10-16-2018 10:55 AM - edited 03-08-2019 04:24 PM
Hi,
We have a Cisco RV325 serving as a VPN server in our office: WAN1 is connected to our store and WAN2 is connected to the broadband router installed by the ISP. The router was working fine under firmware 1.3.2.02, without interruptions or flaws for months. However, upon updating to version 1.4.2.19, the router freezes after ~1day (24hrs) of use (whether or not we use the VPN). We have enabled both the PPTP server and the IPSec client-to-gateway VPN following the instructions shown in the Cisco video at https://vimeo.com/110309065 .
We can access the office PCs using either Teamviewer or by connecting to the VPN and then using MS Remote Desktop, without flaws. However, after updating to firmware 1.4.2.19, resetting the router to factory defaults and reconfiguring the router as described above, the RV325 fails after about 1 day of normal use: we lose internet connectivity from within the office; it becomes impossible to login remotely using TeamViewer or MS Remote Desktop over the VPN; and ongoing VPN connections are lost. The only solution is to restart the router.
Please help.
Thank you!
Francisco
10-16-2018 01:49 PM
Hello,
there is a bug where UPnP causes the router to stop working every 24 hours...try and disable UPnP (Firewall --> General - page 77 of the attached user guide) and check if that makes a difference...
https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv320/administration/guide/en/rv32x_ag_en.pdf
10-16-2018 03:21 PM
Hey,
Thanks for the reply.
The issue you are referring to has been resolved in firmware v1.3.2.02, as stated in their release notes:
" Router stops working after ~24 hours when UPnP is enabled(CSCuz11504)".
The router worked fine with the previous firmware.
Best regards
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide