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Cisco WS-C3550 Data Load Translation Miss Exception (0x1100)

LeshGor
Level 1
Level 1
Good day, colleagues!
I encountered a problem on Cisco WS-C3550. It suddenly rebooted. And then it produced the following log.
I also attach the output of the sh dir command and the contents of crashinfo files.
I will be very grateful for your help.

Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: System previously crashed
with the following message: Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED:
Cisco IOS Software, C3550 Software (C3550-IPSERVICESK9-M), Version
12.2(55)SE12, RELEASE SOFTWARE (fc2) Oct 20 15:35:39.345:
%PLATFORM_CAT3550-1-CRASHED: Technical Support:
[1]http://www.cisco.com/techsupport Oct 20 15:35:39.345:
%PLATFORM_CAT3550-1-CRASHED: Copyright (c) 1986-2017 by Cisco Systems, Inc.
Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: Compiled Thu 28-Sep-17 08:18
by prod_rel_team Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED:Oct 20
15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: Data Load Translation Miss
Exception (0x1100)! Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: CPU
Register Context: Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: Vector =
0x00001100 PC = 0x012A6EB4 MSR = 0x2000B030 CR = 0x20000004 Oct 20
15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: LR = 0x012A6E74 CTR = 0x0127C544
XER = 0x20000000 Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: R0 =
0x00000001 R1 = 0x02798390 R2 = 0x00000000 R3 = 0x00000000 Oct 20
15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: R4 = 0x027983AC R5 = 0xFEC0FEC0 R6
= 0xFEE00000 R7 = 0x42810001 Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED:
R8 = 0x02793C50 R9 = 0x42810001 R10 = 0x00000000 R11 = 0x02793C70 Oct 20
15:35:39.345: %PLATFORM_CAT3550-1-CRASHED: R12 = 0xA10814DC R13 = 0x4B5840E5
R14 = 0x003D0CC4 R15 = 0x00000000 Oct 20 15:35:39.345:
%PLATFORM_CAT3550-1-CRASHED: R16 = 0x00000000 R17 = 0x00000000 R18 =
0x00000000 R19 = 0x00000000 Oct 20 15:35:39.345: %PLATFORM_CAT3550-1-CRASHED:
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000 Oct 20
15:35:39.349: %PLATFORM_CAT3550-1-CRASHED: R24 = 0x00000000 R25 = 0x00000000
R26 = 0x00000000 R27 = 0x00000000 Oct 20 15:35:39.349:
%PLATFORM_CAT3550-1-CRASHED: R28 = 0x00000000 R29 = 0x00000000 R30 =
0x027983AC R31 = 0x027983A8 Oct 20 15:35:39.349:
%PLATFORM_CAT3550-1-CRASHED:Oct 20 15:35:39.349: %PLATFORM_CAT3550-1-CRASHED:
Stack trace: Oct 20 15:35:39.349: %PLATFORM_CAT3550-1-CRASHED: PC =
0x012A6EB4, SP = 0x02798390 Oct 20 15:35:39.349: %PLATFORM_CAT3550-1-CRASHED:
Frame 00: SP = 0x027983A0 PC = 0x00000000 Oct 20 15:35:39.349:
%PLATFORM_CAT3550-1-CRASHED: Frame 01: SP = 0x027983B8 PC = 0x003D0E04 Oct 20
15:35:39.349: %PLATFORM_CAT3550-1-CRASHED: Frame 02: SP = 0x027983C0 PC =
0x00516574 Oct 20 15:35:39.349: %PLATFORM_CAT3550-1-CRASHED: Frame 03: SP =
0x00000000 PC = 0x0050CD48 Oct 20 15:35:39.349:
%PLATFORM_CAT3550-1-CRASHED:Oct 20 15:43:04.530: %LINK-3-UPDOWN: Interface
FastEthernet0/28, changed state to up Oct 20 15:43:05.530:
%LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/28, changed
state to up Oct 20 15:49:21.657: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/37, changed state to down Oct 20 15:49:22.661:
%LINK-3-UPDOWN: Interface FastEthernet0/37, changed state to down
INET-K_35_B_15-3550# sh ver Cisco IOS Software, C3550 Software
(C3550-IPSERVICESK9-M), Version 12.2(55)SE12, RELEASE SOFTWARE (fc2) Technical
Support: [2]http://www.cisco.com/techsupport Copyright (c) 1986-2017 by Cisco
Systems, Inc. Compiled Thu 28-Sep-17 08:18 by prod_rel_team Image text-base:
0x00003000, data-base: 0x0160A608
ROM: Bootstrap program is C3550 boot loader
INET-K_35_B_15-3550 uptime is 34 minutes System returned to ROM by error -
Data Load Translation Miss Exception (0x1100)!, PC 0x12A6EB4 System restarted
at 15:33:41 MSK Fri Oct 20 2023 System image file is
"flash:/c3550-ipservicesk9-mz.122-55.SE12.bin"
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1 Reply 1

MikhailD
Level 1
Level 1

same problem

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