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cisco c3825 router connected to Motorola cable modem MB8600 connected with xfinity Residental for Internet on Gi0/0 and 3560G with POE connected for internal on Gi0/1

bkepley93
Level 1
Level 1

cisco c3825 router connected to Motorola cable modem MB8600 connected with xfinity Residental for Internet on Gi0/0 and 3560G with POE connected for internal on Gi0/1. I am attempting to ping 8.8.8.8 which is google and fails but I am able to ping the modem's default gateway. I am unable to get internet access from the router and is unable to proceed any further until then. I have verified that there is internet and verified the modem is working.

 

C3825Router#ping 8.8.8.8

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)

C3825Router#show run
Building configuration...


Current configuration : 7777 bytes
!
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname C3825Router
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
!
dot11 syslog
ip source-route
!
ip cef
!
!
ip dhcp excluded-address 10.10.25.1 10.10.25.15
ip dhcp excluded-address 10.10.35.1 10.10.35.15
!
ip dhcp pool Data
network 10.10.25.0 255.255.255.0
default-router 10.10.25.1
option 66 ip 10.10.25.1
option 150 ip 10.10.25.1
dns-server 1.1.1.1 1.0.0.1
!
ip dhcp pool Voice
network 10.10.35.0 255.255.255.0
default-router 10.10.35.1
option 66 ip 10.10.35.1
option 150 ip 0.10.35.1
dns-server 1.1.1.1 1.0.0.1
!
!
no ip domain lookup
ip name-server 75.75.75.75
ip name-server 75.75.76.76
no ipv6 cef
!
multilink bundle-name authenticated
!
!
!
!
!
voice-card 0
!
!
!
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
!
!
voice register global
mode cme
source-address 10.10.35.9 port 5060
max-dn 40
max-pool 42
tftp-path flash:
create profile sync 000084074536341A
!
voice register dn 1
number 2001
allow watch
name PH-2001
label 2001
mwi
!
voice register dn 2
number 2002
allow watch
name PH-2002
label 2002
mwi
!
voice register dn 3
number 2003
allow watch
name PH-2003
label 2003
mwi
!
voice register dn 4
number 2004
allow watch
name PH-2004
label 2004
mwi
!
voice register dn 5
number 2005
allow watch
name PH-2005
label 2005
mwi
!
voice register dn 6
number 2006
allow watch
name PH-2006
label 2006
mwi
!
voice register dn 7
number 2007
allow watch
name PH-2007
label 2007
mwi
!
voice register dn 8
number 2008
allow watch
name PH-2008
label 2008
mwi
!
voice register dn 9
number 2009
allow watch
name PH-2009
label 2009
mwi
!
voice register dn 10
number 2010
allow watch
name PH-2010
label 2010
mwi
!
!
!
!
crypto pki token default removal timeout 0
!
!
!
!
license udi pid CISCO3825 sn FTX0937A3DP
!
redundancy
!
!
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0
description WAN
ip address 192.168.100.200 255.255.255.0
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
media-type rj45
!
interface GigabitEthernet0/1
description LAN
no ip address
duplex auto
speed auto
media-type rj45
!
interface GigabitEthernet0/1.25
description LAN-Data
encapsulation dot1Q 1 native
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/1.35
description LAN-Voice
encapsulation dot1Q 2
ip nat inside
ip virtual-reassembly in
!
ip forward-protocol nd
no ip http server
no ip http secure-server
!
!
ip nat inside source list 101 interface GigabitEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 192.168.100.1
!
logging esm config
access-list 101 permit ip 10.10.0.0 0.0.255.255 any
!
!
!
!
!
!
control-plane
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 0/1/0
!
voice-port 0/1/1
!
voice-port 0/1/2
!
voice-port 0/1/3
!
!
!
mgcp profile default
!
!
!
sip-ua
credentials number 13098635246 username GV13098635246 password 7 08764E5A5F03242137005E3D2227 realm GVGW
authentication username GV13098635246 password 7 073529187A031A5D433A331D35
registrar dns:gvgw3.simonics.com:5070 expires 1800 tcp
sip-server dns:gvgw3.simonics.com:5070
