Re: Cisco catalyst 9300 went to factory default

Ihzan · ‎11-22-2020

Hi,

I have faced an issue last day with one of my end customers, The access to the switch has lost for them, and when I checked by accessing via console the switch was in the factory default state. Can anyone help me with the chances for any such issues?

Leo Laohoo · ‎11-22-2020

Post the complete output to the following commands:

sh version
sh log on switch 1 uptime detail
sh boot
dir

marce1000 · ‎11-23-2020

- Check the conf-register settings.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Martin Aleksandrov · ‎11-23-2020

Hello Ihzan,

You may also consider posting your question in the Cisco Catalyst 9000 switches space on our Cisco community. Since this space (Small Business Support Community) is mostly for Cisco Small Business and Cisco Business products you may not reach all experts or audiences who are dealing with the Catalyst switches. The link below will point you to the right space:

https://community.cisco.com/t5/custom/page/page-id/customFilteredByMultiLabel?board=6016-discussions-lan-switching-routing&labels=catalyst%209000%20switches

Regards,

Martin