Cisco C9300-48T show transceiver error Diagnostic Monitoring Data is not available.

[kimsengvit]

Hi cisco team,

I have one problem with Cisco C9300-48T that can't show interface transceiver on my TenG interface sfp+ module

SW2#show interfaces tenGigabitEthernet 1/1/8 transceiver detail
Diagnostic Monitoring Data is not available.

TKT-SW2#show interfaces transceiver supported-list
Transceiver Type Cisco p/n min version
supporting DOM
------------------ -------------------------

10GE SR SFP+ ALL
10GE LR SFP+ ALL
10GE LRM SFP+ ALL
10GE ER SFP+ ALL
10GE ZR SFP+ ALL
10GE DWDM SFP+ ALL
10GE TDWDM SFP+ ALL

SW2#show interfaces tenGigabitEthernet 1/1/8 status

Port Name Status Vlan Duplex Speed Type
Te1/1/8 connected trunk full 10G SFP-10GBase-ER

Please help to support.

Best Regards,

[Leo Laohoo]

Please post the complete output to the following commands: 

sh version
sh idprom interface Ten 1/1/8

[kimsengvit]

SW2#show version

ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 16.12.2r, RELEASE SOFTWARE (P)

SW2 uptime is 19 hours, 55 minutes
Uptime for this control processor is 19 hours, 56 minutes
System returned to ROM by PowerOn
System image file is "flash:packages.conf"
Last reload reason: PowerOn

Technology Package License Information:

-----------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
network-advantage Permanent network-advantage
dna-essentials Subscription dna-essentials

cisco C9300-48T (X86) processor with 1392499K/6147K bytes of memory.
Processor board ID FOC2441LDSQ
2 Virtual Ethernet interfaces
52 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
2 Forty Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
1638400K bytes of Crash Files at crashinfo:.
11264000K bytes of Flash at flash:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : 68:9e:0b:f1:b7:00
Motherboard Assembly Number : 73-18273-05
Motherboard Serial Number : FOC244015QW
Model Revision Number : A0
Motherboard Revision Number : A0
Model Number : C9300-48T
System Serial Number : FOC2441LDSQ

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 62 C9300-48T 16.6.9 CAT9K_IOSXE INSTALL

Configuration register is 0x102

SW2#show idprom interface tenGigabitEthernet 1/1/8

General SFP Information
-----------------------------------------------
Identifier : SFP/SFP+
Ext.Identifier : SFP function is defined by two-wire interface ID only
Connector : LC connector
Transceiver
10GE Comp code : Unknown
SONET Comp code : OC 48 short reach
GE Comp code : Unknown
Link length : Unknown
Technology : Unknown
Media : Single Mode
Speed : Unknown
Encoding : 64B/66B
BR_Nominal : 10300 Mbps
Length(9um)-km : 40 km
Length(9um) : 25500 m
Length(50um) : GBIC does not support 50 micron multi mode OM2 fibre
Length(62.5um) : GBIC does not support 62.5 micron multi mode OM1 fibre
Length(Copper) : GBIC does not support 50 micron multi mode OM4 fibre
Vendor Name : CISCO
Vendor Part Number : TRS7050EN-S103
Vendor Revision : 0x30 0x30 0x31 0x32
Vendor Serial Number : FNS192123XR
Wavelength : 1550 nm
CC_BASE : 0xC1
-----------------------------------------------

Extended ID Fields
-----------------------------------------------
Options : 0x00 0x1A
BR, max : 0x00
BR, min : 0x00
Date code : 160203
Diag monitoring : Implemented
Internally calibrated : Yes
Exeternally calibrated: No
Rx.Power measurement : Avg.Power
Address Change : Not Required
CC_EXT : 0x64
-----------------------------------------------

Other Information
-----------------------------------------------
Chk for link status : 00
Flow control Receive : Off
Flow control Send : Off
Administrative Speed : 10000
Administrative Duplex : full
Operational Speed : 10000
Operational Duplex : full

[Leo Laohoo]

How important is DOM functionality?

It could be a bug or 16.9.X may not support DOM functionality.

If DOM is critical, then upgrade the firmware of the switch/stack and see if it improves things. 

If DOM is NOT critical, then could just be one bug you've discovered (so far).

[kimsengvit]

Could you guide me how to fix this issue?

[Leo Laohoo]

---

@kimsengvit wrote:

Could you guide me how to fix this issue?

---

Can begin to help you fix anything if question #1 is not answered yet:  How important is DOM functionality?

[Imogenzampa]

Bootup Diagnostics, <HM> - Health Monitoring Diagnostics, ... MLS#show running-config interface gigabitEthernet 8/1. Building configuration. ... 1 person had this problem · I have this  mycfavisit If your transceiver at either end supports DOM (​Digital Optical Monitoring) try: show ... Diagnostic Monitoring Data is not available​.