!
!
!
telephony-service
moh-file-buffer 2000
max-ephones 30
max-dn 50
ip source-address 10.10.35.2 port 2000
ip qos dscp af31 signal
service dnis overlay
service dnis dir-lookup
timeouts interdigit 2
system message Ciscoland.net
cnf-file location flash:
load 7960-7940 P00308010200
load 7941 SCCP41.9-3-1SR4-1S
load 7942 SCCP42.9-3-1SR4-1S
load 7945 SCCP45.9-2-1S
load 7961 SCCP41.9-3-1SR4-1S
load 7962 SCCP42.9-3-1SR4-1S
load 7965 SCCP45.9-3-1SR4-1S
dialplan-pattern 1 5... extension-length 4
max-conferences 4 gain -6
moh music-on-hold.au
multicast moh 239.1.1.1 port 2000 route 10.10.25.1 10.10.35.1
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
directory entry 1 2580 name Human Resources
directory entry 2 2648 name IT Help Desk
directory entry 3 2860 name Security
directory entry 4 4286 name Front Desk
directory entry 5 8620 name Grounds Maintence
directory entry 6 8684 name Confrence Room
directory entry 7 2448 name Break Roon
directory entry 8 2864 name Building Maintence
directory entry 9 4884 name Computer Room
directory entry 10 8684 name Living Room
directory entry 11 2448 name Kitchen
directory entry 12 2864 name Bedroom 2 - Brandon
directory entry 13 8888 name Server/Networking Room
directory entry 14 8666 name DJ Laptop
!
!
ephone-dn 1 dual-line
number 2580
label 2580
description Human Resources
name Human Resources
hold-alert 30 originator
!
!
ephone-dn 2 dual-line
number 2648
label 2648
description IT Help Desk
name IT Help Desk
hold-alert 30 originator
!
!
ephone-dn 3 dual-line
number 2860
label 2860
description Security
name Security
hold-alert 30 originator
!
!
ephone-dn 4 dual-line
number 4286
label 4286
description Front Desk
name Front Desk
hold-alert 30 originator
!
!
ephone-dn 5 dual-line
number 4884
label 4884
description Computer Room
name Computer Room
hold-alert 30 originator
!
!
ephone-dn 6 dual-line
number 8684
label 8684
description Living Room
name Living Room
hold-alert 30 originator
!
!
ephone-dn 7 dual-line
number 2448
label 2448
description Kitchen
name Kitchen
hold-alert 30 originator
!
!
ephone-dn 8 dual-line
number 2864
label 2864
description Bedroom 2 - Brandon
name Bedroom 2 - Brandon
hold-alert 30 originator
!
!
ephone-dn 9 dual-line
number 8888
label 8888
description Server/Networking Room
name Phone Server/Networking Room
hold-alert 30 originator
!
!
ephone-dn 12 dual-line
number 8666
label DJ Laptop
name DJ Laptop
hold-alert 30 originator
!
!
ephone 1
device-security-mode none
mac-address 000B.BEAD.4D4F
type 7960
button 1:1
!
!
!
ephone 2
device-security-mode none
mac-address 0011.92BA.230B
speed-dial 1 2860 label "Security"
speed-dial 2 2580 label "Human Resources"
speed-dial 3 4286 label "Front Desk"
speed-dial 4 1010 label "Lab"
type 7960
button 1:2
!
!
!
ephone 3
device-security-mode none
mac-address 000F.8FC6.9EE8
type 7960
button 1:3
!
!
!
ephone 4
device-security-mode none
mac-address 000B.BEAD.42CF
type 7960
button 1:4
!
!
!
ephone 5
device-security-mode none
mac-address C062.6BD3.2E41
type 7945
button 1:5
!
!
!
ephone 6
device-security-mode none
mac-address 0023.339B.F76B
type 7945
button 1:6
!
!
!
ephone 7
device-security-mode none
mac-address 0021.A02C.A957
type 7945
button 1:7
!
!
!
ephone 8
device-security-mode none
mac-address 0021.A02C.C59C
type 7945
button 1:8
!
!
!
ephone 9
device-security-mode none
mac-address 34BD.C82D.4CDB
type 7945
button 1:9
!
!
!
ephone 10
device-security-mode none
!
!
!
ephone 11
device-security-mode none
!
!
!
ephone 12
device-security-mode none
mac-address F01F.AF46.3036
type CIPC
button 1:12
!
!
!
ephone 13
device-security-mode none
!
!
!
ephone 15
device-security-mode none
!
!
!
ephone 17
device-security-mode none
!
!
!
ephone 18
device-security-mode none
!
!
!
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login
transport input telnet ssh
transport output telnet ssh
!
scheduler allocate 20000 1000
end

