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AbraCadavra44
Beginner

Cisco Smart Licensing - We hate our customers and we want them to know

I just came here to say that your confusing, ridiculous maze of licensing hoops that you have built into these products just make me want to give up. What the hell is wrong with your product teams? You think I want to read 4000 words of text to try to figure out how to license my switch? Not to mention it seems that the process for all this is constantly changing between firmware upgrades, so you are probably reading instructions that don't even work anymore if you have recently upgraded your firmware.

 

Everyone involved in this mess should be fired and you should just start over. It's unbelievable. You are all going to destroy the company. It's clear the thought process here is to move to a "perpetual" revenue model, but it can't be at the expense and usability of your products. Didn't anyone stop about 3000 words and 14 flow charts into this whole "smart licensing" mess and say to themselves....maybe we are doing something that is going to make our customers hate us?

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