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Cisco C1000 WebUI not working as intended after updating Firmware?

Level 1
Level 1


A long while ago i preformed an update to my C1000 (C1000-8T-E-2G-L) which resulted in me losing my WebUI and giving me just plain HTML code. ive seen other posts about getting a Firmware with a web MGR. I must not be understanding something correctly? do these come bundled automatically inside the .bin files? or is this apart of the .tar files? My main concern is getting the WebUI back

Current Firmware version : 15.2(7)E7 C1000-UNIVERSALK9-M

let me know of any other information you need.


2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the command "sh version". 

The "IOS upgrade" was probably a copy of the BIN file and the HTML files were not imported into the switch.

Appologies for the late reply

heres the output as you requested:

Cisco IOS Software, C1000 Software (C1000-UNIVERSALK9-M), Version 15.2(7)E7, RELEASE SOFTWARE (fc10)
Technical Support:
Copyright (c) 1986-2022 by Cisco Systems, Inc.
Compiled Thu 22-Sep-22 08:11 by mcpre

ROM: Bootstrap program is c1000 boot loader
BOOTLDR: C1000 Boot Loader (C1000-HBOOT-M) Version 15.2(7r)E3, RELEASE SOFTWARE (fc4)

Switch uptime is 2 days, 2 hours, 35 minutes
System returned to ROM by power-on
System image file is "flash:c1000-universalk9-mz.152-7.E7.bin"
Last reload reason: Reload command


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

If you require further assistance please contact us by sending email to

cisco C1000-8T-E-2G-L (Marvell PJ4B (584) v7 (Rev 2)) processor (revision A0) with 524288K bytes of memory.
Processor board ID PSZ24031JEH
Last reset from Reload
1 Virtual Ethernet interface
10 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 3C:41:0E:70:FB:80
Motherboard assembly number : 69BBA6M18A01
Power supply part number : 341-101123-01
Motherboard serial number : 1900542400237
Model revision number : A0
Motherboard revision number : 2
Model number : C1000-8T-E-2G-L
System serial number : PSZ24031JEH
Top Assembly Part Number : 74-122905-01
Top Assembly Revision Number : A0
Version ID : V01
CLEI Code Number : CMM5N00ARA
Hardware Board Revision Number : 0x01

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 10 C1000-8T-E-2G-L 15.2(7)E7 C1000-UNIVERSALK9-M

Configuration register is 0xF

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