 

 

 

40 Replies 40

The output of show ip interface brief does confirm that the router is using address 192.168.100.200 and the output of show arp does confirm that there is a connected device at 192.168.100.1. These sort of seem to confirm the configuration. I find the suggestion that the relationship should be based on DHCP rather than static addressing to be very interesting. And perhaps suggests that it might be the security policy that I wonder about (address not learned via DHCP/no address in the binding table). I would be very interested in the results if you do make the changes suggested by Antonin.

 

HTH

 

Rick 

HTH

Rick

I have been able to get it to ping google.com and 8.8.8.8. Another problem that just came up is that I am unable to get the computers to pull a private IP address from the router and also 3560G 48 port POE switch is only showing the mode lights when it powers up and is unresponsive when attempting to access the switch using Putty. The second switch is accessible and configured correctly but devices and computers connected are not getting a proper ip address from DHCP. when provided a static to other computers it is unable to connect to the internet even when connected to the router using a crossover cable

Thanks for the update letting us know that you have resolved the problem about pinging to resources in the Internet. I am not sure what to make of your other issues. It is not clear whether it is one problem with several manifestations or is several problems. So lets try to take it a step at a time and see what we can figure out.

 

You say that you are not able to get computers to pull private addresses from the router. If you manually configure a computer with an appropriate IP address, mask, and gateway then is the computer able to access the router? (can the computer ping the router?) If the computer is successful in ping to the router then there is some problem with DHCP scopes or perhaps a problem with the helper address used to forward the DHCP request. If the computer can not ping the router then there is some problem with connectivity between the computer and the router.

 

I am not clear what you are telling us about the 3560 switch and want to wait on that till we have resolved the question about DHCP.

 

I think you are telling us that a computer configured manually and connected to router using a cross over cable can not access the Internet. That suggests that there is a problem in your configuration of address translation. Can you provide the router config so we can check this out?

 

HTH

 

Rick

HTH

Rick

Router Config:
C3825Router#show run
Building configuration...


