6cc3.ba0f   3.2   8.3(1)       8.5(0.46)RFW Ok

  3  001f.6cc3.b8f0 to 001f.6cc3.b91f   3.2   8.3(1)       8.5(0.46)RFW Ok

  4  001f.9e96.8338 to 001f.9e96.834f   3.1   12.2(18r)S1  12.2(18)SXF1 Ok

  5  0016.46f9.9b30 to 0016.46f9.9b33   5.6   8.5(2)       12.2(18)SXF1 Ok

  7  001f.9e81.f39a to 001f.9e81.f3a1   4.2   7.2(1)       3.2(6)       Ok

  8  001f.9e1b.0cd4 to 001f.9e1b.0cdb   6.3   7.2(1)       6.0(2)E1     Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  1  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1210J0DV  1.8    Ok

  2  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1210HVH1  1.8    Ok

  3  IEEE Voice Daughter Card    WS-F6K-FE48-AF     SAL1207GD7A  1.8    Ok

  4  Centralized Forwarding Card WS-F6700-CFC       SAL1213K72L  4.0    Ok

  5  Policy Feature Card 3       WS-F6K-PFC3B       SAL1212JVX0  2.3    Ok

  5  MSFC3 Daughterboard         WS-SUP720          SAL1212JR9H  3.1    Ok

  8  IDS 2 accelerator board     WS-SVC-IDSUPG      ADBG7320034  2.5    Ok

Mod  Online Diag Status

---- -------------------

  1  Pass

  2  Pass

  3  Minor Error

  4  Pass

  5  Pass

  7  Pass

  8  Pass

===================================

CORE1# sh nvr

CORE1# sh nvram

           ^

% Invalid input detected at '^' marker.

CORE1# sh nvram                   flash

            ^

% Invalid input detected at '^' marker.

CORE1#sh boot

BOOT variable =

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102

Standby is not present.

CORE1#sh bootflash

No files on device

65536000 bytes available (0 bytes used)

CORE1#rem      emote

CORE1#remote comma

CORE1#remote command swi

CORE1#remote command switch sh

CORE1#remote command switch sh bootvar

BOOT variable =

CONFIG_FILE variable does not exist

BOOTLDR variable does not exist

Configuration register is 0x2102

=====================================

PLZ NOTE : THAT THE SUP IS :: WS-SUP720-38

======================================

AND I FOUND NO CF FOR BOTH CORE1 AND CORE2

PLZ HELP ME I NEED IT .

THANKS .

NIGHT .

o k , i still have core1 6509 running ok , can i take the IOS from it and copy to core2 ?

if yes , could you please tell me how ??

thanks .

Must be an IOS bug then when it reported PCMCIA card.

Ok, so if you have a CF slot, then you can copy the IOS from the good supervisor card to a CF and get the bad supervisor to boot from the CF.

Firstly, you need to get a CF < 2Gb in size.  Take note that not all CF are supported to it'll have to be trial-and-error.

When insert the CF into the slot of the good supervisor engine and do the following:

1.  Format the CF:  format disk0:

2.  Copy the IOS from the good supervisor card to the CF:  copy sup-bootdisk:s72033-ipservices_wan-vz.122-18.SXF13.bin disk0:s72033-ipservices_wan-vz.122-18.SXF13.bin

3.  Once copy is complete, run a MD5 hash check just to make sure:  verify /md5 disk0:s72033-ipservices_wan-vz.122-18.SXF13.bin

4.  IF there are no errors, eject the CF and insert it into the CF slot of the bad supervisor card.

If CORE 1 is the bad supervisor card, then eject the WS-X6148-45AF (S/N:  SAL1210HTDG) blade from Slot 3.

5.  In ROMmon, enter the command:  boot disk0:s72033-ipservices_wan-vz.122-18.SXF13.bin

Hope this fixes things.

NOTE:   The IOS you are running is very, very old.  Are you sure you still want to use this version?

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