cisco WS-C3850-48P Power supply showing No Responce

[githesh07]

I am experiancing an issue on one of my 3850 switch. Seems power supply is working fine but i am getting alert for power supply intermittently.

Details below,

SW PID Serial# Status Sys Pwr PoE Pwr Watts
-- ------------------ ---------- --------------- ------- ------- -----
1A PWR-C1-1100WAC DTN1829V0YG OK Good Good 1100
1B PWR-C1-1100WAC DTN1828V0RU No Response Good Good 1100

Does anyone knows the Fix for this issue.

Thanks

[Mark Malone]

Hi its a software bug we have upgraded a few times now and we still have it in certain 3850s 3.6.4 MD release seemed to fix it on some of the switches but not all of them, have seen different variations of the issue in different releases , not sure if they fixed it in 3.7 releases there early deployments so have no tested them yet

[Reza Sharifi]

Most likley you would have to call TAC and upgrade to a different version of IOS.

I have the same issue with some 3850s where the PSU is working but I get alerts.

HTH