Current configuration : 7884 bytes
!
! Last configuration change at 15:20:28 UTC Mon Dec 31 2018
!
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname C3825Router
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
!
dot11 syslog
ip source-route
!
ip cef
!
!
ip dhcp excluded-address 10.10.25.1 10.10.25.15
ip dhcp excluded-address 10.10.35.1 10.10.35.15
!
ip dhcp pool Data
network 10.10.25.0 255.255.255.0
default-router 10.10.25.1
option 66 ip 10.10.25.1
option 150 ip 10.10.25.1
dns-server 75.75.75.75 75.75.76.76 1.1.1.1 1.0.0.1
!
ip dhcp pool Voice
network 10.10.35.0 255.255.255.0
default-router 10.10.35.1
option 66 ip 10.10.35.1
option 150 ip 0.10.35.1
dns-server 75.75.75.75 75.75.76.76 1.1.1.1 1.0.0.1
!
!
ip name-server 1.1.1.1
ip name-server 1.0.0.1
no ipv6 cef
!
multilink bundle-name authenticated
!
!
!
!
!
voice-card 0
!
!
!
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
!
!
voice register global
mode cme
source-address 10.10.35.9 port 5060
max-dn 40
max-pool 42
tftp-path flash:
create profile sync 000084074536341A
!
voice register dn 1
number 2001
allow watch
name PH-2001
label 2001
mwi
!
voice register dn 2
number 2002
allow watch
name PH-2002
label 2002
mwi
!
voice register dn 3
number 2003
allow watch
name PH-2003
label 2003
mwi
!
voice register dn 4
number 2004
allow watch
name PH-2004
label 2004
mwi
!
voice register dn 5
number 2005
allow watch
name PH-2005
label 2005
mwi
!
voice register dn 6
number 2006
allow watch
name PH-2006
label 2006
mwi
!
voice register dn 7
number 2007
allow watch
name PH-2007
label 2007
mwi
!
voice register dn 8
number 2008
allow watch
name PH-2008
label 2008
mwi
!
voice register dn 9
number 2009
allow watch
name PH-2009
label 2009
mwi
!
voice register dn 10
number 2010
allow watch
name PH-2010
label 2010
mwi
!
!
!
!
crypto pki token default removal timeout 0
!
!
!
!
license udi pid CISCO3825 sn FTX0937A3DP
!
redundancy
!
!
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0
description WAN
ip address 73.74.235.237 255.255.254.0
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
media-type rj45
!
interface GigabitEthernet0/1
description LAN
no ip address
duplex auto
speed auto
media-type rj45
!
interface GigabitEthernet0/1.25
description LAN-Data
encapsulation dot1Q 25 native
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/1.35
description LAN-Voice
encapsulation dot1Q 35
ip nat inside
ip virtual-reassembly in
!
ip forward-protocol nd
no ip http server
no ip http secure-server
!
!
ip nat inside source list 101 interface GigabitEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 GigabitEthernet0/0 73.74.234.1
!
logging esm config
access-list 101 permit ip 10.10.0.0 0.0.255.255 any
!
!
!
!
!
!
control-plane
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 0/1/0
!
voice-port 0/1/1
!
voice-port 0/1/2
!
voice-port 0/1/3
!
!
!
mgcp profile default
!
!
!
sip-ua
credentials number 13098635246 username GV13098635246 password 7 08764E5A5F0324 2137005E3D2227 realm GVGW
authentication username GV13098635246 password 7 073529187A031A5D433A331D35
registrar dns:gvgw3.simonics.com:5070 expires 1800 tcp
sip-server dns:gvgw3.simonics.com:5070
!
!
!
telephony-service
moh-file-buffer 2000
max-ephones 30
max-dn 50
ip source-address 10.10.35.2 port 2000
ip qos dscp af31 signal
service dnis overlay
service dnis dir-lookup
timeouts interdigit 2
system message Ciscoland.net
cnf-file location flash:
load 7960-7940 P00308010200
load 7941 SCCP41.9-3-1SR4-1S
load 7942 SCCP42.9-3-1SR4-1S
load 7945 SCCP45.9-2-1S
load 7961 SCCP41.9-3-1SR4-1S
