Cisco Catalyst 3560 switch help

[Hiser]

I have a Cisco 3560 24 port switch and am attempting to recover access to the switch. When I initiate the flash_init command and attempt to initiate the load_helper command it say that command is unknown? I am needing access to delete the current config files and Vlan files.

[Piyush Jain]

Here are the steps to recover the switch from forgotten password.

1. Power off the switch then press the mode button and plug the power cable again.

2. Step 2 will take you the rommon mode. Where you need to run below commands

>flash_init

>load_helper > if this command is unknown then don't worry about it, it might be not required.

> dir flash:    > To see the content of flash.

>rename flash:config.text flash:config.old  > To rename the config file.

>boot  > To reboot the switch.

After reboot switch will ask you to enter the initial configuration then press keyword 'N'. Then switch console show you the 'switch>' prompt. Here you need to type 'enable' and hit enter.

> check flash with show flash:

> From here you can delete the config.old command if you don't need the old config. Or you can do more flash:config.old to see the file and modify it in a notepad and then re-apply to the switch.

[Hiser]

The switch brings the flash up in read only mode, will not allow changes or deletions to it. The load_helper command is not recognized. I have rebooted the switch several times and still can't get out of read only mode.

[Julio E. Moisa]

Hi

Try delete flash:nvram_config

* no spaces between flash and the files.

Can I know why you are deleting that file?

Hope it is useful.

:-)

[Hiser]

I need to delete to entire config file to get it back to factory configuration. It is still in read only mode and will not allow me to delete the config file.