06-25-2012 01:02 PM - edited 03-07-2019 07:27 AM
I have a cisco 3745 router ,It has been working OK till this morning when it failed to boot this is the error that i get:
%ERR-1-GT64120 (PCI-0): Fatal error, CPU out of range error
GT=0x24000000, cause=0x0900E083, mask=0x0ED01F00, real_cause=0x08000000
--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
bus_err_high=0x00000000, bus_err_low=0x083259C0, addr_decode_err=0x00000470
r0 = FFFFFFFF r1 = FFFFFFFF r2 = 0 r3 = 658A0000 r4 = 0
r5 = 1 r6 = 0 r7 = 0 r8 = 0 r9 = 4ECAB4A0
r10 = 0 r11 = 200 r12 = 0 r13 = 668BDF84 r14 = 0
r15 = 358 r16 = 0 r17 = 668C72D4 r18 = FFFFFFFF r19 = 8DF53763
r20 = FFFFFFFF r21 = 8DF53762 r22 = FFFFFFFF r23 = FFFF00FF r24 = 0
r25 = 668BCAEC r26 = 0 r27 = 4ECAB460 r28 = 0 r29 = 3D
r30 = 0 r31 = 668BCE4C r32 = FFFFFFFF r33 = FFFFFFFF r34 = FFFFFFFF
r35 = FFFFFFFF r36 = FFFFFFFF r37 = FFFFFFFF r38 = FFFFFFFF r39 = FFFFFFFF
r40 = FFFFFFFF r41 = FFFFFFFF r42 = FFFFFFFF r43 = FFFFFFFF r44 = FFFFFFFF
r45 = FFFFFFFF r46 = FFFFFFFF r47 = FFFFFFFF r48 = 0 r49 = 668BB774
r50 = 0 r51 = 66049564 r52 = 0 r53 = 0 r54 = 0
r55 = 0 r56 = FFFFFFFF r57 = FFFFFFFF r58 = 0 r59 = 667C7148
r60 = FFFFFFFF r61 = FFFFFFFF r62 = 0 r63 = 607DD52C
sreg = 3401F903 mdlo_hi = 0 mdlo = 280
mdhi_hi = 0 mdhi = 0 badvaddr_hi = FFFFFFFF
badvaddr = FFFFFFFF cause = FFFFFFFF epc_hi = 0
epc = 607DD5C0 err_epc_hi = FFFFFFFF err_epc = FFFFFFFF
%ERR-1-FATAL: Fatal error interrupt, reloading
err_stat=0x0
System returned to ROM by error - a System Error, PC 0x607DD5C0 at 11:06:37 ARG Fri Jun 15 2012
System image file is "flash:c3745-adventerprisek9_ivs-mz.124-15.T5.bin"
Possible RAM fault??
not performed any modification.
Please help,
06-25-2012 03:30 PM
Can you please post the complete crashinfo files?
06-26-2012 10:58 AM
06-26-2012 03:21 PM
Software-based crashed.
06-27-2012 07:54 AM
ok... but I not found a bug that matched
06-27-2012 08:40 AM
Hi Leandro,
I have checked your crashinfo file and I see that 3745 crashed due to signal 22:
11:06:43 ARG Fri Jun 15 2012: TLB (load or instruction fetch) exception, CPU signal 22, PC = 0x6003C3A8
That signal indicates a fatal hardware error. In you case the stack decodes is showing memory chunk functions, so likely the problem is with RAM or RAM socket on the motherboard. If you get the same crash again, I recommend to replace it along with DRAM.
Kind Regards,
Ivan
**Please grade this post if you find it useful.
06-27-2012 08:58 AM
Thank Ivan,
we will make the tests
Kind regards
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