load 7962 SCCP42.9-3-1SR4-1S
load 7965 SCCP45.9-3-1SR4-1S
dialplan-pattern 1 5... extension-length 4
max-conferences 4 gain -6
moh music-on-hold.au
multicast moh 239.1.1.1 port 2000 route 10.10.25.1 10.10.35.1
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 9
directory entry 1 2580 name Human Resources
directory entry 2 2648 name IT Help Desk
directory entry 3 2860 name Security
directory entry 4 4286 name Front Desk
directory entry 5 8620 name Grounds Maintence
directory entry 6 8684 name Confrence Room
directory entry 7 2448 name Break Roon
directory entry 8 2864 name Building Maintence
directory entry 9 4884 name Computer Room
directory entry 10 8684 name Living Room
directory entry 11 2448 name Kitchen
directory entry 12 2864 name Bedroom 2 - Brandon
directory entry 13 8888 name Server/Networking Room
directory entry 14 8666 name DJ Laptop
!
!
ephone-dn 1 dual-line
number 2580
label 2580
description Human Resources
name Human Resources
hold-alert 30 originator
!
!
ephone-dn 2 dual-line
number 2648
label 2648
description IT Help Desk
name IT Help Desk
hold-alert 30 originator
!
!
ephone-dn 3 dual-line
number 2860
label 2860
description Security
name Security
hold-alert 30 originator
!
!
ephone-dn 4 dual-line
number 4286
label 4286
description Front Desk
name Front Desk
hold-alert 30 originator
!
!
ephone-dn 5 dual-line
number 4884
label 4884
description Computer Room
name Computer Room
hold-alert 30 originator
!
!
ephone-dn 6 dual-line
number 8684
label 8684
description Living Room
name Living Room
hold-alert 30 originator
!
!
ephone-dn 7 dual-line
number 2448
label 2448
description Kitchen
name Kitchen
hold-alert 30 originator
!
!
ephone-dn 8 dual-line
number 2864
label 2864
description Bedroom 2 - Brandon
name Bedroom 2 - Brandon
hold-alert 30 originator
!
!
ephone-dn 9 dual-line
number 8888
label 8888
description Server/Networking Room
name Phone Server/Networking Room
hold-alert 30 originator
!
!
ephone-dn 12 dual-line
number 8666
label DJ Laptop
name DJ Laptop
hold-alert 30 originator
!
!
ephone 1
device-security-mode none
mac-address 000B.BEAD.4D4F
type 7960
button 1:1
!
!
!
ephone 2
device-security-mode none
mac-address 0011.92BA.230B
speed-dial 1 2860 label "Security"
speed-dial 2 2580 label "Human Resources"
speed-dial 3 4286 label "Front Desk"
speed-dial 4 1010 label "Lab"
type 7960
button 1:2
!
!
!
ephone 3
device-security-mode none
mac-address 000F.8FC6.9EE8
type 7960
button 1:3
!
!
!
ephone 4
device-security-mode none
mac-address 000B.BEAD.42CF
type 7960
button 1:4
!
!
!
ephone 5
device-security-mode none
mac-address C062.6BD3.2E41
type 7945
button 1:5
!
!
!
ephone 6
device-security-mode none
mac-address 0023.339B.F76B
type 7945
button 1:6
!
!
!
ephone 7
device-security-mode none
mac-address 0021.A02C.A957
type 7945
button 1:7
!
!
!
ephone 8
device-security-mode none
mac-address 0021.A02C.C59C
type 7945
button 1:8
!
!
!
ephone 9
device-security-mode none
mac-address 34BD.C82D.4CDB
type 7945
button 1:9
!
!
!
ephone 10
device-security-mode none
!
!
!
ephone 11
device-security-mode none
!
!
!
ephone 12
device-security-mode none
mac-address F01F.AF46.3036
type CIPC
button 1:12
!
!
!
ephone 13
device-security-mode none
!
!
!
ephone 15
device-security-mode none
!
!
!
ephone 17
device-security-mode none
!
!
!
ephone 18
device-security-mode none
!
!
!
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
!
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login
transport input telnet ssh
transport output telnet ssh
!
scheduler allocate 20000 1000
end

