Console Cable problem

[shashankraut1604]

I purchased a console cable from Amazon having description ' FT232R chip + ZT213LEEA, Compatible with any computer/PC with a USB 2.0 Port. FT232 series chip of ftdi company can realize the communication between USB and RS232.' 

But I am unable to connect using putty software.

In device manager it shows error " THIS IS NOT A PROLIFIC PL2303. PLEASE CONTACT YOUR SUPPLIER" 

Tried installing drivers and other troubleshooting but didn't worked.

What should I do.

[pieterh]

this is not really a Cisco question, but windows ?
by the way : you can always contact your supplier instead of the Cisco Forum

but some suggestion: 
try the driver direct from FTDI (not from prolific): FT232RQ (NRND) - FTDI (ftdichip.com) 
-> go to windows device manager
 - right click on the error-device and open properties
 - select details tab
 - from the drop-down list select hardware-id
 - record this hardware-id and with this hardware-id search for a suitable driver for this device