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cisco ISR4331/K9

I faced some issue with mu DIA Router, connected to Service provider. many time this device deleted the configuration and stop working. i need help from the logs below to check the root-cause of this issue. thanks you

 

________________________________________________

 

#sh logging

Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

 

No Active Message Discriminator.

 

 

 

No Inactive Message Discriminator.

 

 

    Console logging: level debugging, 50 messages logged, xml disabled,

                     filtering disabled

    Monitor logging: level debugging, 0 messages logged, xml disabled,

                     filtering disabled

    Buffer logging:  level debugging, 50 messages logged, xml disabled,

                    filtering disabled

    Exception Logging: size (4096 bytes)

    Count and timestamp logging messages: disabled

    Persistent logging: disabled

 

No active filter modules.

 

    Trap logging: level informational, 53 message lines logged

        Logging Source-Interface:       VRF Name:

 

Log Buffer (4096 bytes):

02:09:45.753: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down

*Aug  1 02:09:45.754: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, changed state to up

*Aug  1 02:08:29.654: %CMRP_PFU-6-FANASSY_INSERTED: R0/0: cmand: Fan Assembly is inserted.

*Aug  1 02:08:29.655: %CMRP-3-PFU_INITIALIZATION: R0/0: cmand: The RP has failed to initialize a Power Supply/Fan module controller because the idprom is empty for slot 2

*Aug  1 02:09:37.720: %CMLIB-6-THROUGHPUT_VALUE: R0/0: cmand: Throughput license found, throughput set to 100000 kbps

*Aug  1 02:09:46.655: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Base was enabled by Default

*Aug  1 02:09:49.202: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1167259918 has been generated or imported by crypto config

*Aug  1 02:09:49.205: %SYS-2-PRIVCFG_DECRYPT: Successfully apply the private config file

*Aug  1 02:09:49.337: %AAAA-4-CLI_DEPRECATED: WARNING: Command has been added to the configuration using a type 5 password. However, type 5 passwords will soon be deprecated. Migrate to a supported password type

*Aug  1 02:09:49.347: %AAAA-4-CLI_DEPRECATED: WARNING: Command has been added to the configuration using a type 5 password. However, type 5 passwords will soon be deprecated. Migrate to a supported password type

*Aug  1 02:09:50.004: %SYS-5-CONFIG_I: Configured from memory by console

*Aug  1 02:09:50.015: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled

*Aug  1 02:09:50.017: %SPA_OIR-6-OFFLINECARD: SPA (ISR4331-3x1GE) offline in subslot 0/0

*Aug  1 02:09:50.270: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0

*Aug  1 02:09:50.271: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0

*Aug  1 02:09:50.327: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0

*Aug  1 02:09:50.327: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0

*Aug  1 02:09:50.355: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 1

*Aug  1 02:09:50.355: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 1

*Aug  1 02:09:50.384: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0

*Aug  1 02:09:51.432: %LINK-5-CHANGED: Interface GigabitEthernet0, changed state to administratively down

*Aug  1 02:09:51.433: %IOSXE_RP_ALARM-6-INFO: CLEAR CRITICAL GigabitEthernet0 Physical Port Link Down

*Aug  1 02:09:52.769: %SYS-5-RESTART: System restarted --

Cisco IOS Software [Fuji], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.9.4, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2019 by Cisco Systems, Inc.

Compiled Thu 22-Aug-19 18:09 by mcpre

*Aug  1 02:09:52.806: %SSH-5-ENABLED: SSH 1.99 has been enabled

*Aug  1 02:09:53.028: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1167259918.server has been generated or imported by crypto-engine

*Aug  1 02:09:54.446: new extended attributes received from iomd(slot 0 bay 0 board 0)

*Aug  1 02:09:54.545: %SPA_OIR-6-ONLINECARD: SPA (ISR4331-3x1GE) online in subslot 0/0

*Aug  1 02:09:54.552: %IOSXE_OIR-6-SOFT_RELOADSPA: SPA(ISR4331-3x1GE) reloaded on subslot 0/0

*Aug  1 02:09:54.552: %SPA_OIR-6-OFFLINECARD: SPA (ISR4331-3x1GE) offline in subslot 0/0

*Aug  1 02:09:54.527: %TRANSCEIVER-6-INSERTED: R0/0: iomd: transceiver module inserted in Gigabitethernet0/0/0

*Aug  1 02:09:56.176: %SYS-6-BOOTTIME: Time taken to reboot after reload =  331 seconds

*Aug  1 02:09:59.051: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Startup Config Present)

*Aug  1 02:10:04.562: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named CISCO_IDEVID_SUDI has been generated or imported by pki-sudi

*Aug  1 02:10:04.582: %PKI-2-NON_AUTHORITATIVE_CLOCK: PKI functions can not be initialized until an authoritative time source, like NTP, can be obtained.

*Aug  1 02:10:04.868: %SPA_OIR-6-ONLINECARD: SPA (ISR4331-3x1GE) online in subslot 0/0

*Aug  1 02:10:04.755: %TRANSCEIVER-6-INSERTED: R0/0: iomd: transceiver module inserted in Gigabitethernet0/0/0

2 Replies 2

Leo Laohoo
Hall of Fame
Hall of Fame

@DulijanAlDulijan84552 wrote:

*Aug  1 02:09:49.205: %SYS-2-PRIVCFG_DECRYPT: Successfully apply the private config file


This line states that the config was successfully loaded by the router. 
I do not see any log entries stating the config was erased or removed.

Please post the complete output to the command "sh version".

marce1000
VIP
VIP

 

 Ref : https://www.cisco.com/c/en/us/td/docs/ios/system/messages/guide/xemsg01.html

 

 Error Message %CMRP-3-PFU_INITIALIZATION : The RP has failed to initialize a Power Supply/Fan module controller because [chars]

Explanation The RP failed to initialize a Power Supply or Fan module controller. This could be due to a hardware defect or C2W access failure.

Recommended Action Note the time of the error message and examine the logs for C2W and hardware errors. If the logs provide information about a correctable problem, correct the problem. If the problem is not correctable or the logs are not helpful, collect the output of the error message, the logs, and the output of show tech-support and provide the gathered information to a Cisco technical support representative.

 

  - Also check current software version being used on the device make sure it is not too old , and or use a recent advised release.

 M. 



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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