C3825Router#


Switch Config:
C3560G-48#sho run
Building configuration...

Current configuration : 7569 bytes
!
! Last configuration change at 00:40:35 UTC Mon Mar 1 1993
!
version 15.0
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname C3560G-48
!
boot-start-marker
boot-end-marker
!
!
enable secret 5 $1$B0BN$JLIpB3eBGeG4tq6qLawH8/
!
no aaa new-model
system mtu routing 1500
!
!
!
ip device tracking
!
!
crypto pki trustpoint TP-self-signed-520961408
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-520961408
revocation-check none
rsakeypair TP-self-signed-520961408
!
!
crypto pki certificate chain TP-self-signed-520961408
certificate self-signed 01
30820229 30820192 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
30312E30 2C060355 04031325 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 35323039 36313430 38301E17 0D393330 33303130 37333234
345A170D 32303031 30313030 30303030 5A303031 2E302C06 03550403 1325494F
532D5365 6C662D53 69676E65 642D4365 72746966 69636174 652D3532 30393631
34303830 819F300D 06092A86 4886F70D 01010105 0003818D 00308189 02818100
D2991182 8D0DE059 7013B586 5253A357 D23252C3 A843E7C9 2E9E1FF6 3FBC1E7D
DC0C5327 66F99523 CBFF7FBA BA592061 DE35E272 C8769359 DCBEAA1A B945C367
F7728FC8 BC65D4D8 454592A1 64A78AC0 DA0DE8B5 93A3E195 D929965B 47D54B6C
DE7E5EFC DC76FA64 21806663 6C511B6D FE92A823 592692E8 4B257776 10A7CFE7
02030100 01A35330 51300F06 03551D13 0101FF04 05300301 01FF301F 0603551D
23041830 16801414 675DC849 6CC236C7 F42A6A64 1A7498A3 17216030 1D060355
1D0E0416 04141467 5DC8496C C236C7F4 2A6A641A 7498A317 2160300D 06092A86
4886F70D 01010505 00038181 00A93B47 4CCE2A65 3F36194F DAD27E8A 937E393E
0D3CDED0 8F5B9D42 D660239B D6FBCB70 DAE41297 FDEEEDC8 1D1B9448 1D24AEF5
A5DE514F 2690C02C 83FBC31E 4CE4E4C4 3A1FB803 739E353A 6C9F9E0B 2145FBF8
F8418CA5 7BECBF39 2B663551 9B7DB5A2 CD952935 B803AE91 856E79C2 9B8A4AD1
533F8B5E 2E23C3AB CAA9D1C8 85
quit
!
!
!
!
!
spanning-tree mode pvst
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface GigabitEthernet0/1
switchport access vlan 35
switchport trunk encapsulation dot1q
switchport trunk native vlan 25
switchport mode trunk
!
interface GigabitEthernet0/2
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/3
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/4
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/5
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/6
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/7
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/8
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/9
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/10
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/11
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/12
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/13
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/14
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/15
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/16
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/17
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/18
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/19
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/20
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/21
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/22
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/23
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/24
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/25
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/26
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/27
!
interface GigabitEthernet0/28
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/29
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/30
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/31
!
interface GigabitEthernet0/32
!
interface GigabitEthernet0/33
!
interface GigabitEthernet0/34
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/35
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/36
!
interface GigabitEthernet0/37
!
interface GigabitEthernet0/38
!
interface GigabitEthernet0/39
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/40
switchport access vlan 25
switchport mode access
!
interface GigabitEthernet0/41
!
interface GigabitEthernet0/42
!
interface GigabitEthernet0/43
!
interface GigabitEthernet0/44
switchport access vlan 25
switchport mode access
switchport voice vlan 35
spanning-tree portfast
!
interface GigabitEthernet0/45
switchport access vlan 25
switchport mode access
switchport voice vlan 35
shutdown
spanning-tree portfast
!
interface GigabitEthernet0/46
!
interface GigabitEthernet0/47
!
interface GigabitEthernet0/48
!
interface GigabitEthernet0/49
!
interface GigabitEthernet0/50
!
interface GigabitEthernet0/51
!
interface GigabitEthernet0/52
!
interface Vlan1
no ip address
!
interface Vlan11
ip address 10.10.11.3 255.255.255.0
!
interface Vlan25
ip address 10.10.25.3 255.255.255.0
!
interface Vlan35
ip address 10.10.35.3 255.255.255.0
!
ip default-gateway 10.10.35.1
ip http server
ip http secure-server
!
!
!
!
!
vstack
!
line con 0
line vty 0 4
login
line vty 5 15
login
!
end

C3560G-48#

 

 

I have attached an image of what is similar to what my other switch is doing

Hello,

 

add IP addresses to your subinterfaces:

 

interface GigabitEthernet0/1.25
description LAN-Data
encapsulation dot1Q 25 native
ip address 10.10.25.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/1.35
description LAN-Voice
encapsulation dot1Q 35
ip address 10.10.35.1 255.255.255.0
ip nat inside
ip virtual-reassembly in

 

Also, shut down interfaces Vlan 25 and Vlan 35 on the switch, and make sure the link between the switch and the router is a trunk...

I agree with Georg that the main problem is not having IP addresses on the sub interfaces of the router. This would explain why devices are not able to pull IP addresses. And not having any IP address on any of the physical interface or vlan sub interfaces explains why nothing (not even the computer connected to router via crossover cable) is able to access outside.

 

I do not agree about shutting down the vlan interfaces on the switch. If you shut down the vlan interfaces then you lose management access to the switch. I think it would be beneficial to keep at least interface vlan 35 active so that you have management access. I agree that having interface vlan 25 does not serve a useful purpose.

 

HTH

 

Rick

HTH

Rick

My bad...Richard is absolutely right, leave one of the Vlan interfaces up...I thought I spotted another interface for management (Vlan 11 ?) but it looks like that is not being used for that purpose...

After adding the IP addresses the computers were able to get connected to the internet that is directly connected to the switch that doesn't have POE but anything connected to the POE capable switch is unable to connect due to the what the switch is doing. All of the lights on the left side which are the different modes are located are showing a yellow color. When connecting to the computer through the console port and the serial connection on the laptop I don't get any output from that switch. Which includes wireless access points and the Cisco IP desk phones

 

Here is a picture of what is going on53796-qwerty.jpg

The only way that I can get the router to get a public IP address was by doing static address. Is there any reason that would cause this?

 

 

The updated configuration is given on a different post

Hello,

 

--> After adding the IP addresses the computers were able to get connected to the internet that is directly connected to the switch that doesn't have POE but anything connected to the POE capable switch is unable to connect due to the what the switch is doing.

 

I am lost on your physical topology. How many switches do you have ? One or two ? Or are you talking about PoE enabled ports on the 3560G that are not working ?

 

Regarding the static IP address, it is quite possible that your provider doesn't want to do DHCP. Did you get the static IP address from your provider, on a setup data sheet ?

There are two switches 3560G-48 and the other is 3560G POE switch. The 3560G POE switch is the one down and showing all the lights for the list of modes a yellow color. Anything connected to the 3560G-48 switch is able to connect to the internet. 

 

The static IP address was pulled from what the cable modem was giving the computer when it was directly connected to the computer. I had the router set for DHCP but was not getting an IP address and was able to connect to the internet once I set the public IP address to the port connected to the cable modem. 

 

 

 

Hello,

 

the green LEDs on your switch actually mean the switch is (should be) functioning. Can you break into ROMMON ?

I have attempted to do so but I am not able to get any output from the switch when connected to the console port and not changed from the lights as a normal startup process


Hello,

 

not sure if this has already be mentioned, but try to do a factory default reset:

 

Power down the switch, power it back on with the mode button pressed. This should get you to the 'switch:' prompt. 

Also, which emulator are you using ? Try Putty or TeraTerm (or one of those in the link below), also try different baud rates...

 

https://en.wikipedia.org/wiki/List_of_terminal_emulators#Microsoft_Windows

I have attempted the steps given and was unsuccessful even trying different emulators like putty and different baud rates and had the same result


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